Maintenance Technician

Excel Fitness; Durham, Northern (NC, KY); Hybrid; USD 42,000 - 66,000; Full time

Job summary

Excel Fitness operates across multiple club locations, requiring hands-on maintenance of fitness and wellness equipment, AV systems, and facilities. The technician will manage work orders in CMMS, perform preventive maintenance, and coordinate with regional management to keep SLA commitments.

Ideal candidates will have 1–3 years of related experience, a valid driver’s license, and strong basic carpentry, electrical, and plumbing understanding.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or equivalent.
• Must hold a valid state driver’s license, proof of insurance, and an acceptable driving record.
• At least 1-3 years of related work experience.
• Basic understanding of painting, carpentry, flooring, ceiling, low voltage electrical, door hardware, light plumbing, AV equipment.
• Must be a self-starter with effective time management skills and the ability to meet deadlines.
• Ability to diagnose problems and determine appropriate solutions using critical thinking skills.
• Ability to work independently and as part of a team.
• Basic computer skills are needed and knowledge of MS Office Suite (Excel, Word, Outlook) is needed.

Responsibilities

• Use a CMMS to track work orders for club locations and communicate with regional management if SLA is at risk.
• Repair and maintenance of fitness equipment, tanning beds, hydro beds, wellness pods, AV equipment, and related systems.
• Purchase and order machine/equipment parts and project supplies as required.
• Perform preventive maintenance on fitness equipment and related systems.
• Safely use, care for, and maintain all tools, vehicles, and property issued by the company.

Skills

Basic computer skills

MS Office Suite

Time management

Problem diagnosis

Education

High School Diploma or equivalent

Tools

Hand tools

Diagnostic tools

Electrical testing equipment

Power tools

Job description

• Use a computerized maintenance management system (CMMS) to track work orders for all assigned club locations and ensure work is completed within the service level agreement (SLA) window. Communicate with regional management if work is going to fall outside of SLA window.
• Repair and maintenance of Fitness equipment, Tanning Beds, hydro beds, total body enhancement, wellness pods, painting, carpentry, flooring, ceiling, low voltage electrical, door hardware, light plumbing (bathroom toilets and urinals; sinks and vanities; water fountains), AV (Audio Visual) equipment (TV’s, security camera, music system) and other misc. work/projects.
• Purchase and order machine/equipment parts and project supplies as required.
• Perform preventive maintenance on Fitness Equipment, Black Card Spa Equipment, water heaters, power washing, window washing, etc.
• Safely use, care for, and maintain all technology, tools, vehicles, and/or other property issued by the company to perform work.
• Ensure operational upkeep and uphold facilities/maintenance standards when conducting club visits, passing feedback to regional management, as necessary.
• Proactively identify issues and address requests from Assistant, General and Regional Managers.
• Work directly with Facility management and regional leadership to track/triage all work orders in region and elevate ongoing issues as necessary.
• Provide support to the Construction and Operations departments as needed for new club openings, remodels, and equipment upgrades and replacements.
• Assist Regional Management/Facilities with special projects as needed.
• Responsible to meet all obligations of Excel Fitness’ Company Vehicles policy and adhere to all requirements while assigned and operating a company vehicle.
• Conduct routine inspections to ensure assigned maintenance vehicle is maintained per company standards and elevate vehicle issues, as required.
• Maintain a safe and clean work environment, following all OSHA standards and safety procedures.

Tools & Equipment Requirements:

• Must possess and maintain a complete set of personal trade tools necessary to perform the essential functions of the position, including but not limited to hand tools, diagnostic tools, electrical testing equipment, and basic power tools.
• Employee is responsible for maintaining personal tools in safe working condition. Specialty or large equipment required for specific projects will be provided by the Company as needed.

Qualifications:

• Must be at least 18 years of age.
• High School Diploma or equivalent required.
• Must hold a valid state driver’s license, proof of insurance, and an acceptable driving record.
• At least 1-3 years of related work experience required.
• Basic understanding of painting, carpentry, flooring, ceiling, low voltage electrical, door hardware, light plumbing, AV equipment required. And/or basic understanding of repair and maintenance of fitness, hydro-massage, and/or tanning equipment.
• Must be a self-starter with effective time management skills and the ability to meet deadlines.
• Ability to diagnose problems and determine appropriate solutions using critical thinking skills.
• Ability to work independently and as part of a team.
• Basic computer skills are needed and knowledge of MS Office Suite (Excel, Word, Outlook) is needed.

Supervisory Responsibility: This position has no supervisory responsibilities.

Budgetary Responsibility: This position will be issued a corporate credit card and will be authorized to spend up to $250 to purchase machine/equipment parts and project supplies as needed without manager approval. All purchases over $250 must be approved by the Facilities Manager.

This position is not authorized to approve transactions/purchases in CMMS.

Work Environment: This job operates remotely at fitness club locations and may service corporate office locations. The noise level in the work environment may be loud when in the club. Will occasionally encounter hazardous chemicals and may work in confined or high places.

Physical Demands: The physical demands described here are representative of those that a Team Player must meet to successfully perform the essential functions of this job.

• Regularly required to talk or hear.
• Frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• Requires good hand-eye coordination, arm, hand and finger dexterity, including the ability to grasp.
• Prolonged periods of climbing, balancing, stooping, kneeling, crouching or crawling required.
• Required to climb and stand on ladders approximately 8 feet in height and work off lifts.
• Must frequently lift and move up to 60 pounds by themselves and occasionally lift and move objects up to 100 pounds with assistance.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Visual acuity to use a keyboard, operate equipment, and read technical information.

Position Type/Expected Hours of Work: This is a full-time, nonexempt position. A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the Fair Labor Standards Act (FLSA).

Standard work days and hours are Monday through Friday, between 6:00 a.m. and 5:00 p.m., or as assigned. This position may work outside of the established work schedule to include the weekends and/or overnights as needed to ensure maintenance needs are met. Work hours are subject to change at any time dependent on business needs.

Travel: 100% travel is expected for this position. Must be willing to travel based on company needs to locations outside assigned regions as required. Overnight trips will be necessary when traveling outside of local area. This position will be required to travel throughout the United States for specified maintenance certification training.

EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.