Maintenance Technician at The Marq Highland Park Apartments

Socket.dev; Westchase (FL); On-site; USD 25,000 - 39,000; Full time

Job summary

Cottonwood Residential is seeking a Maintenance Technician II to perform a broad range of repairs and preventative maintenance across our multifamily communities. This role supports the Maintenance Supervisor, diagnosing and resolving issues while ensuring high resident satisfaction and safety.

The ideal candidate has 2+ years in multifamily maintenance, EPA certification, and a strong working knowledge of HVAC, plumbing, electrical systems, and appliances.

Qualifications

• 2+ years of multifamily property maintenance experience.
• EPA Certification Type II or Universal required.
• Valid driver’s license and reliable transportation.
• Ability to diagnose and resolve maintenance issues independently.
• Strong knowledge of HVAC, plumbing, electrical, and appliance repair.
• English communication skills and customer service mindset.

Responsibilities

• Perform repairs across plumbing, electrical, HVAC, appliances, and carpentry in occupied and vacant units.
• Diagnose issues and escalate complex repairs when needed.
• Conduct preventative maintenance on building systems and equipment.
• Maintain pool and spa areas, including safety checks and cleanings.
• Assist with make-ready processes to prepare homes for new residents.
• Document completed work orders in property management systems and coordinate with team.

Skills

HVAC systems

Plumbing

Electrical repairs

Carpentry

Diagnostics

Customer service

Education

High school diploma

EPA Certification (Type II or Universal)

Tools

HVAC gauges

Basic hand tools

Job description

About Cottonwood Residential

Cottonwood Residential is a forward-thinking, fully integrated real estate company focused on the multifamily sector. We combine deep expertise in asset and property management with a commitment to operational excellence across a growing national portfolio. We don’t just manage communities - we elevate them.

About the Role

The Maintenance Technician II is an intermediate-level maintenance professional responsible for performing a wide range of repairs and preventative maintenance tasks across the community. This role plays a critical part in maintaining the quality, safety, and functionality of apartment homes and common areas while delivering a high level of service to residents. Working closely with the Maintenance Supervisor Manager, this position is ideal for a skilled technician who can independently diagnose and resolve maintenance issues while contributing to overall property performance and resident satisfaction.

Key Responsibilities

Maintenance & Repairs

Complete service requests in occupied and vacant apartment homes, including plumbing, electrical, HVAC, appliance, and carpentry repairs

Diagnose and troubleshoot maintenance issues, determining appropriate solutions and escalating complex repairs when necessary

Perform preventative maintenance on building systems, equipment, and apartment homes

Service and maintain HVAC systems, including furnaces, air conditioners, heat pumps, and related components

Repair and maintain residential appliances, plumbing systems, and electrical fixtures

Assist with make-ready processes to ensure apartment homes are prepared for new residents

Property Upkeep & Operations

Maintain the overall cleanliness and condition of the property, including grounds, common areas, and amenities

Walk the community regularly to remove debris and ensure a clean, safe environment

Use tools such as blowers and sweepers to maintain sidewalks, parking areas, and walkways

Support pool and spa maintenance, including cleaning, inspections, and safety checks

Complete assigned work orders accurately and document all completed tasks in property management systems

Customer Service & Team Collaboration

Interact professionally and courteously with residents, vendors, and team members

Respond to service requests in a timely and effective manner, ensuring a positive resident experience

Communicate with the Maintenance Supervisor regarding work progress, challenges, and support needs

Participate in team meetings, training sessions, and ongoing skill development

Safety & Compliance

Follow all company safety policies and procedures, including OSHA, Fair Housing, ADA, and HAZCOM standards

Use appropriate safety equipment and follow proper handling procedures for tools and materials

Maintain awareness of utility shut-offs, safety systems, and emergency procedures

Ensure all work areas are clean, organized, and compliant with safety standards

What You Bring

High school diploma or equivalent required

Valid driver’s license and reliable transportation required

2+ years of experience in multifamily property maintenance required

EPA Certification (Type II or Universal) required

Strong working knowledge of HVAC systems, plumbing, electrical, pool/spa maintenance, and appliance repair

CPO is preferred

Ability to diagnose and resolve maintenance issues independently

Experience with preventative maintenance programs and property upkeep

Strong problem-solving skills and attention to detail

Professional attitude with a strong customer service mindset

Ability to read, write, speak English to communicate with residents and vendors, to process Company paperwork, and to interpret safety and operating manuals and procedures

Ability to communicate effectively with residents, vendors, and team members

Ability to provide basic tools needed for maintenance work, including HVAC gauges if certified

Availability to work standard community hours, including evenings and weekends

Availability to participate in an on-call rotation and provide after-hours emergency services with the support of the Service Manager

Physical Requirements

Regularly required to stand

Ability to climb stairs, walk, and balance is frequently needed

Sit, stoop, kneel, crouch, or crawl is frequently needed

Push or pull to move equipment, appliances, open and close doors, etc.

Climb ladders to perform routine maintenance/repairs

Grasping/gripping/turning to operate tools, equipment, and/or the phone frequently needed

Ability to taste or smell is frequently needed

Reaching above the shoulders frequently needed

Finger dexterity to operate tools frequently needed

Lifting and/or moving up to 75 lbs. regularly needed. Occasionally, over 75 lbs. is needed. Rarely will over 150 lbs. be needed. Weights over 50 lbs. should be accomplished with assistance from one or more persons

Constant need for vision in small detail, beyond arm’s reach, peripheral, depth perception, and the ability to adjust focus

Constant need for talking and hearing to communicate with residents and associates

Why Cottonwood Residential?

We don’t just manage properties - we elevate them. At Cottonwood Residential, you’ll join a culture that values innovation, collaboration, and operational excellence. You’ll work alongside a team that is passionate about delivering exceptional living experiences while supporting your professional growth. We offer a competitive compensation and benefits package and opportunities to grow within a dynamic, expanding organization.

Cottonwood Residential is an equal opportunity employer.

Applicant Communication & AI Disclosure

Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team.

By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential.

At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!