Maintenance Technician

William C. Smith & Co; Washington (District of Columbia); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

On-site parking

Employee development opportunities

Life insurance

Job summary

WC Smith is seeking a Maintenance Technician to join the Fairway Park team in Washington, DC. You will perform preventative maintenance, troubleshoot and repair building systems, complete apartment turns, and respond to resident service requests with professionalism and urgency.

The role requires at least 3+ years of HVAC troubleshooting and residential property maintenance, plus strong customer service. You will work with a team to maintain safe, clean, and well‑operated living spaces and

Qualifications

• 3+ years of experience troubleshooting, repairing, and maintaining HVAC systems.
• Experience in residential maintenance and familiarity with building systems.
• Strong customer service and communication skills when engaging with residents.
• Ability to work on-call emergencies and adapt to a newer property context.

Responsibilities

• Complete apartment turnovers to prepare vacant units for new residents.
• Submit maintenance work orders in a timely manner.
• Perform appliance repairs (washers, dryers, dishwashers, refrigerators, microwaves).
• Assist with preventative maintenance schedules for equipment and building systems.
• Respond to after-hours emergencies as part of on-call schedule.

Skills

HVAC experience

Customer service

Residential maintenance

Education

High school diploma or equivalent

Tools

Yardi

Job description

WC Smith is seeking a Maintenance Technician to join our team at Fairway Park Apartments. This individual is responsible for the successful execution of maintenance tickets and addressing resident maintenance concerns. In this position, you will be responsible for helping maintain a community that residents are proud to call home. In this hands‑on role, you'll perform preventative maintenance, troubleshoot and repair building systems, complete apartment turns, and respond to resident service requests with professionalism and urgency. We're looking for a dependable, team‑oriented technician with strong HVAC experience who takes pride in delivering quality work and exceptional customer service.

The Maintenance Technician Will:

• Complete apartment turnovers to prepare vacant units for new residents.
• Complete and submit maintenance work orders in a timely manner.
• Maintain property security by ensuring building and apartment doors are properly secured.
• Maintain the required property uniform and uphold a professional appearance and attitude at all times.
• Provide courteous, helpful, and professional service while working in occupied apartments.
• Assist with preventative maintenance schedules for equipment and building operating systems.
• Perform appliance repairs, including washers, dryers, dishwashers, refrigerators, microwaves, ovens, and garbage disposals.
• Notify management of maintenance concerns and repair needs throughout the property.
• Assist with maintaining inventory of tools, equipment, and supplies.
• Keep workshops, maintenance areas, and utility rooms clean and organized.
• Assist with snow removal as needed.
• Respond to after‑hours emergencies as part of the on‑call schedule.
• Perform other duties as assigned.
• At least 3+ years of experience troubleshooting, repairing, and maintaining HVAC systems.
• Availability for on‑call emergencies.
• Minimum of 2 years of experience in residential property maintenance.
• Demonstrated knowledge of basic maintenance and repair, including the tools and equipment used to perform this work.
• Knowledge of maintenance and repair tasks in areas such as turnovers, appliances, plumbing, electrical, locks, carpentry, painting, fire alarm panels, landscaping, and plant care.
• Awareness of and ability to operate within OSHA standards.
• Ability to adapt to the various needs of a newer property.
• Strong customer service and communication skills when working with residents.
• Basic computer skills; previous Yardi experience is a plus, but not required.
• Previous leadership experience is a plus, but not required.
• High school diploma or equivalent preferred.
• Ability to stand for long periods of time, 8 hours or more per day, and perform physical activities including bending, climbing step ladders and stairs, lifting, carrying, grasping, gripping, turning, reaching above shoulders, pushing, pulling, stooping, squatting, and kneeling.

Benefits for Full-Time Employees (Average of 30 or more hours per week):

• Comprehensive medical, dental, and vision insurance
• Health Advocate support services
• Flexible Spending Accounts (FSA)
• Company-paid life insurance and AD&D
• Company-paid short-term and long-term disability coverage
• 401(k) plan with company match
• Generous paid time off (PTO)
• Ten paid holidays annually
• Employee Assistance Program (EAP)
• Legal insurance options
• Free on-site parking

ABOUT WC SMITH

WC Smith is a leading multidisciplinary real estate company firmly grounded in the District of Columbia. We have provided integrated real estate services to the DC metropolitan area for over 50 years, developing and managing a portfolio in excess of 10,000 units of residential real estate. Founded in 1968, WC Smith has built a reputation as one of the most capable and respected property management and development organizations in the area. What sets WC Smith apart from other firms is our holistic approach to community building. We believe it takes more than attractive housing and office buildings to sustain neighborhoods, and over the past 50 years, we have developed a successful model for creating and maintaining healthy communities. Our projects uniquely combine the city’s long‑term vision for growth with our residents’ vision for how a community best serves their needs and desires. We are committed to the viability and sustainability of the neighborhoods we create and to the well‑being of the people who live there and inhabit them. We are looking for self‑starters and go‑getters who demonstrate the resourcefulness, enthusiasm, and relationship‑building skills essential to offering the best level of service and communication to clients and team members. Our employees enjoy a friendly work environment in the rapidly developing Capitol Riverfront area, a focus on personal and professional wellness, and opportunities for professional growth. WC Smith is an equal opportunity employer and values diversity. Employment decisions are made based on business needs, qualifications, and merit. If you need assistance or accommodation, you may reach us at careers @wcsmith.com