Maintenance Technician

Elmington; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Bedrock Property Management is seeking a Maintenance Technician to support property upkeep and respond to service requests with urgency. The role requires a strong background in plumbing, general carpentry, and appliance repairs, ensuring residents and owners receive reliable, courteous service.

Key responsibilities include maintaining the property's physical condition, using hand and power tools for upkeep, and handling tasks across common areas, parking lots, and exteriors.

Qualifications

• Exceptional communication with residents, colleagues, and leadership
• Excellent organizational skills to manage multiple priorities and deadlines
• Commitment to exemplary customer service and resident experience
• Ability to maintain property cleanliness and address issues across all common areas
• Capability to assist Groundskeeper and handle landscaping-related service requests
• Willingness to respond to issues outside normal hours when required

Responsibilities

• Provide exemplary customer service to residents and proactively solve issues
• Maintain physical condition of the property and respond to service requests
• Utilize hand and power tools for upkeep
• Clear debris from the property and assist with other tasks as needed
• Respond to issues outside normal work schedule when required
• Provide professional and timely responses to all work orders

Skills

Communication

Organization

Customer Service

Multi-tasking

Teamwork

Problem Solving

Education

EPA Section 608 Certification (HVAC)

HVAC Certification

OSHA 10 or OSHA 30 Certification

Plumbing or Electrical Licenses

CPO (Certified Pool Operator)

Job description

At Bedrock Property Management, we do things a little differently. We're not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn't have to be boring. Most property management companies refer to the team that keeps things running smoothly as "maintenance", but we are NOT most property management companies. Bedrock focuses on providing the best service to our residents and our owners!

Bedrock Property Management Purpose and Core Values:

The relentless focus on genuine care and standards of excellence for our residents, guests, and clients is our highest mission. Our common purpose is to make a meaningful impact in the lives of others through selfless service.

Our Core Values:

Win As One:

We treat everyone with respect, kindness, and empathy. Harnessing cross-functional collaboration, we elevate success, understanding the principle ‘good for the hive, good for the bee.’

By Any Means:

No matter the ask, we find a way and take total ownership to make it happen. We Forget The Ordinary, by making the impossible ideas possible, consistently going above and beyond, without compromising integrity.

Continual Growth:

We seize every opportunity to grow and develop as individuals, employees, and as a company.

Be Clear, Be Kind:

We believe in the kindness of clarity, courageously embracing hard conversations to advance together with shared understanding and transparency.

POSITION SUMMARY:

As the Maintenance Technician, you will be a key team player in the upkeep of the property by responding to service requests and completing repairs promptly while possessing a strong background in plumbing, general carpentry, and appliance repairs.

KNOWLEDGE/SKILLS/ABILITIES:

• Exceptional verbal and written communication skills to liaise effectively with team members, leadership, and residents.
• Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently.
• A passion for chasing excellence and providing exemplary customer service.
• Maintain cleanliness of property by maintaining and repairing issues across parking lot, buildings, and all common areas.
• Clean out vacated apartments.
• Assist the Groundskeeper with service requests as needed.
• Address issues with landscaping and snow/ice removal.
• Communicate effectively with residents and coworkers even in difficult situations.
• Operating computers and other technological devices to access email, and company-utilized software.
• Meet task deadlines as assigned.

ESSENTIAL JOB FUNCTIONS:

• Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all.
• Maintains the physical condition of the property.
• Utilizes hand tools and power tools to participate in upkeep.
• Picks up debris and removes other objects from the property.
• Responds to issues outside of normal work schedule when required.
• Professional and timely responses to all work orders.
• Follows all company policies and procedures.
• Performs all other duties as assigned.

SPECIFIC EDUCATION OR EXPERIENCE:

• Required:
  • Candidates must hold at least one of the following certifications. If not currently certified, the selected candidate must obtain the required certification within 60 days of employment.
  • EPA Section 608 Certification (HVAC): Required for technicians handling refrigerants in HVAC systems. Ensures compliance with federal environmental regulations.
  • HVAC Certification: May include certifications such as HVAC Excellence or equivalent that validate HVAC-specific technical skills.
• Preferred:
  • OSHA 10 or OSHA 30 Certification: Demonstrates general workplace safety knowledge, particularly valuable in construction and technical environments.
  • CPO (Certified Pool Operator): Beneficial for roles involving pool and spa maintenance; includes training in water quality, safety, and mechanical systems.
  • Plumbing or Electrical Licenses: Depending on state requirements, licenses or certifications in plumbing or electrical work are advantageous and support a broader range of maintenance capabilities.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently sit, stand and walk.
• Regularly required to talk or hear.
• Frequently required to use hands or fingers to handle or feel objects, tools or controls.
• Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
• Occasionally lift and/or move up to 75 pounds.
• Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus.
• The noise level in the work environment is usually moderate to high.
• Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is required.

TRAVEL REQUIREMENTS:

• Travel up to 10% of the time.

The Bedrock Experience

We're creating a different kind of company at Bedrock. We promise we will never be ordinary, which we hope you can see by this job description. At Bedrock you will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways and do your best work. If you believe in yourself, enjoy a challenge, and appreciate working with exceptional people, then Bedrock could very well be the last company you ever work for.

Bedrock Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.