Maintenance Technician (Ocean Pointe Suites at Key Largo)

The Long Bay Resort; Key Largo (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical and Dental insurance

401(k) retirement plan with company match

Tuition Reimbursement

Employee Assistance Program

Job summary

The Long Bay Resort in Key Largo is seeking a dedicated Maintenance Technician to perform repairs and preventative maintenance across the property. You'll ensure that all systems are operating efficiently and provide excellent customer service while addressing guest concerns.

Ideal candidates will have experience in maintenance, strong communication skills, and flexibility in scheduling. The benefits include medical and dental insurance, a 401(k) plan, and more.

Qualifications

• Prior experience in maintenance or trades required.
• Valid Driver's License required.
• Strong communication skills, both verbal and written.
• Ability to work flexible hours including nights and weekends.

Responsibilities

• Inspect systems and components to ensure proper operation.
• Respond to guest problems and concerns promptly.
• Perform preventative maintenance and repairs as assigned.
• Maintain cleanliness and safety in storage areas and shops.

Skills

Customer service skills

Communication skills

Maintenance experience

Flexibility in scheduling

Teamwork

Job description

Overview

Maintenance Technicians are responsible for performing repair, preventative, and emergency maintenance services including painting, plumbing, electrical, furniture and fixture repair, and refrigeration. They play a vital role in maintaining a safe environment for both our guests and team members. Maintenance duties cover both the interior and exterior of the hotel, including guest rooms, public areas, and grounds.

Responsibilities

• Inspects all operating systems and components of the hotel to ensure they are operating properly, efficiently and safely
• Promptly responds to front desk reports of guest problems or concerns, informs the front desk when action is complete
• Performs preventative maintenance, repairs, or makes recommendations for repairs, as assigned: all mechanical/electrical, refrigeration, and plumbing systems, all building components and furniture, fixtures and equipment
• Performs the schedule on a timely basis, ensuring that all elements of work meet resort standards
• Performs painting, carpentry, plumbing, emergency carpet cleaning and other jobs as necessary
• Maintains all storage areas, shops and mechanical areas in a clean, safe and secure manner, reporting to the Chief Engineer any corrective actions that need to be taken
• Keeps Chief Engineer promptly and fully informed of all problems or unusual matters of significance so that prompt corrective action can be taken
• Provides sanitation duties as needed, such as taking out trash to designated area
• Performs all job duties with a minimum of disruption to the guest
• Other duties as assigned

Qualifications

• Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
• Weekend availability
• Ability to work various shifts between the hours of 8am and 6pm
• Must have prior experience in maintenance/trades
• Valid Driver's License required
• Strong customer service skills with a passion for helping others
• Excellent communication skills, both verbal and written
• Ability to work flexible hours, including nights and weekends as needed
• Knowledge of hotel operations is a plus
• A friendly demeanor with strong interpersonal skills to build rapport with guests
• Passion for providing exceptional service to guests and team members
• Proven job reliability, diligence, dedication, and attention to detail
• Teamwork and collaboration
• Must be able to communicate clearly and professionally with guests, coworkers and supervisors

Benefits

• Medical and Dental insurance
• Supplemental insurance plans (ex. Vision, Life, etc…)
• Paid Time Off
• 401(k) retirement plan with company match
• Bereavement Leave
• Jury Duty Pay
• Employee Assistance Program
• David L. Brittain Scholarship Program
• Tuition Reimbursement
• Resort Accommodations Discount
• And more!

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.