Description
Position Summary
The Maintenance Technician plays an important role in maintaining the safety, comfort, and overall appearance of the community. This position is responsible for performing routine and emergency maintenance, troubleshooting building systems, and completing repairs throughout resident apartments, common areas, and community spaces.
The ideal candidate is dependable, hands‑on, and detail‑oriented, with strong technical skills and a commitment to providing exceptional service while maintaining a safe and well‑functioning environment for residents and guests.
Essential Job Duties
- Perform routine maintenance and repairs throughout resident apartments, common areas, and other community spaces.
- Troubleshoot and repair electrical, plumbing, HVAC, and general building maintenance issues within the scope of the position.
- Repair or replace plumbing fixtures, pipes, fittings, lighting, doors, locks, hardware, appliances, and other building components as needed.
- Perform assigned maintenance and troubleshooting of HVAC systems and equipment.
- Complete scheduled preventive maintenance on building systems and equipment in accordance with manufacturer recommendations and community standards.
- Respond promptly to maintenance requests, emergency calls, and equipment or system failures.
- Complete assigned work orders accurately and in a timely manner, documenting repairs, materials used, and equipment information as required.
- Assist maintenance team members with larger repairs, special projects, apartment turnovers, and community improvements.
- Monitor maintenance supplies, materials, tools, and equipment to ensure appropriate inventory levels.
- Maintain clean, organized, and safe maintenance work areas.
- Identify and report potential safety hazards, equipment concerns, and maintenance needs to leadership.
- Provide courteous and professional service when interacting with residents, families, guests, and team members.
- Follow established safety procedures, community policies, and applicable building maintenance regulations.
- Participate in scheduled on-call coverage and respond to after-hours maintenance emergencies as needed.
- Maintain dependable attendance and punctuality in accordance with community policies.
- Perform other duties as assigned to support the maintenance department and overall community operations.
Requirements
Qualifications
- High school diploma or GED required.
- Three (3) to five (5) years of maintenance experience in senior living, residential apartments, hospitality, or a similar environment preferred.
- Working knowledge of general residential building maintenance, including plumbing, electrical, flooring, appliances, and general repairs.
- Working knowledge of HVAC systems, troubleshooting, and basic maintenance procedures.
- Ability to safely operate common hand tools, power tools, and maintenance equipment.
- Strong troubleshooting, problem-solving, and attention-to-detail skills.
- Ability to work independently under general supervision and collaborate effectively with other maintenance team members.
- Strong communication and interpersonal skills with the ability to interact professionally and respectfully with residents, families, guests, and team members.
- Ability to prioritize multiple maintenance requests and complete assignments efficiently.
- Dependable, flexible, professional, and committed to maintaining high standards of safety and service.
- Must maintain a flexible schedule based on community needs, including evenings, weekends, holidays, and scheduled on-call or emergency coverage.
Physical Requirements / Working Conditions
- Ability to stand and walk for extended periods throughout the workday.
- Ability to frequently bend, stoop, reach, twist, push, and pull while performing maintenance duties.
- Ability to lift and carry up to 50 pounds independently, using appropriate equipment or assistance for heavier items.
- Ability to move light furniture, maintenance supplies, and equipment as needed.
- Ability to safely climb and descend ladders approximately 6–8 feet or higher, as required.
- Ability to safely operate hand tools, power tools, ladders, and other maintenance equipment.
- Ability to perform physical tasks associated with routine building maintenance, troubleshooting, and repairs.
- May be exposed to dust, noise, unpleasant odors, occasional unsanitary conditions, cleaning products, and maintenance chemicals.
- Must follow established workplace safety procedures and use appropriate personal protective equipment.
Equal Opportunity Employer
The Whitford is an equal employment opportunity employer. We do not discriminate against any applicant or employee based on race, color, sex, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws, and we prohibit harassment of applicants or employees based on any of these protected categories. We comply with all applicable federal, state, and local laws, including but not to limited, respecting consideration of unemployment status in making hiring decisions. Completing an application does not guarantee that you will be offered a position. We review all applications and strive to hire the candidates who are the most qualified to perform the essential functions of the position with or without reasonable accommodation.?