Maintenance Technician

KMG Hotels; Olathe (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel brand in Olathe is seeking a dedicated Maintenance Person. In this role, you will ensure effective maintenance operations while contributing to guest satisfaction and operational efficiency. Responsibilities include overseeing preventative maintenance, responding to service requests, and training staff on equipment upkeep. Ideal candidates will possess a high school diploma and effective problem-solving abilities.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license for the applicable state required.

Responsibilities

• Ensure proper operation, maintenance, service, and repair of all equipment.
• Oversee and participate in the Preventative Maintenance program.
• Handle guestroom maintenance requests promptly.

Skills

Communication

Problem Solving

Teamwork

Education

High School diploma or equivalent

Job description

The Courtyard by Marriott Olathe, Kansas offers guests a welcoming environment with many complimentary amenities, backed by the Marriott name. Working with us, you'll ensure our hotels and amenities are fully functional and presentable.

The Maintenance Person will be directed and supervised by the Hotel Management Team. The primary responsibilities include routine maintenance tasks and completing assignments, with other duties assigned as needed for business needs and career development. The Maintenance Person is responsible for ensuring the proper operation, maintenance, service, and repair of all equipment, supporting Marriott's goals of guest satisfaction, cost control, and profitability. They will oversee and participate in the Preventative Maintenance program, ensuring all rooms and public spaces meet hospitality standards.

QUALIFICATION STANDARDS:
Education & Experience:

• High School diploma or equivalent required.
• Valid driver's license for the applicable state required.

Physical requirements:

• Long hours may be required.
• Heavy work involving exerting up to 50 pounds of force frequently, and/or up to 20 pounds constantly to lift, carry, push, pull, or move objects.
• Ability to stand during entire shift.

Mental requirements:

• Ability to convey information and ideas clearly.
• Ability to evaluate and select among alternative actions quickly and accurately.
• Work well under stress and high-pressure situations.
• Maintain composure and objectivity under pressure.
• Handle problems effectively, including anticipating, preventing, identifying, and solving issues.
• Ability to assimilate complex information from various sources and adapt as needed.
• Effective listening, understanding, clarifying, and resolving concerns of coworkers and guests.
• Work with and understand financial information and basic arithmetic.

DUTIES & FUNCTIONS:

• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Maintain regular attendance in line with Hospitality standards, as per hotel scheduling needs.
• Maintain high standards of personal appearance and grooming, including proper uniform and name tag.
• Comply with Marriott Hospitality standards and regulations to ensure safe and efficient operations.
• Focus on contributing to guest service scores through the Engineering Department.
• Assist in training all departments, especially Housekeeping, Front Desk, and Kitchen, on basic upkeep of their areas and equipment.
• Coordinate inspections of fire safety systems with the General Manager to ensure safety standards.
• Implement and manage the Preventative Maintenance program per Marriott standards.
• Handle guestroom maintenance requests promptly.
• Maintain files of operational manuals and warranty agreements for equipment.
• Respond immediately to alarms, determine their cause, assess emergency status, and report findings.
• Maintain professional relationships and open communication with managers and staff.
• Ensure pool compliance with health codes.
• Use proper radio etiquette when communicating with staff.
• Conduct daily property tours to check for debris, trash, lighting, and irrigation issues.
• Perform any additional duties as assigned by Supervisors and Managers.