Maintenance Technician

Grand Geneva Resort & Spa; Lake Geneva (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

An extraordinary career opportunity awaits at a prestigious AAA Four Diamond resort in Lake Geneva. As an Engineer I, you will play a vital role in maintaining optimal hotel operations by addressing maintenance requests and performing preventative maintenance. This role offers a chance to work in a vibrant, all-seasons destination, recognized for its exceptional guest experience. Join a team dedicated to delivering unparalleled service, where your contributions will help shape a brighter future in a collaborative environment. If you have a passion for hospitality and technical skills, this opportunity is perfect for you.

Benefits

Free meals every shift

Discounted Gym Membership

Room discounts at Marcus Hotels & Resorts

Discounts at restaurants and cafes

Free parking

Two for one movie theater coupons

Early wage access

Paid time off

Flexible scheduling

Medical, dental, and vision insurance

Qualifications

• 1-2 years' hands-on experience in maintenance (plumbing, electrical, carpentry).
• Proficiency in using hand and power tools.

Responsibilities

• Perform preventative maintenance on furniture, fixtures, and equipment.
• Troubleshoot and repair HVAC, electrical, and plumbing systems.

Skills

Problem-solving

Technical skills

Communication skills

Organizational skills

Time management

Education

High school diploma or trade school degree

Tools

Hand tools

Power tools

Job description

Description

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As an Engineer I at Grand Geneva, you will maintain optimal hotel operations by promptly addressing guest and associate maintenance requests, performing preventative maintenance, and ensuring all building systems and equipment function efficiently.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.

What will you be doing?

• Foster excellent guest/associate rapport by promptly addressing requests.
• Perform daily shift reports including documenting all calls in the Engineer's log, monitoring and closing out calls.
• Adhere to all OSHA standards and procedures.
• Perform preventative maintenance on all furniture, fixtures and equipment throughout the interior and exterior of the hotel and in guest rooms.
• Assist in cost control: Heat, Power, Light, Sewer and Water and provide recommendations for improved methods and procedures.
• Troubleshoot, repair and or maintain the following:
  • All building and FF&E
  • HVAC; Heating, Ventilation, Air conditioning, and Refrigeration equipment
  • Electrical systems
  • Mechanical equipment, i.e. motors, starters, pumps, fans, generators and chillers
  • Plumbing and drains
  • Pneumatic and electronic systems and controls
• Perform other duties and complete special projects as assigned.

What do you bring to the role?

• High school diploma or trade school degree, plus 1-2 years' hands-on experience in maintenance (plumbing, electrical, carpentry, etc.).
• Strong technical skills, including proficiency in using hand and power tools.
• Excellent problem-solving abilities and the capacity to work independently or as part of a team.
• Exceptional communication and interpersonal skills to interact effectively with guests and colleagues.
• Physical stamina for demanding tasks, including lifting up to 50 lbs and working in various weather conditions.
• Strong organizational and time management skills to handle multiple tasks efficiently and see all projects through.
• Demonstrated ability to follow safety protocols and procedures.
• Flexibility to work various shifts, including nights, weekends, and holidays.

What's in it for you?

• A free, well-balanced meal every shift
• Discounted Gym Membership
• Room discounts at Marcus Hotels & Resorts
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• "Two for one" movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Early wage access
• Paid time off
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.