Maintenance Technician

Tailwind Group, Inc.; Lubbock (TX); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Vacation & Holidays

401(k) with company match

On-the-job training

Job summary

Tailwind Group, Inc. is hiring a Maintenance Technician to maintain and enhance the value of an off-campus student housing property. You will focus on preventative upkeep, capital improvements, and repairs while delivering excellent resident service.

The role is full-time with a standard Monday–Friday schedule and occasional evenings or weekends based on business needs. Compensation ranges from $19.00 to $22.00 per hour with bonus potential.

Qualifications

• Experience in building maintenance or residential property upkeep.
• Strong customer service and communication skills.
• Ability to lift up to 50 lbs and work in varying weather conditions.

Responsibilities

• Monitor sites and upkeep for curb appeal and cleanliness.
• Review and manage work orders to ensure completion.
• Demonstrate excellent customer service with residents and vendors.
• Solicit bids, negotiate contracts, and oversee contractors for quality work.
• Respond to after-hours emergencies and maintain maintenance programs.

Skills

Customer service

Team player

Administrative skills

Physical endurance

Safety awareness

Tools

Entrata software

Job description

Description

Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team!

The Position: The Maintenance Technician is primarily responsible for maintaining and enhancing the value of a well-run property with emphasis on preventative upkeep, capital improvement, and maintenance repair. A successful Maintenance Technician will provide excellent customer service to our residents, take pride in the property, and understand that this role is critical to the reputation of the property.

This is a full-time position working a standard schedule, Monday - Friday from 8:30am to 5:00pm. Nights or weekends may be required from time to time dependent on business needs.

The compensation range for this position is $19.00 - $22.00 per hour plus bonus potential. This range is determined by current market data based on the position requirements and complexities. Final offers of employment will be based on multiple factors including candidate education, skills, experience, and location.

Benefits & Perks

We strive to provide our employees with the most competitive benefits package in the industry. A few of those benefits and perks include:

• Medical, Dental, & Vision Insurance for employees and their families
• Vacation and Sick Time + 12 Paid Holidays
• 401(k) with company matching
• On-the-job training and career development
• Paid Parental Leave

Responsibilities & Duties

• Monitor residential sites, building locations, clubhouse, amenities, and other common areas for superior curb appeal, general cleanliness, and organization.
• Review, assign and follow-up on open work orders to ensure the work order is completed and accepted within company guidelines.
• Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
• Solicit bids, negotiate contracts, and observe work performed by independent contractors to ensure quality product and service.
• Respond to after-hour emergency issues.
• Monitor maintenance trends and develop a preventative maintenance program to help minimize cost to owner.
• Assist with organizing and maintaining inventory of company vehicles, machinery, and tools.
• Assist with annual unit turnover and help execute move-in/move-out procedures.

Requirements

• One or more years of experience in building maintenance – student housing experience is a plus.
• Experience with HVAC and appliance repair.
• A valid driver's license is required for this position.

Knowledge, Skills, & Abilities

• Working knowledge of pool service and maintenance is required. Open to becoming a Certified Pool Operator.
• Demonstrate a high level of integrity and professionalism.
• Possess strong administrative, organization and communication skills.
• Self-motivated and excels at working in a team environment.
• Ability to lift up to 50 lbs.
• Ability to stand and bend for up to 8 hours (with breaks) in hot, cold, and wet environments.
• Ability to work independently.
• Experience with Entrata software is preferred.
• Ability to fulfill rotating on-call duties as needed.

To learn more about our core values, mission, and vision, check out: http://thetailwindgroup.com/.

A complete list of responsibilities and duties can be provided during the interview process.

This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer.

Notice to Third Party Agencies: We are not accepting resumes from recruiters or employment agencies for this position.