Job Description
Responsible for the preventative maintenance, day-to-day maintenance, and upkeep of the property, grounds, common areas, pool, and all related equipment, etc.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Work directly with the General Manager to identify and accomplish all technical and/or skilled projects within the hotel including but not limited to the following:
- Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
- Perform quality assurance (QA) requirements for department.
- Perform, administer, and document preventive maintenance programs.
- Respond to emergency situations on short notice.
- Maintain and manage a work order system for the hotel as well as complete work orders on a timely basis and file workorders.
- Responsible for safety and security of flammable and other maintenance items.
- Responsible for cleanliness of parking lot, grounds, picking up and maintaining interior and exterior property, including all trash and cigarette butts.
- Paints and makes minor repairs.
- Monitors parking lot lights and exterior signs.
- Responsible for upkeep of pool, and equipment.
- Perform HVAC spring and winter inspections.
- Assist in HVAC unit repair projects.
- Guest room repair issues (caulking, tile repair, painting, plumbing, etc.)With GM/AGM, implement and manage hotel key control.
- Repair carpet and tile floor.
- Minor roof repairs, painting projects, and exterior projects.
- Pool/spa repairs.
- With GM, identify skills needed for different projects and train technical people at property.
- Maintain proper records utilizing the computer system. Proper administration of key control.
- Maintain security for guests and property by keeping room doors locked at all times.
- Remain highly visible and be readily available for guests at all times.
- Take initiative to offer assistance or answer questions throughout the hotel.
- Willingness and ability to train new associates.
- Complete maintenance work orders and deliver to the supervisor in a timely manner.
- Thoroughly understand and implement the Brand service culture.
- Perform all shift checklist responsibilities.
- run general hotel-related errands.
- Perform other duties as required.
Company Description
Hotel has 46 units
Hotel has 46 units