Maintenance Technician

MSI Company; San Francisco (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

MSI Company in San Francisco, CA, seeks a Robotics Maintenance Technician to maximize uptime of robotic systems through mechanical, electrical, and software-level troubleshooting. You will diagnose Linux-based systems, analyze logs, and collaborate with software and hardware engineers to isolate root causes and restore operation quickly and safely.

The ideal candidate combines hands-on repair skills with methodical problem-solving, documentation, and clear communication, and is comfortable

Qualifications

• 2-3+ years in robotics/automation/mechatronics or related technical environment.
• Hands-on experience troubleshooting, maintaining, repairing, or modifying electromechanical systems.
• Practical experience using Linux systems, including command-line navigation, log inspection, and process monitoring.
• Demonstrated ability to investigate technical problems systematically and identify root causes.
• Ability to read mechanical/electrical diagrams and documentation.
• Strong mechanical aptitude and willingness to perform hands-on repairs.

Responsibilities

• Develop understanding of robot system architecture, software, OS, controllers, sensors, actuators, and hardware.
• Use Linux CLI to inspect logs, monitor processes, and troubleshoot failures.
• Diagnose failures by collecting evidence and isolating the underlying fault.
• Use supplier/manufacturer tools to monitor health, review error codes, and support fault isolation.
• Troubleshoot software/configuration/communication/hardware-interface issues and distinguish software faults from hardware issues.
• Collaborate with software/hardware engineers to investigate complex issues and document diagnostic findings.
• Perform preventive and corrective maintenance on robotic systems and hardware components.
• Read and interpret wiring diagrams and schematics; document issues and repairs.
• Maintain spare parts inventory and coordinate parts ordering with suppliers.

Skills

Robotics experience

Linux troubleshooting

Problem solving

Documentation

Communication skills

Team collaboration

Tools

Diagnostics tools

Job description

As a Robotics Maintenance Technician, you will help maximize the availability, reliability, and performance of robotic systems and associated equipment. This role combines hands-on mechanical, electrical, and mechatronics maintenance with software-level troubleshooting and system diagnostics.

Beyond routine preventive maintenance and standard troubleshooting procedures, you will investigate complex robot failures that require deeper analysis of Linux-based systems, software applications, system logs, and hardware interfaces. You will work closely with software and hardware engineers to understand system behavior, isolate root causes, and restore robots to operation as quickly and safely as possible.

The ideal candidate is comfortable working with both physical robotic systems and software tools, can methodically troubleshoot unfamiliar technical problems, and enjoys investigating issues that cannot be resolved through standard procedures. System-specific training will be provided by engineering to help you develop a deep understanding of the robotic platform.

Key Responsibilities

Software, Linux & System Diagnostics

• Develop a strong understanding of robotic system architecture, including the relationships between software, operating systems, controllers, sensors, actuators, and other hardware components.
• Use Linux command-line tools to investigate system health, inspect logs, monitor processes and system resources, and troubleshoot service or application failures.
• Diagnose robot failures that cannot be resolved through standard operating procedures by collecting evidence, analyzing system behavior, and systematically isolating the underlying fault.
• Use software tools provided by robot suppliers and manufacturers to monitor system health, review error codes, inspect diagnostics, and support fault isolation.
• Troubleshoot software, configuration, communication, and hardware-interface issues; distinguish software-related faults from physical component failures.
• Collaborate with software and hardware engineers to investigate complex issues, provide detailed diagnostic findings, and elevate problems requiring software changes or engineering intervention.

Robotic Hardware Maintenance & Repair

• Read and interpret mechanical drawings, electrical schematics, wiring diagrams, and technical documentation.
• Troubleshoot robotic and mechatronic systems, including mechanical assemblies, electrical systems, motion control, power systems, sensors, and actuators.
• Perform preventive and corrective maintenance, hardware modifications, component replacement, installation, and integration of robotic equipment.
• Execute approved hardware repairs after identifying the underlying failure and verify proper system operation before returning equipment to service.
• Safely use hand tools, power tools, and appropriate diagnostic equipment to maintain and repair robotic systems.
• Assist with building, modifying, and maintaining test fixtures, obstacles, and structures used for robotic testing and development.
• Perform routine equipment inspections, preventive maintenance, and operational monitoring to maximize uptime.
• Document troubleshooting steps, diagnostic evidence, identified root causes, repairs, and post-repair validation results.
• Develop and improve troubleshooting guides, maintenance procedures, and standard operating procedures based on lessons learned from actual failures.
• Identify recurring failure patterns and recommend corrective or preventive actions to improve system reliability.
• Maintain spare parts inventory, coordinate parts ordering, and work with suppliers on technical diagnostics and repairs.
• Collaborate with operations, maintenance, and engineering teams to prioritize incidents and minimize operational downtime.

Qualifications

Required Qualifications

• 2-3+ years of experience in robotics, automation, mechatronics, equipment maintenance, field service, or a related technical environment.
• Hands-on experience troubleshooting, maintaining, repairing, or modifying electromechanical systems.
• Practical experience using Linux systems, including command-line navigation, basic shell commands, log inspection, process monitoring, and troubleshooting system or application issues.
• Demonstrated ability to investigate technical problems systematically, interpret diagnostic information, and identify root causes beyond following predefined procedures.
• Ability to work with software-based diagnostic tools and interpret system status, error codes, logs, and equipment telemetry.
• Ability to read and interpret mechanical and electrical diagrams and technical documentation.
• Strong mechanical aptitude and willingness to perform hands-on repairs involving robotic, electrical, and mechanical components.
• Strong analytical, problem-solving, documentation, and communication skills.
• Ability to work independently while collaborating effectively with engineers, technicians, suppliers, and operations teams.