Maintenance Technician

Valid8 Financial, Inc.; Orlando (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Villatel Resort Orlando is seeking a Maintenance Technician to keep guest accommodations and facilities in pristine condition at our Orlando resort.

The role requires hands-on expertise across plumbing, electrical, HVAC, carpentry, painting, and general maintenance, with a focus on guest satisfaction and timely issue resolution. You will perform inspections, respond to emergencies, and maintain thorough documentation of all maintenance activities.

Qualifications

• Technical expertise across multiple trades (plumbing, electrical, HVAC, carpentry, painting).
• Ability to adapt to changing priorities in a fast-paced hospitality environment.
• Strong interpersonal skills with guests and team members.
• Excellent troubleshooting and issue-resolution abilities.
• Meticulous attention to safety protocols and maintenance quality.
• Physical stamina for lifting, bending, and standing for long periods.
• Certifications, licenses, or qualifications in relevant trades may be preferred or required.
• Endurance for outdoor tasks and varying weather conditions.

Responsibilities

• Perform routine maintenance tasks, repairs, and inspections to ensure safety and aesthetics of guest accommodations and facilities.
• Demonstrate proficiency in plumbing, electrical, HVAC, carpentry, painting, and general maintenance to address issues.
• Interact with guests in a courteous, professional manner while addressing maintenance requests.
• Respond promptly to emergency maintenance situations to minimize disruption and mitigate damage.
• Maintain clear communication with guests, colleagues, and management about maintenance activities and impact on experiences.
• Document maintenance activities, work orders, inspections, and equipment inventory for reporting.

Skills

Technical Expertise

Flexibility

Customer Service Skills

Problem-Solving Abilities

Attention to Detail

Physical Stamina

Certifications

Physical Endurance

Job description

Villatel Resort Orlando seeks a Maintenance Technician to work at our Orlando Resort. You will play a vital role in ensuring the upkeep, maintenance, and functionality of our guest accommodations and facilities. Your expertise in various trades, coupled with your flexibility and strong communication skills, will be essential as you interact with guests and deliver exceptional maintenance services.

JOB RESPONSIBILITIES

• Maintenance Duties : Perform routine maintenance tasks, repairs, and inspections to ensure the safety, functionality, and aesthetic appeal of guest accommodations, common areas, and facilities.
• Multi-Trade Expertise : Demonstrate proficiency in various trades, including plumbing, electrical, HVAC, carpentry, painting, and general maintenance, to address a wide range of maintenance issues effectively.
• Guest Interaction : Interact with guests in a courteous, professional manner while addressing maintenance requests, troubleshooting issues, and providing timely and efficient solutions to ensure guest satisfaction.
• Emergency Response : Respond promptly to emergency maintenance situations, such as plumbing leaks, electrical outages, or HVAC malfunctions, to minimize disruption to guests and mitigate potential damage to property.
• Preventive Maintenance : Implement preventive maintenance programs to proactively identify and address maintenance issues before they escal
• Communication : Maintain clear and open communication with guests, colleagues, and management regarding maintenance activities, progress, and any potential impact on guest experiences.
• Safety Compliance : Adhere to safety protocols, regulations, and industry standards to maintain a safe working environment for yourself, colleagues, guests, and visitors.
• Documentation : Maintain accurate records of maintenance activities, including work orders, repairs, inspections, and equipment inventory, for documentation, tracking, and reporting purposes.

QUALIFICATIONS

• Technical Expertise : Extensive experience and proficiency in multiple trades, including plumbing, electrical, HVAC, carpentry, painting, and general maintenance, preferably in a hospitality or property management setting.
• Flexibility : Ability to adapt to changing priorities, work schedules, and guest demands in a dynamic and fast-paced hospitality environment.
• Customer Service Skills : Strong interpersonal skills and the ability to communicate effectively with guests, colleagues, and management, demonstrating professionalism, empathy, and a customer-centric approach.
• Problem-Solving Abilities : Excellent troubleshooting skills and the ability to diagnose and resolve maintenance issues efficiently and effectively.
• Attention to Detail : Meticulous attention to detail to ensure the quality and thoroughness of maintenance work, as well as compliance with safety protocols and industry standards.
• Physical Stamina : Ability to perform physical tasks, including lifting, bending, kneeling, and standing for extended periods, as required to complete maintenance duties.
• Certifications : Possession of relevant certifications, licenses, or qualifications in trades such as plumbing, electrical work, HVAC maintenance, or carpentry may be preferred or required.
• Physical Endurance : Stamina and physical endurance to perform tasks that require sustained effort or repetitive motions over extended periods. This may include tasks such as painting, sanding, or scrubbing surfaces for maintenance or renovation projects. This also involves the capability to work outdoors in the heat.

Villatel is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any legally protected status.