Maintenance Technician - Full-Time

Redstone Residential, Inc.; Lawrence (KS); On-site; USD 39,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

PTO 15 days

Holidays 10

Parental Leave

401K Matching

Education Program

Employee Assistance Program

Professional Development

Disability Insurance

Job summary

Redstone Residential, Inc. is seeking a Maintenance Technician to protect, maintain, and enhance the value of our communities while improving resident living experiences. You will resolve maintenance issues promptly and professionally across occupied and turnover units.

This role requires basic maintenance skills, customer service excellence, and the ability to lift 75 lbs. and stand 8–10 hours. Rotational on-call duties and adherence to safety policies are included.

Qualifications

• 1+ years of maintenance or related industry experience.
• Excellent customer service and communication skills.
• Basic maintenance skills including basic repairs and upkeep.
• Working knowledge of pool service/maintenance.

Responsibilities

• Maintain property curb appeal and general grounds upkeep.
• Assist with basic repairs and routine maintenance tasks.
• Provide exceptional customer service and teamwork.
• Keep clubhouse, offices, model apartments, hallways, and common areas clean and safe.
• Ensure property is free of trash and debris and landscaping is well kept.
• Maintain apartment turnover readiness and assist with moves.
• Communicate issues to Property Manager for escalation.
• Respond to emergencies per policies and procedures.
• Contribute to resident satisfaction and training participation.

Skills

Customer service

Attention to detail

Basic maintenance

Pool maintenance

Job description

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities". We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

CLASSIFICATION

Full-Time, Hourly

COMPENSATION

$32.00 Per Hour + quarterly bonus program

Benefits

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• 3 Paid service days
• Paid parental leave
• 401K Plan with up to 6% matching
• Continued Education Program
• Employee Assistance Program
• Professional Development Program
• Short-term Disability Insurance

POSITION SUMMARY

The Maintenance Technician is primarily responsible for protecting, maintaining, and enhancing the value of the community while also maximizing the living experience for residents and the community. This is accomplished by ensuring that all resident maintenance issues are resolved expertly and efficiently.

Responsibilities

• Ensure that the property maintains an exceptional curb appeal by keeping the community grounds and buildings clean and properly maintained.
• Assist with basic repairs and other general maintenance duties.
• Consistently and genuinely demonstrate exemplary principles of customer service and teamwork.
• Maintain a safe, tidy and sanitary clubhouse, office, model, hallways and all other common areas.
• Ensure that the property is free of trash, debris and animal waste.
• Ensure that the grass and landscaping are well maintained, including the watering of flowers.
• Ensure the best possible appearance of each apartment prior to new resident move-in.
• Oversee apartment turnovers.
• Communicate with Property Manager any problems with maintenance or curb appeal that requires further attention.
• Respond appropriately to emergencies, according to policies and procedures.
• Ensure understanding and compliance with all policies and procedures.
• Contribute to resident satisfaction by ensuring that customer’s expectations are met or exceeded.
• Participate in Redstone training as required.

Qualifications

• 1+ years of relevant industry experience; property management experience a plus
• Must have excellent customer service skills, strong attention to detail and basic maintenance skills
• Working knowledge of pool service/maintenance required
• Must be able to lift a minimum of 75 lbs. and work 8-10 hour standing shifts
• Must be willing to work rotational on-call schedule

At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.