Maintenance Technician

Atria Senior Living, Inc.; Falmouth (MA); On-site; USD 28,000 - 41,000; Full time

Job summary

Atria Senior Living, Inc. seeks a Maintenance Technician to diagnose and repair systems across HVAC, electrical, plumbing, and more. The role involves completing service requests, ensuring safety, and preparing vacant units for rent, while upholding company policies and resident satisfaction.

The position requires basic arithmetic, use of maintenance tools, driving responsibilities if needed, and a valid driver's license to support on-site tasks and contractor supervision as required.

Qualifications

• High School diploma or GED preferred.
• 1 year experience in property management maintenance performing the duties of a Maintenance Technician.
• Able to perform basic arithmetic skills for calculations and analysis.
• Able to operate general office equipment (PC, phone, copier, etc.).
• Able to frequently use general maintenance tools and equipment.
• Able to handle and use chemicals and cleaning supplies.
• Position requires driving responsibilities (may use company or personal vehicle).
• Must possess a valid driver’s license.
• Must meet Atria motor vehicle policy standards.

Responsibilities

• Diagnose and repair issues in HVAC, electrical, plumbing, major appliances, carpentry, and more.
• Complete service requests and repairs safely and promptly.
• Perform turn-key work to ready vacant apartments for rent.
• Maintain customer service standards and respond to resident requests to resolve problems.
• Follow Atria Policies and promote safe work practices on-site.
• Ensure compliance with federal, state, and local laws including Fair Housing and building codes.
• Assist with prioritizing service requests and maintenance tasks.
• Possibly drive between community destinations as required.
• May supervise other associates or outside contractors.
• Perform other duties as assigned.

Skills

Math & measurement

Customer service

Safety awareness

Communication

Education

High School diploma or GED

Tools

General maintenance tools

Ladders

Painting equipment

Pool chemicals

Safety equipment

Job description

Responsibilities

• Diagnose and repair problems in such areas as HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features (pools, spas, etc.) and waste management systems.
• Complete assigned service requests and repairs consistent with company operating and equipment/supply standards and in a safe and timely manner.
• Perform turn-key work as required to ensure vacant apartment homes are rent-ready in a timely manner.
• Maintain customer service standards. Respond to resident requests and work with residents to minimize/resolve problems and complaints. Follow-through to ensure issue is resolved.
• Apply all applicable Atria Policies and Procedures such as, but not limited to, company operating and safety standards. Promote safe work practices among on-site staff.
• Ensure compliance with all federal, state and local laws, specifically Fair Housing regulations, building codes and environmental laws and regulations.
• Assist with organizing and prioritizing service requests and general maintenance tasks.
• May drive company vehicle from community to social and other various destinations (only if required by community).
• May supervise the work of other associates and outside contractors.
• May perform other duties as assigned.

Qualifications

• High School diploma or equivalent (GED) preferred.
• 1 year experience in property management maintenance performing the duties associated with a Maintenance Technician.
• Able to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division in order to do basic calculations and analysis such as estimating, determining averages and percentages, and totals.
• Able to occasionally operate general office equipment such as, but not limited to, personal computer, telephone, photocopying machine, facsimile machine and postage machine.
• Able to frequently use general maintenance tools, supplies and equipment such as, but not limited to, hand tools, pressure washers, blowers, paint equipment, pool chemicals, ice removal equipment, ladders, landscaping equipment, sanders and safety equipment.
• Able to frequently handle and use chemicals and general cleaning supplies.
• Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
• Must possess valid driver’s license.
• Must satisfactorily meet and be in compliance with Atria motor vehicle policy standards.