Maintenance Technician

Atria Senior Living; Falmouth (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

Atria Senior Living is seeking a Maintenance Technician to join our team in Falmouth, Massachusetts. This role involves diagnosing and repairing various systems including HVAC, plumbing, and electrical. The ideal candidate will have a high school diploma, along with 1 year of maintenance experience, and a commitment to delivering excellent customer service.

The position involves performing regular repairs, maintaining compliance with safety standards, and ensuring resident satisfaction. Applicants must possess a valid driver’s license and be compliant with Atria’s motor vehicle policy.

Qualifications

• High School diploma or equivalent (GED) preferred.
• 1 year experience as a Maintenance Technician.
• Experience with basic arithmetic for calculations.

Responsibilities

• Diagnose and repair HVAC, plumbing, and electrical issues.
• Complete service requests and repairs in a timely manner.
• Maintain customer service standards and resolve resident complaints.

Skills

HVAC

Electrical

Plumbing

Carpentry

Customer service

Basic arithmetic

General maintenance tools

Education

High School diploma or equivalent (GED)

Tools

Hand tools

Pressure washers

Paint equipment

Job description

Responsibilities

• Diagnose and repair problems in such areas as HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features (pools, spas, etc.) and waste management systems.
• Complete assigned service requests and repairs consistent with company operating and equipment/supply standards and in a safe and timely manner.
• Perform turn-key work as required to ensure vacant apartment homes are rent-ready in a timely manner.
• Maintain customer service standards. Respond to resident requests and work with residents to minimize/resolve problems and complaints. Follow-through to ensure issue is resolved.
• Apply all applicable Atria Policies and Procedures such as, but not limited to, company operating and safety standards. Promote safe work practices among on-site staff.
• Ensure compliance with all federal, state and local laws, specifically Fair Housing regulations, building codes and environmental laws and regulations.
• Assist with organizing and prioritizing service requests and general maintenance tasks.
• May drive company vehicle from community to social and other various destinations (only if required by community).
• May supervise the work of other associates and outside contractors.
• May perform other duties as assigned.

Qualifications

• High School diploma or equivalent (GED) preferred.
• 1 year experience in property management maintenance performing the duties associated with a Maintenance Technician.
• Able to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division in order to do basic calculations and analysis such as estimating, determining averages and percentages, and totals.
• Able to occasionally operate general office equipment such as, but not limited to, personal computer, telephone, photocopying machine, facsimile machine and postage machine.
• Able to frequently use general maintenance tools, supplies and equipment such as, but not limited to, hand tools, pressure washers, blowers, paint equipment, pool chemicals, ice removal equipment, ladders, landscaping equipment, sanders and safety equipment.
• Able to frequently handle and use chemicals and general cleaning supplies.
• Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
• Must possess valid driver’s license.
• Must satisfactorily meet and be in compliance with Atria motor vehicle policy standards.