Maintenance Technician III (1st Shift) - Boston, MA

UG2; Boston (MA); On-site; USD 52,000 - 72,000; Full time

Job summary

UG2 in Boston, MA is seeking a Maintenance Technician 3 to maintain and repair HVAC systems, ductwork, controls, and related building equipment. You will troubleshoot issues, perform preventive maintenance, and support tenant service requests to ensure safe, comfortable environments.

The role requires hands-on skills with HVAC systems, electrical know-how, and the ability to work varying shifts. UG2 emphasizes safety, logs, and adherence to SOPs while collaborating across teams.

Qualifications

• Minimum of two years of experience as a maintenance technician in a commercial/industrial/higher education facility.
• Familiarity with HVAC and electrical codes.
• Ability to plan and organize work.
• Proficiency in brazing, soldering, and welding.
• HVAC License a plus.

Responsibilities

• Troubleshoot HVAC equipment and controls to identify problems and perform necessary repairs.
• Conduct ongoing maintenance of HVAC equipment as part of the facility's preventive maintenance program.
• Install ductwork, refrigeration piping, air conditioning units, and exhaust equipment.
• Operate, maintain, and log all HVAC and MEP equipment under the direction of the supervisor.
• Respond to tenant service requests and build positive tenant relationships through prompt and courteous responses.
• Carry out preventive maintenance and repairs on HVAC equipment such as plumbing and electrical systems as directed by the supervisor.
• Maintain computerized or manual logs detailing preventive work performed on equipment.
• Assist in inventory management by helping order stock and maintain supplies.
• Respond promptly to emergency situations and client concerns.
• Review tenant and client improvement plans and inspect active construction areas for compliance with building rules and regulations.
• Inspect buildings, grounds, and equipment for unsafe or malfunctioning conditions and report to management.
• Perform minor repairs on doors, hardware, locks, windows, ceilings, and floors.
• Troubleshoot and make recommendations to improve maintenance operations and implement savings opportunities.
• Comply with all applicable codes, regulations, governmental agency directives, and company policies related to building operations and practice safe work habits.
• Daily communication with property management, engineering staff, security, tenants, and contractors/vendors is essential.
• Perform other related duties as assigned such as snow removal, assisting other tradesmen, and emergency repairs.
• Completes work in accordance with UG2's Standard Operating Procedures and Work Instructions.

Skills

HVAC system maintenance

Electrical troubleshooting

Preventive maintenance planning

Troubleshooting & repairs

Mechanical aptitude

Shift flexibility

Education

HVAC Certification or License

High School diploma or equivalent

Tools

HVAC tools set

Refrigeration equipment experience

Job description

Major Function

The Maintenance Technician 3 is responsible for the maintenance, repair, and installation of HVAC equipment, ductwork, controls, exhaust equipment, and other building equipment in a facility. This includes the ability to troubleshoot HVAC equipment and controls, perform necessary repairs, and maintain HVAC equipment as part of the facility's preventive maintenance program. The Technician must demonstrate professional competence and attention to detail to ensure that all HVAC systems function at optimal levels, promoting a safe and comfortable environment for all building occupants.

Job Responsibilities

• Troubleshoot HVAC equipment and controls to identify problems and perform necessary repairs.
• Conduct ongoing maintenance of HVAC equipment as part of the facility's preventive maintenance program.
• Install ductwork, refrigeration piping, air conditioning units, and exhaust equipment.
• Operate, maintain, and log all HVAC and MEP equipment under the direction of the supervisor.
• Respond to tenant service requests and build positive tenant relationships through prompt and courteous responses.
• Carry out preventive maintenance and repairs on HVAC equipment such as plumbing and electrical systems as directed by the supervisor.
• Maintain computerized or manual logs detailing preventive work performed on equipment.
• Assist in inventory management by helping order stock and maintain supplies.
• Respond promptly to emergency situations and client concerns.
• Review tenant and client improvement plans and inspect active construction areas for compliance with building rules and regulations.
• Inspect buildings, grounds, and equipment for unsafe or malfunctioning conditions and report to management.
• Perform minor repairs on doors, hardware, locks, windows, ceilings, and floors.
• Troubleshoot and make recommendations to improve maintenance operations and implement savings opportunities.
• Comply with all applicable codes, regulations, governmental agency directives, and company policies related to building operations and practice safe work habits.
• Daily communication with property management, engineering staff, security, tenants, and contractors/vendors is essential.
• Perform other related duties as assigned such as snow removal, assisting other tradesmen, and emergency repairs.
• Completes work in accordance with UG2's Standard Operating Procedures and Work Instructions.

Key Interactions

• Engage with all leaders and stakeholders.
• Engage with all employees organizationally as needed.
• Engage with customers and clients.

Requirements (Knowledge, Abilities, Skills, And Education And/or Experience)

• Minimum of two years of experience as a maintenance technician in a commercial/industrial/higher education facility.
• Familiarity with HVAC and electrical codes.
• Ability to plan and organize work.
• Proficiency in brazing, soldering, and welding.
• HVAC License a plus.
• Mechanical and electrical aptitude with large tonnage HVAC equipment.
• Must be able to change refrigeration compressors, service cooling towers, rebuild or replace large centrifugal pumps, service & repair VAV boxes, troubleshoot and repair energy management controls and programming.
• Must be able to work varying shifts, weekends and holidays as needed.

Working Conditions And/or Physical Requirements

• The role requires the ability to lift up to 50 pounds, climb ladders, work in tight spaces, and perform physical labor related to maintenance and repair.
• The noise level in the work environment is usually moderate to loud.
• Possible frequent exposure to moving mechanical parts and risk of electrical shock. Occasional exposure to wet and/or humid conditions; high, precarious places and outside weather conditions.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Availability to respond to after-hours emergencies as necessary.

About UG2

Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. At UG2, we set the standard in facility services through our relentless pursuit of innovation and excellence. We take pride in exceeding client expectations and fostering a culture of continuous improvement. Every team member is integral in shaping our strategy and driving our mission. By embodying our commitment to service excellence, they directly contribute to UG2's growth and our reputation for delivering unparalleled results in a client-focused industry.