Maintenance Technician

Gardens of Babylon LLC; Nashville (TN); On-site; USD 28,000 - 39,000; Full time

Job summary

Gardens of Babylon LLC is seeking a dedicated Maintenance Technician for on-site duties at a large residential community. You will inspect, repair, and maintain grounds, assist irrigation teams, and ensure safety and cleanliness of common areas.

The role emphasizes customer service, record-keeping, and adherence to safety standards, with overtime potential based on business needs.

Qualifications

• Basic hand and power tool skills for light repairs and installations.
• Basic irrigation knowledge (Irrigation Level I or equivalent).
• Small equipment operation experience preferred.
• Basic computer and mobile device skills to complete timesheets, work orders, and photo documentation.
• Strong communication and customer service skills; bilingual (English/Spanish) preferred.

Responsibilities

• Inspect common areas daily for damage, litter, safety hazards, and items out of place.
• Report broken infrastructure the same day, including gates, signage, lighting, and irrigation leaks, with photos.
• Communicate property issues and service opportunities to the Maintenance Production Manager or Customer Service Manager.
• Install house signs and mailboxes as requested by the customer.
• Perform minor repairs and adjustments to site fixtures within scope, and flag larger repairs for a quote.
• Keep entrances and high-visibility areas clean between crew visits.
• Support weekly maintenance crews, fine gardeners, and seasonal crews as directed.
• Maintain compliance with OSHA, DOT, and company safety standards.

Skills

Hands and power tools

Irrigation knowledge

Small equipment operation

Computer/mobile device use

Communication & customer service

Bilingual (English/Spanish)

Driver's license

Tools

Hand/Power tools set

Job description

The Maintenance Technician is a dedicated on-site team member assigned to a large residential community or commercial property, providing year-round care between scheduled crew visits. This position performs detail work, light repairs, small installations, and property inspections, and serves as the first line of observation for damage, safety hazards, and service needs. The Maintenance Technician is expected to provide excellent customer service, maintain accurate records, operate equipment safely, and comply with all company policies, site rules, and applicable regulations.

All duties will be performed based on professional training and experience under the direction of the Maintenance Production Manager. This position may require overtime based on business needs. Employees in this role are eligible for overtime pay for all hours worked over 40 in a workweek.

Essential Functions

• Inspect common areas daily for damage, litter, safety hazards, and items out of place.
• Report broken infrastructure the same day, including gates, signage, lighting, and irrigation leaks, with photos.
• Communicate property issues and service opportunities to the Maintenance Production Manager or Customer Service Manager.
• Install house signs and mailboxes as requested by the customer.
• Perform minor repairs and adjustments to site fixtures within scope, and flag larger repairs for a quote.
• Pick up litter and debris and keep entrances and high-visibility areas clean between crew visits.
• Pull weeds and suckers in beds and tree rings, with priority on entrance beds and seasonal color areas.
• Support weekly maintenance crews, fine gardeners, and seasonal crews (pruning, mulching, annuals, leaf mulching) as directed.
• Keep the property presentable during winter and off-season visits.
• Check for storm damage, downed limbs, and drainage issues after weather events.
• Identify and report running water, broken heads, and wet areas; know the location of backflows and shutoffs.
• Assist irrigation technicians with startups, seasonal adjustments, and winterizations as directed.
• Communicate professionally with residents and customers, and refer scope questions or requests to the Customer Service Manager.
• Follow all customer site rules, including posted speed limits, complete stops, and designated parking areas.
• Complete daily mobile timesheets and material entries in BOSS accurately and on time.
• Take after-photos of completed work for quality control and customer reporting.
• Operate, clean, and maintain assigned tools and equipment, and perform routine preventative maintenance.
• Maintain assigned company vehicle, trailer, and work area in a clean and organized condition.
• Maintain compliance with all applicable OSHA, DOT, and company safety standards.
• Wear required personal protective equipment (PPE) and company uniform at all times.
• Participate in required safety meetings, inspections, and company training.
• Immediately report workplace injuries, vehicle accidents, equipment damage, customer concerns, or unsafe working conditions.
• Perform other duties as assigned.

Minimum Requirements

• Valid Driver’s License.
• Must be insurable under the Company’s automobile insurance policy.
• Minimum of one (1) year of experience in landscape maintenance, grounds keeping, or a related field preferred.
• Basic hand and power tool skills for light repairs and small installations.
• Basic irrigation knowledge preferred (Irrigation Level I or equivalent).
• Small equipment operation experience preferred.
• Basic computer and mobile device skills to complete timesheets, work orders, and photo documentation.
• Strong communication and customer service skills; bilingual (English/Spanish) preferred.
• Ability to work independently on a large property with minimal daily supervision, and as part of a team.

Physical Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

The employee must regularly:

• Lift, carry, push, and pull up to 50 pounds independently and occasionally up to 80 pounds with assistance or mechanical equipment.
• Bend, kneel, squat, climb, twist, and reach throughout the workday.
• Stand and walk for extended periods.
• Safely operate hand tools, power tools, small equipment, and company vehicles.
• Work outdoors in varying weather conditions, including heat, cold, rain, humidity, and other seasonal conditions.

Environmental Requirements

• Ability to work in various weather conditions, including rain, heat, cold, snow, high humidity, and direct sunlight.
• Frequent exposure to dust, pollen, insects, and other outdoor environmental conditions while utilizing required personal protective equipment.
• Exposure to noise generated by commercial landscape equipment.
• Ability to safely work on uneven terrain, slopes, and around landscaping equipment and vehicle traffic.

What We’re Looking For

• The ideal candidate is organized, dependable, positive, and detail-oriented. They take pride in their work, communicate professionally, can work independently on a large property, and remain focused on quality, safety, and customer satisfaction.