Maintenance Technician

Smart Media; Suffolk (VA); On-site; USD 52,000 - 72,000; Full time

Job summary

Smart Media is seeking a Maintenance Technician to keep our GMP-compliant pharmaceutical warehouse facilities safe, reliable, and efficient. You will perform preventive and corrective maintenance on warehouse equipment and building systems, and ensure documentation meets GMP standards.

Responsibilities include troubleshooting electrical, mechanical, plumbing, and HVAC equipment; coordinating with vendors and contractors; supporting audits and CAPA activities; and maintaining a clean, safe work

Qualifications

• High school diploma or GED required; technical certification preferred.
• Understanding of GMP, GDP, OSHA and safety requirements.
• Ability to read electrical, mechanical, and facility drawings.
• Experience with CMMS systems is preferred.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Perform preventive and corrective maintenance on warehouse equipment and facility systems.
• Troubleshoot and repair electrical, mechanical, plumbing, and HVAC equipment.
• Monitor facility equipment performance and identify opportunities for improvement.
• Follow GMP, GDP, and company procedures during all maintenance activities.
• Support external contractors and coordinate vendor services in GMP areas.

Skills

GMP knowledge

Electrical troubleshooting

Reading drawings

Safety

Troubleshooting

Education

High School Diploma or GED

Technical school or trade certification

Tools

CMMS

Job description

Maintenance Technician is responsible for maintaining, troubleshooting, repairing, and supporting facility equipment, utilities, and warehouse systems in a GMP-compliant pharmaceutical warehouse environment. This role ensures the safe, reliable, and efficient operation of building systems while maintaining compliance with GMP, safety, and regulatory requirements.

Principle Accountabilities

Facility & Equipment Maintenance

• Perform preventive and corrective maintenance on warehouse equipment and facility systems.
• Troubleshoot and repair electrical, mechanical, plumbing, and HVAC equipment.
• Support maintenance of dock levelers, roll‑up doors, conveyors, pallet handling equipment, and automated warehouse systems.
• Assist with operation and maintenance of temperature‑controlled storage areas.
• Monitor facility equipment performance and identify opportunities for improvement.

GMP Compliance

• Follow GMP, GDP, and company procedures during all maintenance activities.
• Complete maintenance documentation accurately and timely.
• Ensure work orders, PM records, and maintenance logs are maintained in compliance with company standards.
• Participate in investigations, CAPA activities, and change control processes when required.
• Support internal and external audits and inspections.

Utilities & Building Systems

• Monitor and support HVAC systems, electrical systems, compressed air systems, and emergency generators.
• Perform routine inspections of facility and utility equipment.
• Assist with calibration activities and vendor service coordination.
• Support fire alarm, sprinkler, and life safety system inspections.

Safety

• Follow all company safety procedures including LOTO and PPE requirements.
• Report unsafe conditions and participate in safety initiatives.
• Maintain a clean and organized work environment.

Vendor & Contractor Coordination

• Support external contractors performing maintenance and repair activities.
• Escort and monitor vendors working in GMP areas.
• Verify contractor work is completed safely and in compliance with site requirements.

Management Responsibility

NA

Reports to

Site Head

Requirements

Knowledge & Skills

• Basic understanding of GMP, GDP, OSHA, and safety requirements.
• Knowledge of electrical troubleshooting, motors, pumps, conveyors, and building systems.
• Ability to read electrical, mechanical, and facility drawings.
• Experience with CMMS systems preferred.
• Strong troubleshooting and problem-solving skills.

Experience & Education

• High School Diploma or GED required. Technical school or trade certification preferred.
• 5+ years of industrial, warehouse, or manufacturing maintenance experience. Experience in GMP or regulated environments preferred.

Preferred Qualifications

• HVAC Certification
• EPA Refrigerant Certification
• Electrical License or Industrial Maintenance Certification
• Forklift and Scissor Lift Certification
• Experience in pharmaceutical or FDA-regulated facilities

Physical Requirements/Working Environment

• Ability to lift up to 50 lbs.
• Ability to climb ladders and work at heights.
• Ability to stand, walk, bend, and perform physical work for extended periods.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.