Maintenance Technician (Mary Hall) - NO ON-CALL

Aeon; Saint Paul (MN); On-site; USD 35,818,000 - 39,950,000; Full time

Benefits offered by this job

No On-Call!

Comprehensive benefits package

Retirement plan

Generous paid time off

Job summary

Aeon is seeking a Maintenance Technician for Mary Hall, an 88-unit permanent supportive housing community in Downtown St. Paul.

The role covers repairs, preventative maintenance, and apartment turnovers to keep homes safe and welcoming for residents. You will work closely with the Property Manager, performing a wide range of tasks from plumbing and electrical to general carpentry, and ensuring safety and high workmanship standards.

Qualifications

• Experience with apartment, multifamily, or similar building maintenance.
• Working knowledge of plumbing, electrical, appliances, HVAC, and general repairs.
• Strong troubleshooting and problem-solving skills.
• Ability to communicate professionally with residents and teammates.

Responsibilities

• Complete maintenance service requests promptly and professionally.
• Diagnose, troubleshoot, and repair plumbing, electrical, appliances, HVAC, and building systems.
• Perform routine preventative maintenance to extend the life of building systems and equipment.
• Prepare vacant apartments for new residents and ensure safety and function.
• Maintain accurate records of completed work orders and inspections.

Skills

Maintenance experience

Troubleshooting

Customer service

Communication

Independence

Teamwork

Driver's license

Own basic tools

Job description

Organization Background

Aeon is a nonprofit developer, owner, and manager of affordable communities in the Twin Cities. For 40 years, we have been at the forefront of creating housing that goes beyond shelter. Our housing serves as a platform for resilience, opportunity, and lasting impact. With a portfolio of almost 5,000 apartment homes, Aeon provides stability for thousands of residents each year.

We focus on bold, forward-thinking solutions that address the need for affordable housing. Through innovation, collaboration, and an unyielding commitment to community, we help create opportunities for residents to build stronger, more sustainable futures. Join a mission-driven team that is shaping the future of affordable housing and making a lasting impact. Learn more at www.aeon.org.

At Aeon, our maintenance team plays a vital role in delivering on our mission by creating communities where residents feel safe, respected, and proud to call home.

Position Summary

Aeon is seeking a skilled Maintenance Technician to join the team at Mary Hall, an 88-unit permanent supportive housing community located in historic Downtown St. Paul, providing housing for veterans experiencing homelessness, individuals prioritized through homelessness response systems, and others in need of affordable housing.

This full-time, Monday–Friday position has no on-call responsibilities, offering a predictable schedule while providing meaningful work that helps ensure residents have safe, well-maintained homes.

As the Maintenance Technician, you'll play an essential role in supporting residents by ensuring their homes and shared spaces are safe, functional, and well maintained. Through responsive repairs, preventative maintenance, apartment turnovers, and daily property upkeep, you'll help create an environment where residents can thrive and feel proud to call their community home.

Working closely with the Property Manager, Building Technician, vendors, and other team members, you'll perform a wide range of maintenance and repair tasks while contributing to the overall appearance, safety, and operation of the property. This role is well suited for someone who enjoys solving problems, takes pride in quality workmanship, values strong customer service, and wants to make a meaningful impact through their work.

This position reports to the Property Manager.

Key responsibilities include, but are not limited to:

Maintenance & Repairs

• Complete maintenance service requests in a timely, professional, and resident-focused manner.
• Diagnose, troubleshoot, and repair a wide variety of building systems and apartment components, including:
  • Plumbing fixtures and systems
  • Electrical fixtures and minor electrical repairs
  • Appliances
  • Air handlers and general HVAC equipment
  • Locks, keys, and door hardware
  • Interior finishes, including drywall, flooring, trim, and paint touch-ups
  • Doors, cabinets, light fixtures, window coverings, and other building components
• Perform routine preventative maintenance to extend the life of building systems and equipment while helping reduce unexpected repairs.
• Identify maintenance concerns before they become larger issues and recommend appropriate corrective action.
• Maintain accurate records of completed work orders, inspections, and preventative maintenance activities.

Apartment Turnovers

• Prepare vacant apartments for new residents by completing repairs, cleaning-related maintenance tasks, and quality inspections.
• Ensure apartment homes meet Aeon's standards for safety, functionality, and appearance prior to move-in.
• Coordinate with the Property Manager, Building Technician, and vendors to complete apartment turns on schedule.

Property Upkeep & Building Operations

• Help maintain the safety, appearance, and condition of common areas, grounds, building systems, and other areas of the property.
• Complete trash removal, debris cleanup, and seasonal work, including light snow removal and salting or sanding walkways, as needed.
• Support property inspections, vendor access, and other maintenance needs throughout the property.
• Keep the maintenance shop, tools, equipment, and supplies organized, safe, and in good working condition.

Resident & Team Support

• Provide courteous, respectful, and professional service when interacting with residents, visitors, contractors, and coworkers.
• Build positive relationships with residents by responding to maintenance requests professionally, respectfully, and with a focus on excellent customer service.
• Communicate maintenance updates and collaborate with the Property Manager to prioritize work that supports resident safety and operational needs.
• Follow all company safety policies, procedures, and applicable regulations while maintaining a safe work environment.
• Assist with special projects and other duties as assigned to support the successful operation of the community.

Skills & Qualifications

We're looking for someone who takes pride in their work, enjoys solving problems, and is committed to creating safe, well-maintained homes for residents. Success in this role requires dependability, resourcefulness, strong customer service skills, and the ability to work both independently and collaboratively as part of a property management team.

• Experience with apartment, multifamily, or similar building maintenance.
• Working knowledge of common maintenance areas, including plumbing, electrical, appliances, HVAC, and general repairs.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and effectively prioritize maintenance requests, preventative maintenance, and safety needs.
• Ability to communicate professionally and build positive relationships with residents, coworkers, vendors, and contractors.
• Ability to engage in interpersonal communication that is culturally responsive, ensuring consideration for differing needs and expectations.
• Commitment to learning and participating in Aeon's diversity, equity, and inclusion efforts.
• Must be a resourceful, problem solving, relationship-building, seeker of excellence.
• Strong work ethic with the ability to collaborate effectively as part of a team.
• Valid driver's license, reliable vehicle, and current vehicle insurance required.
• Must own basic maintenance tools.

Physical Requirements

• Ability to stand, walk, reach, climb, bend and kneel for extended periods of time.
• Ability to conduct property tours and inspections: Includes walking through hallways, stairwells, leasing offices, common areas, and vacant or occupied apartment homes. This may involve navigating multiple floors and uneven surfaces.
• Ability to lift up to 30 pounds frequently and 50 pounds occasionally.
• Ability to reach above and below the shoulders.
• Ability to use hands and fingers to grasp, twist and pull.
• Ability to withstand external weather conditions such as working outside in the rain, cold, heat or other adverse weather.
• Ability to quickly respond to sights and sounds that may pose a threat to persons or property.

The physical requirements described above represent the essential functions of the job and may be performed with or without reasonable accommodations.

Certifications/Licenses

Candidates must currently hold or be able to obtain the following certification within the first six months of employment with Aeon. Aeon will support the Maintenance Technician with obtaining certifications through training classes and/or by paying licensing/certification fees where applicable:

• Special Boiler's License

Compensation, Hours & Location

This position offers a pay range of $26-$28 per hour, depending on experience and skill set. Aeon offers a comprehensive benefits package that includes medical, dental, vision, life insurance, long-term disability, retirement plan, generous paid time off, and an employee assistance program. In addition, Maintenance Technicians at Aeon have NO On-Call!

This full-time position follows a Monday – Friday schedule from 8:30am to 5pm. Flexibility may be required to meet the needs of the role, including occasional adjustments for resident events, community activities, meetings, or other property-related responsibilities. This is an in‑person role based at the assigned property, with occasional work at Aeon's Central Office, training facilities, or other properties as needed.

Position is open until filled.

Aeon values a diverse work environment. Individuals with disabilities, persons from BIPOC communities, the LGBTQ+ community, and people from underrepresented communities are strongly encouraged to apply.

Aeon is an Equal Opportunity / Affirative Action Employer

Employees and residents are encouraged to apply.

Aeon is an Equal Opportunity Employer committed to providing equal employment opportunities to all applicants and employees. Applicants may review the EEOC's Know Your Rights: Workplace Discrimination Is Illegal notice.