Maintenance Technician - Multifamily

Artisan-Management-Group-1; West Des Moines (IA); On-site; USD 33,000 - 37,000; Full time

Job summary

ARTISAN is seeking a maintenance technician to protect, maintain, and enhance our multifamily communities. You will work on electrical, plumbing, HVAC, carpentry, and appliance repairs, ensuring a safe and well‑kept environment for residents.

You’ll respond to work orders, including after-hours on-call rotations, inspect units and common areas, and complete repairs to keep properties running smoothly. A strong safety mindset and reliable teamwork are required.

Qualifications

• High school diploma or equivalent.
• Proven experience as maintenance technician in residential, commercial, or facility settings.
• Proficiency in basic electrical, plumbing, HVAC, carpentry, and appliance repair.
• Ability to troubleshoot and resolve maintenance issues independently.
• Strong communication and time management skills.
• Preferred certifications: CAMT, EPA, CPO, boiler license, or related licenses/certifications.
• Basic computer proficiency preferred.

Responsibilities

• Perform work in accordance with ARTISAN policies and procedures, and with applicable laws.
• Maintain community buildings, equipment, and grounds to support operations and resident satisfaction.
• Safety-focused operation, maintenance, and repair of facility equipment.
• Respond to work orders, including after-hours on-call rotations.
• Inspect common areas and units to address issues proactively.
• Troubleshoot and repair HVAC, appliances, plumbing, and electrical systems.
• Complete building repairs such as drywall, flooring, doors, windows, and hardware.
• Maintain pools/spas and safety equipment where applicable.
• Keep tools and storage areas organized and secure.
• Participate in ARTISAN training and development programs.
• Other duties as assigned

Skills

Maintenance expertise

Troubleshooting

Communication

Time management

On-site maintenance

Education

High school diploma or equivalent

Tools

Electrical systems

Plumbing

HVAC

Carpentry

Appliance repair

Job description

As part of the ARTISAN maintenance team, you’ll play a key role in protecting, maintaining, and enhancing the value of the community while helping residents feel truly at home. This position requires general maintenance expertise and a passion for providing exceptional service.

Principal Accountabilities

• Perform all work in accordance with ARTISAN policies and procedures, as well as all relevant federal, state, and local laws (including Fair Housing, ADA, and FCRA).
• Maintain community buildings, equipment, and grounds to support operational and resident satisfaction goals.
• Follows practices for the safe operation, maintenance, and repair of all facility equipment, including compliance with health, safety programs, policies, procedures, reports.
• Responds to work orders in a timely manner, including after hours on‑call maintenance requests and participates in the on‑call rotation.
• Inspect common areas and residential units to identify and address maintenance issues proactively.
• Troubleshoot, diagnose and repair HVAC systems, appliances, plumbing, and electrical systems.
• Complete building repairs such as drywall, flooring, doors, hardware, windows, screens and more.
• Maintain pools/spas, chemicals, logs, and associated safety equipment (where applicable).
• Keep tools and storage areas organized and secure.
• Participate in required ARTISAN training and development programs.
• Other duties as assigned

Physical Demands of the Position

This role requires frequent standing, bending, climbing, pushing/pulling, and lifting. Candidates should be comfortable working with hand tools, ladders, and in physically active environments. A strong understanding of OSHA safety protocols is required.

Requirements

• High school diploma or equivalent.
• Proven experience as maintenance technician in residential, commercial, or facility settings
• Proficiency in basic electrical, plumbing, HVAC, carpentry, and appliance repair
• Ability to troubleshoot and resolve maintenance issues independently
• Strong communication and time management skills
• Preferred certifications: CAMT, EPA, CPO, boiler license, or related licenses/certifications
• Basic computer proficiency preferred

Who We Are

ARTISAN is a growing multifamily investment and property management company focused on creating communities where people are proud to live and work. We own and operate apartment communities across the Midwest and are known for our strong operational standards, collaborative culture, and people-first mindset.

We take our responsibility to our communities seriously, while still believing that a positive, welcoming environment matters. At ARTISAN, you’ll find a culture that values accountability and results, encourages learning and growth, and understands that creating great resident experiences starts with a team that enjoys working together — a place where our people can truly Live Well. Live ARTISAN.

We move quickly while staying organized, adaptable, and consistent so our residents can rely on us every day. We trust our team members to take ownership, make thoughtful decisions, and do what’s right for the people who call our communities home. We believe the best ideas come from listening, collaborating, and staying connected to our residents. If you take pride in creating positive, well‑run living experiences, you’ll feel right at home at ARTISAN where you’ll be part of a team that takes that responsibility seriously.

Core Values in Action

At ARTISAN, our team members are guided by five Core Values that define how we work and serve our communities.

• Empowerment: We provide clear direction, share knowledge, and support one another so every team member has the confidence and tools to succeed.
• Integrity: We lead with consistency, accountability, and professionalism, upholding ARTISAN’s standards, policies, and commitments in everything we do.
• Compassion: You approach residents and team members with empathy and respect, recognizing the challenges that transitions can bring and supporting others with patience and understanding.
• Stewardship: We take pride in protecting ARTISAN’s assets, reputation, and resources through thoughtful decisions, strong performance, and attention to detail.
• Community: We build trust, collaborate openly, and create a sense of belonging — fostering a culture where people feel connected, supported, and proud to be part of ARTISAN.

The pay range for this role is:

24 - 27 USD per hour (West Des Moines, IA)