Maintenance Technician

Crystal Creek Hospitality; Jackson (WY); On-site; USD 42,000 - 68,000; Full time

Job summary

Crystal Creek Hospitality is seeking a detailed and hands-on Maintenance Engineer to perform a wide range of repairs across hotel facilities. You will work under the Chief Engineer, ensuring the reliability of HVAC, plumbing, electrical, refrigeration, and related systems while coordinating with other departments.

The role requires at least one year in building maintenance, strong problem-solving skills, and the ability to work flexible shifts.

Qualifications

• Minimum of one-year experience in building maintenance.
• Experience with diagnosing problems with general repairs, carpentry, HVAC, plumbing, painting, refrigeration, electrical, video, and commercial kitchen systems.
• Certification and/or working knowledge in HVAC, refrigeration, pool operator, or electrical.
• Capable of utilizing all tools and diagnostic procedures.
• Strong interpersonal and communication skills; able to interface with guests and staff.
• Flexibility to work all shifts and overtime when needed.
• Ability to listen, empathize, and resolve potential problems effectively.

Responsibilities

• Complete general repairs across carpentry, HVAC, plumbing, painting, refrigeration, electrical, video, and kitchen systems as assigned.
• Adhere to daily work schedules to ensure adequate coverage.
• Perform work based on facility priorities and your capabilities.
• Attend shift meetings to communicate schedules and issues.
• Complete cross-training in facility areas as assigned.
• Ensure compliance with company policies and procedures.
• Complete preventative maintenance on all equipment as assigned.
• Communicate repair status with team and departments.
• Prioritize safety for employees, guests, and vendors.
• Attend safety meetings and support the Safety Committee.
• Assist with purchasing and inventory of department items.
• Diagnose and repair problems as needed.
• Support housekeeping with the Perfect Room Program and deep-clean projects.
• Work as part of a maintenance team to manage property assets.
• Help maintain labor and supply costs within budget.

Skills

Building maintenance

General repairs & diagnostics

Interpersonal skills

Flexibility to work all shifts

Safety awareness

Tools

HVAC systems

Refrigeration systems

Electrical systems

Plumbing systems

Carpentry basics

Video systems

Job description

ABOUT US

Crystal Creek Hospitality is a collection of independently spirited and branded hotels focused on remarkable hospitality™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire. No heroes, no egos–just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors.

OUR VALUES

• We Engage and We Listen
• We Care and We Own
• We Provide and We Ensure
• We Appreciate and We have Fun

JOB OVERVIEW

To perform maintenance and repairs on all aspects of the Hotel and premises, except for systems maintained by the IT department.

REPORTS TO

Chief Engineer

DIRECT REPORTS

N/A

KEY RELATIONSHIPS

Internal: Managers and hourly staff

External: Hotel vendors and suppliers

ESSENTIAL JOB FUNCTIONS

• Complete general repairs, carpentry, HVAC, plumbing, painting, refrigeration, electrical, video, and commercial kitchen systems as assigned.
• Adhere to daily work schedules for each engineer to insure adequate coverage.
• Perform assigned work based on the priorities of the facility according to ability.
• Complete train in all areas of each facility and on basic problem solving as assigned.
• Attend daily, weekly and/or monthly shift meetings with crew to communicate work schedules and hotel issues as necessary.
• Complete cross training as assigned.
• Ensure compliance with all applicable policies and procedures.
• Complete preventative maintenance on all equipment as assigned.
• Communicate effectively with team members and supervisors as well as with each department the status of repairs for their area.
• Make safety your number one priority for employees, guest and vendors.
• Attend departmental safety meetings at least once per month and after a major safety incident.
• Support the Safety Committee through participation and follow up on reported safety issues.
• Purchase items for the department as assigned.
• Assist in maintaining an inventory of spare parts.
• Diagnose and repair problems as needed.
• Complete tasks for the Perfect Room Program, working in conjunction with Housekeeping.
• Support the Housekeeping Manager with the Deep Clean Projects.
• Working as a team with maintenance personnel to handle the physical assets of the property.
• Assist with maintaining labor and supplies cost within budget.
• Follow all company policies laid out in the employee handbook.
• Be on call as assigned.
• Help create a working environment that is safe, challenging and positive.

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands & work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to handle, feel, or finger; reach with hands and arms; talk or hear; and taste or smell. The employee frequently is required to walk and climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

STANDARD SPECIFICATIONS

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job‑related duties assigned by their direct report.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Requirements

ESSENTIAL QUALIFICATIONS

• Minimum of one-year experience in building maintenance.
• Experience with diagnosing problems with general repairs, carpentry, HVAC, plumbing, painting, refrigeration, electrical, video, and commercial kitchen systems.
• Certification and/or working knowledge in one or more of the following: HVAC, refrigeration, pool operator, or electrical.
• Capable of utilizing all tools and diagnostic procedures.
• Must possess very good interpersonal and communication skills; will be interfacing with a high percentage of guests as well as other staff members.
• Must be flexible to work all shifts, may be required to work overtime on occasion when the department is short of personal due to illness or vacation, etc.
• The ability to listen, empathize, be helpful in all situations and make sound decisions toward the resolution of a potential problem. Must also possess strong human relations skills.