Maintenance Technician

Cedar Valley Living, LLC; Waterloo (IA); On-site; USD 30,000 - 45,000; Full time

Job summary

A property management company in Waterloo seeks a dedicated maintenance technician who will perform essential repairs, inspections, and upkeep of buildings and grounds. This role involves completing work orders efficiently, ensuring safety standards, and demonstrating excellent customer service to residents. Ideal candidates will possess strong mechanical skills and the ability to handle physical demands while maintaining professionalism.

Qualifications

• Good knowledge of troubleshooting techniques.
• Ability to interact professionally with residents.
• Good mechanical skills to handle equipment.
• Physical stamina to work on feet for 8 hours.

Responsibilities

• Completes assigned work orders and preventative maintenance.
• Prepares vacant apartments for leasing by completing necessary tasks.
• Maintains grounds and common areas, ensuring cleanliness.
• Documents all actions taken for service requests.

Skills

Troubleshooting techniques

Interpersonal skills

Mechanical skills

Physical stamina

Job description

Description

Job Summary:

This position performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.

Duties/Responsibilities:

1. Completes assigned work orders generated from office staff and/or resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, making repairs and improvements in accordance with established policies, procedures, safety standards, and code requirements.

2. Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, painting/cleaning and inspecting completed work.

3. Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs.

4. Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked. This includes recording actions taken to remedy the situation.

5. Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting to common areas and apartments.

6. Supports cost-cutting and expense control by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.

7. Complies with safety related laws and requirements, tool manufacturer requirements and reporting accidents and incidents promptly and accurately.

8. Inspect work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards.

9. Conducts routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management.

10. Changes all locks in accordance with the property’s policy and ensures gates to all pool areas are working according to codes and safety standards.

11. Demonstrates customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.

Requirements

Job Qualifications:

1. Have good knowledge of troubleshooting techniques in order to determine exact problems and resolve them accordingly.

2. Interpersonal skills to interact with employees or residents of the buildings in a pleasant and professional manner.

3. Exhibit good mechanical skills to handle equipment to avoid causing injuries to self or others.

4. Physical stamina to handle a full shift of being active, on your feet for up to 8 hours per day.

This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherited to the position. Reasonably related additional duties may be assigned to the individual Associate.

Cedar Valley Living, LLC. Provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.