Maintenance Technician II

Invitation Homes Inc.; Charlotte (NC); On-site; USD 27,552 - 48,216; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) matching

Paid time off

Casual dress

Job summary

Invitation Homes in Charlotte is seeking a Maintenance Technician II to perform high-quality repairs across single-family rental homes while delivering outstanding resident service.

You will handle plumbing, electrical, carpentry, HVAC (minor), and appliance work, conduct ProCare visits, educate residents, complete property condition assessments, and support the turns process with safe tool use and a reliable work ethic.

Qualifications

• High School diploma or equivalent.
• OSHA 10 required; new hires have up to 90 days to complete.
• Proven experience in residential repairs and maintenance.
• Knowledge of plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances.
• Excellent customer service and interpersonal skills; strong verbal and written communication; multi-lingual a plus.
• Valid driver's license, automobile insurance, and any licenses/certifications as required by state law.

Responsibilities

• Complete maintenance service requests across multiple trades.
• Provide excellent customer service and promote a quality living experience for residents.
• Perform ProCare visits to residents’ homes for proactive maintenance and repairs.
• Educate residents on maintenance topics.
• Conduct property condition assessments and alert management to issues needing attention.
• Review technician reports to identify opportunities for improvement.
• Repair in vacant properties during turns or vacancy periods.
• Use and care for company tools and vehicles; perform other duties as assigned.

Skills

Residential repairs

Customer service

Communication skills

Multilingual

Education

High School diploma or equivalent

Tools

Mobile devices (iPad/iPhone)

Job description

## Maintenance Technician IIApplylocations: Charlotte, North Carolinatime type: Full timeposted on: Posted Todayjob requisition id: R5374**Who We Are**Invitation Homes is a team of more than 1,700 associates who come from all walks of life. We call different communities “home," but our shared values bind us together. Invitation Homes is a place where possibility lives.The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse.**Your Role on the Team**As a Maintenance Technician II at Invitation Homes, you will be performing high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents. This includes but is not limited to the following tasks:* Completing maintenance service requests across multiple trades* Providing excellent customer service and promoting a quality living experience for all residents* Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs* Educating residents regarding all maintenance topics* Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention* Reviewing and using Technician-specific reports to find opportunities for improvement* Performing repairs in vacant properties while they are on-the-market or during the turn process* Properly using and caring for company-supplied tools, materials, and vehicles* Performing other duties as assigned* High School diploma or equivalent* OSHA 10 is required (new hires will have up to 90 days to complete OSHA 10 certification if not already certified).* Proven experience in residential repairs and maintenance, other building maintenance or related experience.* Understanding of residential construction and mechanical systems and ability to perform general repairs in some of the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances. Some training will be provided.* Excellent customer service and interpersonal skills as well as strong verbal and written communication skills; multi-lingual a plus* Comfortability using mobile devices (i.e. iPad and/or iPhone) and various mobile applications* Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law**The following certifications are preferred but not required:*** EPA Certification, Type I and II* HVAC Certification* CPO certification (pool)* Ability to be at work on a regular and consistent basis including weekends and holidays as needed* Ability to provide basic hand and power tools* Ability to perform work that requires the following:* Frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing* Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned* May be required to conduct occupancy checks and attend eviction lockouts/setouts in coordination with local law enforcement**Why Us**We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate:* Competitive pay and an annual bonus program for all associates* Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays* 401k with matching company contributions* Awesome work environment with casual dress* Team events and gatherings* Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation.**Build a foundation here and apply today!**## **Salary Range**The salary range for this position is: $20.19 - $35.00, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.## **Compensation and Benefits**To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:* Annual bonus program* Health, dental, vision, and life insurance* Long-term and short-term disability insurance* Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays* 401(k) with company matching contributions* Awesome work environment with casual dress* Team events and gatherings (Pre- and Post-Covid)*Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at [e-mail].*