Maintenance Technician II - V

Tricon Residential; Indianapolis (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading residential management company seeks a Maintenance Technician II responsible for ensuring attractive living conditions in vacant properties. The role involves various repairs, installations, and excellent customer service interactions. Ideal candidates are skilled, experienced, and capable of handling physically demanding tasks while maintaining effective communication with residents and team members.

Benefits

Company van provided

Opportunity for overtime

Qualifications

• At least 4 years of maintenance or construction experience.
• Skilled in installation and repair of household appliances and plumbing.
• Effective communication skills with team members and vendors.

Responsibilities

• Respond to service requests promptly and professionally.
• Provide exceptional customer service when interacting with residents.
• Perform various repairs including plumbing and electrical work.

Skills

Installation

Repair

Maintenance

Troubleshooting

Communication

Education

High school diploma or GED

Job description

Job Description

The Maintenance Technician II will be responsible for cleanup, repair, and replacement of various household items for Tricon vacant properties, to ensure a safe and attractive living environment for residents.

This position provides a company van, so a good driving record is required. The van goes home with the technician nightly.

• Respond to service requests in a professional and timely manner
• Communicate with Maintenance Coordinator to prioritize tasks throughout the day
• Communicate clearly, compassionately, and with empathy when speaking with internal team members, vendors, and residents
• Provide exceptional customer service when interacting with residents and vendors
• Install new appliances
• Clean or replace faucets, sinks, drains, toilets, water heaters, disposals, and sump pumps, including minor plumbing repairs
• Caulk and grout as needed
• Test for current, replace receptacles and GFCIs
• Replace light fixtures, ceiling fans, switches, outlets, and perform other minor electrical work
• Repair or install door strikers, latches, hinges, door knobs, locksets, and lockboxes
• Repair or replace window screens
• Install pre-hung doors and repair or install windows, panes, and blinds
• Replace baseboards, door casings, and moldings
• Install or repair cabinet doors, hinges, and fixtures
• Clear condensate lines and pans
• Clean dust, plants, and debris around condensing units, including replacing air filters and thermostats
• Spray for bugs or use indoor foggers
• Patch holes, touch up paint, and perform minor cosmetic repairs
• Maintain a clean work environment
• Capture timesheets and work orders accurately
• Utilize technology (inventory tracking system, company vehicles, etc.) effectively to enhance productivity and service delivery

Qualifications :

• Skilled in installation, repair, maintenance, and troubleshooting of household appliances, plumbing, electrical, and other household items
• Experience using technology (iPads, iPhones, etc.)
• Ability to work overtime hours as needed
• Effective communication skills, both written and verbal, with team members and vendors
• Work safely, wearing PPE as required

Minimum Requirements :

• High school diploma or GED
• At least 4 years of maintenance or construction experience
• Commitment to serving residents according to TAH's Standards of Service
• Ability to work in environmentally and physically challenging conditions
• Ability to lift objects weighing 50 lbs or more regularly