Maintenance Technician II

Great Wolf Lodge; Concord (NC); On-site; USD 19,125 - 25,875; Full time

Benefits offered by this job

Annual bonus

Paid time off

Job summary

Great Wolf Lodge in Concord, North Carolina is seeking an Engineer 2 to oversee daily engineering operations across the lodge, including project management, life safety, and preventive maintenance in guestrooms, public spaces, and grounds.

You will troubleshoot equipment, coordinate with vendors, maintain safety procedures, document work orders, and ensure SOPs are followed. A technical degree and relevant certifications are preferred for this role.

Qualifications

• Technical degree required.
• Technical training and relevant certifications preferred.
• Experience in hospitality, healthcare, or related industry.
• HVAC and/or Electrical trade certifications preferred.
• Move, lift, carry up to 50 pounds; climb stairs and work at heights as needed.
• Proficient with computer software and Microsoft Office.
• Valid Driver’s License required.

Responsibilities

• Troubleshoot and perform basic repairs on equipment, plumbing, and electrical items in guestrooms and public spaces.
• Communicate daily activities and issues to other shifts using approved methods.
• Ensure all work is performed safely and efficiently, following safety standards.
• Maintain knowledge of departmental safety procedures and participate in required trainings.
• Maintain service records on mechanical and structural systems.
• Follow all SOPs for park operation, employee relations, timekeeping and safety; complete daily/weekly/monthly documentation.
• Perform other duties as assigned by the Assistant Director of Engineering.

Skills

Technical training

Hospitality/Healthcare experience

HVAC/Electrical knowledge

Physical ability

Driver's license

Computer skills

Education

Technical Degree

Trade related certifications

Job description

Pay: $22.5

The Engineer 2 oversees the day to day engineering operations in the lodge. This includes but is not limited to project management, general life safety, ordering, working with vendors. Responsible for completing preventative maintenance and repairs through-out the hotel guestrooms, public spaces, equipment, buildings & grounds.

Responsibilities:

• Troubleshoot and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
• Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards.
• Ensures that all work performed is conducted in a safe and timely manner adhering to standards of safety and effective equipment utilization.
• Maintains working knowledge of departmental safety procedures. Attends safety-training programs and in-service as required for continued development.
• Maintains the necessary service records on mechanical and structural systems.
• Ensure all standard operating procedures are followed for park operation, employee relations, timekeeping and safety. Including ensuring all daily, weekly and monthly documentation is being completed.
• Other duties as deemed appropriate by the Assistant Director of Engineering.

Qualifications:

• Technical Degree
• Technical Training
• Trade Related Certifications
• Hospitality, Healthcare or related industry experience
• Trade related certifications preferred in HVAC and/or Electrical
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Ability to complete work at heights up to 50 feet using ladders, harnesses and lifts.
• Computer skills including knowledge of database software, internet software, order processing systems, Microsoft Office suite.
• Valid Driver’s License

Estimated Salary Range:

- $22.5 annual base salary

An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

Position Close Date:

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.