Maintenance Technician

Brighthaven Communities; San Marcos (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Avanath is seeking a Maintenance Technician to maintain the property, ensuring good working order and curb appeal while delivering excellent customer service to residents.

The role requires hands-on skills in plumbing, electrical, carpentry, HVAC, and appliances; on-call availability and reliable transportation are expected. A professional, resident-focused approach is essential for success at Avanath.

Qualifications

• 2 years of multifamily maintenance experience.
• Hands-on maintenance skills across plumbing, electrical, carpentry, HVAC, appliances, pools.
• EPA Type II or Universal certification is highly desired; CPO is a plus.
• Availability to be on-call to address emergencies.
• Reliable transportation and a positive attitude.

Responsibilities

• Provides exceptional customer service with every interaction and delivers high-quality maintenance service.
• Completes assigned work orders from resident requests and performs preventative maintenance following policies, safety standards, and codes.
• Completes the make-ready process for units.

Skills

Maintenance experience

Customer service

Verbal communication

On-call availability

Reliable transportation

Team player

Education

EPA Type II Certification

CPO Certification

Tools

Windows

Word

Excel

Job description

Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.

Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities’ home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.

The Role: As a Maintenance Technician, you will create an environment where people will want to live. You will maintain the property to ensure good working order and pleasant curb appeal while providing excellent customer service to your residents.

The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.

• An Aptitude for Connecting - Must possessa strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners, and regulatory and social services partnerships. This includes adopting a collaborative approach to create consistently favorable circumstances that foster success and effectiveness for the Organization and the communities.
• An Authentic Attitude -Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This includes but is not limited toseeking resources throughout the organization via the organization's support services and senior leadership.
• An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff member feels seen, heard, and valued as you and the staff work to resolve challenges.

Qualifications

• 2 years of multifamily maintenance experience is highly desired.
• Hands-on maintenance skills, including plumbing, electrical, general carpentry, HVAC, appliances, pools, etc.
• EPA Type II or Universal certification is highly desired; CPO is a plus.
• Availability to be on-call to address any emergencies.
• Reliable Transportation.
• A positive attitude and the desire to learn and develop your skills.
• Superior customer service and verbal communication skills.
• Able to work both independently and as a member of a team.
• Basic computer knowledge, Windows (Word, Excel), internet, and e-mail.

Key Accountabilities

+ Customer Service and Maintenance

• Provides exceptional customer service with every Interaction and delivers high-quality maintenance service.
• Complete assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Completes the “make-ready” process