Maintenance Technician -- Luxury Apartment Community -- $1,000 Sign-On Bonus!

UDR; Framingham (MA); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Housing discounts

Tuition reimbursement

Volunteer/community service days

401(k) plan

Paid holidays

Floating holidays

Job summary

UDR, Inc. in Framingham, MA seeks a Maintenance Technician to deliver exceptional service at a luxury apartment community. You will respond to maintenance requests, maintain property appearance, and assist in preparing units for occupancy.

The role requires strong maintenance skills across plumbing, electrical, painting, and related trades, plus a customer-service mindset and a valid driver's license. Join a team focused on resident satisfaction and retention.

Qualifications

• Maintenance experience in multi-family or hospitality settings.
• Residential plumbing, electrical, appliance repair, painting, drywall.
• HVAC and carpentry knowledge is a plus.
• Customer service experience required.
• Proficient with computers and smartphones.
• Valid driver’s license and on-call rotation.

Responsibilities

• Respond to maintenance requests and restore service promptly.
• Keep community, units, and common areas clean and presentable.
• Prepare apartments for occupancy including basic trades and cleaning.
• Maintain tools, equipment, and inventory; request replacements as needed.
• Provide excellent customer service to residents and staff.
• Adhere to company policies and Living the UDR values.

Skills

Maintenance experience

Plumbing

Electrical

Appliance repair

Painting

Drywall

HVAC

Carpentry

Customer service

Tech proficiency

Driver's license

Education

High school diploma or equivalent

EPA Type II or Universal certification

Job description

UDR, Inc. and its affiliated companies are seeking a Maintenance Technician to join our team at our luxury apartment community located in Framingham, MA.

Do you thrive on crafting an amazing customer experience and providing satisfying solutions to customers? Do you want to be a "Care Hero" and it's your job to save the customer's day?

As a Maintenance Technician, every day is an opportunity for you to deliver first-class service in turn achieving customer happiness and resident retention.

Essential Functions

• Respond to common area and resident requests for maintenance and service by taking appropriate action to repair and/or restore service within the quality and time standards established by the organization.
• Maintain the overall appearance and cleanliness of the community as assigned including grounds, amenities, building exteriors, market ready units, interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots and other buildings and common areas are free of debris, trash, graffiti, and other items which affect the appearance of the community. All deficiencies and or risk management safety issues are reported immediately.
• Ensure that apartments are ready for occupancy as directed by the Service Manager. May be required to perform various tasks and as needed including electrical, HVAC, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, as well as carpet cleaning, painting, and overall apartment cleaning or other activities as necessary or as directed.
• Maintain tools, equipment, and workspace and ensure they are organized and in proper working order, request replacements as necessary, and assist in stocking the inventory.
• Provide superior customer service to internal and external customers.
• Comply with all Company policies and procedures related to employment.
• Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
• Perform other duties as assigned or as necessary.

Experience, Knowledge And Skills

• Maintenance experience in the multi-family, hospitality, or similar industry
• Competency in residential plumbing, electrical, appliance repair, painting, and drywall
• Knowledge of and experience in HVAC and carpentry a plus
• Customer service experience
• Proficient in the use of modern technology, especially computers and smartphones
• Valid driver’s license and rotating on-call responsibility required

Education

• High school or equivalent preferred
• EPA Type II or Universal certification preferred

Career Development And Advancement

We offer ongoing education opportunities to encourage the skillset development of our employees and have a validated culture of enhancing the growth and advancement of their individual career goals. We believe our employees are the organization’s most important asset.

Exceptional Benefits

We offer a comprehensive benefits package designed to invest in your future and well-being:

• Financial Security: Company-matched 401(k) plan.
• Generous Time Off: Up to 10 vacation days, 6 sick days, 4 personal days, 2 floating holidays, plus company-observed paid holidays.
• Perks & Growth: housing discounts to live in our best-in-class communities, tuition reimbursement, and company-sponsored volunteer/community service days.
• Culture & Recognition: Fun company events and our annual President's Club, honoring associates for exceptional customer service and operational excellence.

Hourly Range

• $28.00/hr. – $31.00/hr. (Based on experience)

Sign-On Bonus

• $1,000 Sign-On Bonus (paid out in full on the first pay cycle following your successful completion of 90 days of continuous employment).

About UDR, Inc.

UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities. Become a part of a company that is the industry leader of transformational change and operational innovation!

UDR Inc. is an Equal Employment Opportunity Employer.

UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.