Maintenance Technician

Asset Living; DeKalb (IL); On-site; USD 26,000 - 29,000; Full time

Job summary

Asset Living is seeking a motivated Maintenance Technician to support daily maintenance operations across our communities in Illinois. You will perform routine and preventive maintenance, respond to work orders, and assist with make-ready processes under supervision.

The role requires a High School Diploma or equivalent, basic computer skills, and knowledge of safety standards. On-site responsibilities include potential on-call shifts and a focus on resident satisfaction and property safety.

Qualifications

• High School Diploma or Equivalent.
• Basic computer skills required.

Responsibilities

• Perform routine and emergency maintenance across community buildings.
• Respond to resident requests and work orders promptly.
• Maintain common area cleanliness and safety compliance.
• Assist with make-ready tasks and turnover of units.
• Log maintenance records and safety logs accurately.

Skills

Customer service

Safety awareness

Education

High School Diploma or Equivalent

Job description

Company Overview

Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our passion has driven organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living’s portfolio includes a multitude of properties across the country spanning the multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions.

Asset Living is a fast‑growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe “Together We Lead, Together We Succeed.” We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talent, and a universal culture of winning.

Recognized as one of the nation’s Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is a member of The Institute of Real Estate Management (IREM) and is an Accredited Management Organization (AMO). Together, we lead the way and achieve excellence in all that we do.

Maintenance Technician

The Maintenance Technician is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventive, routine, emergency, and cosmetic maintenance. The Technician also supports the make‑ready process in a manner consistent with the property’s operational objectives under the supervision of the Maintenance Supervisor and Community Manager.

Essential Duties & Responsibilities

• Community maintenance – regular daily onsite attendance is required.
• Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner.
• Ensure all repairs and replacements necessary for community common areas and units.
• Assist with the scheduling and performance of all maintenance/repair‑related turn events.
• Assist in the daily clean up of the exterior of the community, including grounds, breezeways, and all common areas.
• Perform swimming pool maintenance, cleaning, and maintain accurate, timely chemical logs.
• Inspect grounds, buildings, and other community features daily to identify, minimize and correct hazardous property conditions or liability concerns.
• Maintain preventive maintenance program that extends the life of the community while minimizing future repairs.
• Understand and follow Asset key policy.
• Maintain a well‑organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines.
• Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices.
• Participate in unit inspections as requested.
• Assist Maintenance Supervisor with monitoring inventory of equipment and supplies as requested.
• Maintain accurate records regarding service requests, EPA/OSHA standards, preventive maintenance, apartment make‑ready status, work in progress, etc.
• Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit.
• Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager.
• Participate in on‑call emergency at community.
• Utilize property resources, equipment and supplies economically.
• Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager.
• Customer & Resident Relations – manage excellent customer service and monitor service request turnaround and responsiveness.
• Project a favorable image of the community to achieve property objectives and public recognition.
• Ensure consistency in dealing with residents on all matters.
• Enforce policies of the community that the immediate supervisor delegates.

Education / Experience

• High School Diploma or Equivalent.
• Ability to understand and perform all on‑site software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regular movement to accomplish tasks and move between work sites; frequent use of ladders, stairs, ramps, step stools, tight and confined spaces, overhead positions, reaching, and moving objects of 100+ lbs.
• Lifting and placing objects of 100+ lbs.; operating machinery and power tools; operating motor vehicles and/or golf carts.
• Communicate with others, repeat motions requiring wrists, hands or fingers, assess accuracy and thoroughness of work, inspect objects and areas, and be exposed to outdoor weather elements and hazardous chemicals.
• Occasional stationary position, often standing or sitting for prolonged periods.
• Prepared to work overtime, weekends, night hours (on‑call property emergencies).

License / Equipment

• Must have reliable transportation due to the emergency on‑call requirement.

Compensation and Benefits

At Asset Living, compensation decisions consider skill set, background, training, certifications, and other relevant experience. The offer depends on the facts associated with each specific candidate’s relevant experience for the role. The comprehensive total rewards package includes medical, dental, vision, life, accidental and disability insurance, a 401(k) with employer matching, commission and performance bonuses when applicable, paid sick days and company holidays.

Salary Range: $19 per hour to $21 per hour.

General Information

This job description should not be considered all‑inclusive. It is merely a guide of expected duties. The employee understands that the description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety‑sensitive position and may be subject to additional compliance requirements.