Maintenance Technician - Full-Time

Redstone Residential, Inc.; Pullman (WA); On-site; USD 24,435 - 34,801; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

15 days of PTO and 10 paid holidays

3 Paid service days

Paid parental leave

401K Plan with up to 6% matching

Continued Education Program

Employee Assistance Program

Professional Development Program

Short-term Disability Insurance

Job summary

Redstone Residential, Inc. seeks a full-time Maintenance Technician in Pullman, WA. This role focuses on protecting and enhancing community value while maximizing the resident living experience. Responsibilities include property upkeep, basic repairs, and customer service. Candidates should have 1+ years of industry experience, strong attention to detail, and the ability to lift heavy items. Benefits include health insurance, PTO, and a 401K with matching. Competitive hourly rate at $21.50 per hour.

Qualifications

• 1+ years of relevant industry experience; property management experience a plus.
• Must be able to lift a minimum of 75 lbs. and work 8–10 hour standing shifts.

Responsibilities

• Maintain exceptional curb appeal by keeping the grounds clean.
• Assist with basic repairs and general maintenance duties.
• Demonstrate exemplary customer service and teamwork.
• Respond to maintenance emergencies as per policies.

Skills

Customer service skills

Attention to detail

Basic maintenance skills

Job description

Redstone Residential is a national student and multi‑family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third‑party student housing management companies in the U.S. and we’re just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward‑thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry‑leading systems with a high‑energy culture to deliver exceptional property performance and resident experiences.

Redstone’s purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

Classification

Full‑Time, Hourly

Compensation

$21.50 per hour

Benefits

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• 3 Paid service days
• Paid parental leave
• 401K Plan with up to 6% matching
• Continued Education Program
• Employee Assistance Program
• Professional Development Program
• Short‑term Disability Insurance

Position Summary

The Maintenance Technician is primarily responsible for protecting, maintaining, and enhancing the value of the community while also maximizing the living experience for residents and the community. This is accomplished by ensuring that all resident maintenance issues are resolved expertly and efficiently.

Responsibilities

• Ensure that the property maintains an exceptional curb appeal by keeping the community grounds and buildings clean and properly maintained.
• Assist with basic repairs and other general maintenance duties.
• Consistently and genuinely demonstrate exemplary principles of customer service and teamwork.
• Maintain a safe, tidy and sanitary clubhouse, office, model, hallways and all other common areas.
• Ensure that the property is free of trash, debris and animal waste.
• Ensure that the grass and landscaping are well maintained, including the watering of flowers.
• Ensure the best possible appearance of each apartment prior to new resident move‑in.
• Oversee apartment turnovers.
• Communicate with Maintenance Supervisor or Property Manager any problems with maintenance or curb appeal that requires further attention.
• Respond appropriately to emergencies, according to policies and procedures.
• Ensure understanding and compliance with all policies and procedures.
• Contribute to resident satisfaction by ensuring that customer’s expectations are met or exceeded.
• Participate in Redstone training as required.

Qualifications

• 1+ years of relevant industry experience; property management experience a plus
• Must have excellent customer service skills, strong attention to detail and basic maintenance skills
• Working knowledge maintenance required
• Must be able to lift a minimum of 75 lbs. and work 8‑10 hour standing shifts

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.