Maintenance Technician – Full-Time, Second Shift
We are seeking an experienced, dependable Maintenance Technician to support the safe, efficient, and reliable operation of hotel facilities, equipment, and building systems.
This position is responsible for performing preventive maintenance, troubleshooting equipment and building systems, completing corrective repairs, identifying potential failures, and determining when specialized contractors or outside services are required.
The ideal candidate is a hands-on, experienced technician who can work independently, troubleshoot across multiple trades, take ownership of assigned work, and complete repairs with a high standard of quality and cleanliness. Because this position works throughout a guest-facing hotel environment, professionalism, communication, discretion, and consideration for the guest experience are essential.
This is a full-time, second-shift position based in Rehoboth Beach, DE. The required schedule is 2:30 p.m.-10:30 p.m. ET, [5] days per week. Compensation is based on experience, technical knowledge, and skill level. A shift differential may be available for second shift wages. This position may require schedule flexibility, including occasional overtime, early or late work, weekends, holidays, or additional hours based on operational requirements.
Key Responsibilities
Preventive Maintenance & Repairs
- Perform scheduled preventive maintenance in guest rooms, common areas, mechanical spaces, pool areas, and other hotel facilities.
- Troubleshoot, repair, and maintain mechanical, electrical, plumbing, HVAC, ventilation, and other building systems.
- Diagnose equipment and system failures and determine appropriate corrective action.
- Inspect pumps, motors, controls, electrical panels, wiring, appliances, ventilation equipment, and other facility systems.
- Perform electrical, plumbing, mechanical, carpentry, drywall, painting, caulking, and general building repairs within the technician's training, qualifications, and authorization.
- Install, remove, relocate, and replace appliances, fixtures, equipment, and building components.
- Perform routine pool equipment and facility maintenance.
- Identify deteriorating conditions and potential equipment failures and report them before they become significant operational or safety issues.
- Maintain clean, safe, and orderly mechanical rooms, work areas, tools, equipment, and storage areas.
- Keep accurate maintenance record and report completed work, outstanding issues, and propose corrective actions to the Chief Engineer.
Safety & Compliance
- Perform all work in accordance with company safety policies, established procedures, manufacturer requirements, and applicable codes and regulations.
- Identify and promptly report unsafe conditions, hazards, equipment deficiencies, and other conditions that could affect employees, guests, contractors, or hotel operations.
- Immediately report workplace injuries, accidents, property damage, and other incidents to management in accordance with company policy.
- Respond appropriately to guest or nonguest incidents and immediately notify management when an incident occurs.
- Use appropriate personal protective equipment and follow required safety procedures when performing maintenance or repair work.
- Recognize work that requires specialized training, licensing, certification, permits, or qualified outside contractors and elevate those requirements to management.
- Do not perform work beyond the technician's qualifications, authorization, or applicable legal requirements.
Guest & Hotel Operations
- Coordinate maintenance activities with hotel staff to obtain appropriate access to guest rooms and occupied areas.
- Schedule and perform work in a manner that minimizes disruption to guests and hotel operations.
- Maintain professional, courteous, and appropriate interactions with guests, employees, contractors, and vendors.
- Protect guest privacy and confidential hotel information encountered while performing work.
- Maintain appropriate discretion when working in guest rooms and other occupied areas.
- Do not discuss company, guest, personnel, or other confidential business information in guest areas or with unauthorized individuals.
- Maintain control of keys, access cards, tools, equipment, and other company property and immediately report lost or unauthorized access devices.
- Report security concerns, suspicious activity, property damage, or other potential security risks to management.
Contractor & Project Coordination
- Coordinate with contractors and other trade professionals during renovations, repairs, inspections, and capital projects.
- Provide appropriate access and support to contractors while maintaining awareness of guest impact and hotel operations.
- Monitor contractor activities within the scope of assigned responsibilities and report concerns or deficiencies to management.
- Assist with renovation and improvement projects as directed.
- Evaluate repair requirements and determine which work can be safely and effectively completed inhouse and which requires a qualified contractor or specialty trade.
Multi-Property Support
- Provide maintenance and repair support at multiple properties as directed.
- Maintain appropriate records and communication when work is performed at locations other than the primary property.
- When driving is required as part of the position, comply with all company requirements regarding driver's license, driving record, insurance, vehicle use, and safe operation of company or personal vehicles.
Communication & Work Practices
- Report on maintenance conditions, equipment failures, safety concerns, and repair requirements promptly to the Chief Engineer.
- Communicate effectively with hotel departments to coordinate access, work schedules, and operational requirements.
- Maintain accurate records of work performed, and hours worked in accordance with company procedures.
- Obtain appropriate authorization before working overtime except where emergency circumstances or management direction require otherwise.
- Use personal mobile devices in accordance with company policy and limit personal use during working time.
- Maintain a professional appearance and wear required uniforms, identification, and appropriate work attire.
- Maintain regular and punctual attendance and report absences, late arrivals, or early departures in accordance with company procedures.
Required Skills & Qualifications
- Demonstrated experience as a Maintenance Technician, Facilities Technician, Building Engineer, or similar skilled maintenance position.
- Strong handson troubleshooting and diagnostic skills.
- Working knowledge of multiple building trades, including: o HVAC and ventilation
- Electrical systems oPlumbing
- Mechanical systems oCarpentry and general building repair
- Ability to safely use common hand tools, power tools, electrical test equipment, and pneumatic tools.
- Ability to read and follow technical manuals, equipment documentation, schematics, and drawings.
- Ability to diagnose problems and determine whether repairs can be completed safely inhouse or require a qualified contractor.
- Ability to prioritize maintenance issues based on safety, operational impact, guest impact, and urgency.
- Ability to work independently while maintaining effective communication with management and other hotel departments.
- Strong attention to detail, cleanliness, workmanship, and safety.
- Strong communication and interpersonal skills.
- Physical ability to perform essential maintenance functions, including standing, walking, climbing ladders, bending, reaching, lifting and carrying up to 50lbs pounds, and working in mechanical spaces, with or without reasonable accommodation.
- High school diploma or equivalent preferred.
- Hotel, resort, commercial building, or multiproperty maintenance experience preferred.
- Appropriate licenses, certifications, or specialized training are preferred where applicable to the position's assigned responsibilities.
Professional Expectations
The Successful Candidate Will Be More Than Someone Who Responds To Work Orders. We Are Looking For An Experienced Technician Who
- Takes ownership of assigned work.
- Troubleshoots problems rather than simply replacing components.
- Understands the relationship between building systems and hotel operations.
- Recognizes potential failures before they become major problems.
- Knows when a repair is within their capabilities and when specialized assistance is required.
- Works safely and maintains a clean and professional work environment.
- Communicates clearly with management and hotel staff.
- Understands that maintenance work is performed in a guestservice environment and conduct themselves accordingly.
- Protects guest privacy, company property, security information, and confidential business information.
- Demonstrates dependable attendance, punctuality, accountability, and professional judgment.
Equal Employment Opportunity
Seaboard Hospitality is committed to providing equal employment opportunities and maintaining a workplace free from discrimination, harassment, and retaliation in accordance with applicable federal, state, and local law. Reasonable accommodation will be considered for qualified individuals with disabilities and for other needs protected by law, unless doing so would create an undue hardship.
This job description is intended to describe the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions. Employees are expected to comply with all applicable company policies, procedures, safety requirements, and applicable federal, state, and local laws.