Maintenance Technician

Dallas Zoo Management; Dallas (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Dallas Zoo Management is seeking a Maintenance Technician to perform skilled maintenance and repair work across Zoo facilities, including exhibits and infrastructure. The ideal candidate will support both preventative and corrective maintenance, responding to operational requests and emergency issues effectively.

This role involves coordinating with internal departments and contractors while ensuring that all work is completed with safety and functionality in mind. Candidates must possess a high school diploma, two years of relevant experience, and the ability to perform physically demanding tasks.

Qualifications

• Two (2) years of experience in maintenance work.
• Basic knowledge of plumbing, electrical, HVAC preferred.
• Ability to work outdoors in varying weather conditions.

Responsibilities

• Perform preventative maintenance on Zoo facilities.
• Respond to work orders and emergency maintenance issues.
• Assist with facility improvement projects and general maintenance.

Skills

Experience in commercial, industrial, or facility maintenance work

Ability to safely operate maintenance tools

Ability to troubleshoot maintenance issues

Effective verbal and written communication skills

Education

High school diploma or GED

Tools

Hand tools

Power tools

Ladders and lifts

Job description

JOB SUMMARY

The Maintenance Technician performs skilled maintenance, repair, troubleshooting, and improvement work across Zoo facilities, exhibits, infrastructure, and guest-facing areas. This position supports preventative maintenance, corrective maintenance, operational response, and facility improvement projects involving building systems, structures, equipment, and grounds infrastructure. Work is performed with limited supervision and requires coordination with internal departments, contractors, and other trades to maintain safe, functional, and reliable facilities throughout the Zoo campus.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Perform preventative maintenance inspections, troubleshooting, repairs, and corrective maintenance on Zoo facilities, buildings, exhibits, infrastructure, and guest-facing areas.
• Respond to work orders, operational requests, and emergency maintenance issues in a timely and professional manner.
• Perform general building maintenance including carpentry, drywall, painting, roofing, concrete, masonry, welding, fabrication, fencing, gate repair, door and hardware installation, and related repairs.
• Assist with facility improvement projects, exhibit modifications, special events, operational support, and general campus maintenance activities.
• Coordinate work activities with other maintenance trades, Animal Care staff, Operations staff, contractors, and outside vendors as required.
• Maintain accurate work documentation and complete work orders using the Zoo’s computerized maintenance management system (FMX).
• Safely operate hand tools, power tools, ladders, lifts, forklifts, utility vehicles, and light equipment required to perform assigned work.
• Maintain tools, equipment, materials, and work areas in a safe and organized condition while working safely around animal habitats, construction zones, maintenance areas, and guest-facing environments.
• Perform other duties as assigned.

QUALIFICATIONS

• High school diploma or GED required.
• Two (2) years of experience in commercial, industrial, institutional, or facilities maintenance work.
• Experience with general building maintenance including carpentry, painting, drywall, doors/hardware, concrete repair, welding, fabrication, or related trades work.
• Basic knowledge of plumbing, electrical, HVAC, irrigation, and general building systems preferred.
• Ability to troubleshoot maintenance issues, read and interpret basic drawings and work instructions, and complete repairs with limited supervision.
• Ability to safely operate maintenance tools, equipment, ladders, lifts, utility vehicles, and material handling equipment.
• Ability to work outdoors in varying weather conditions and perform physically demanding work including walking, standing, climbing ladders, kneeling, lifting, and carrying up to 70 pounds.
• Ability to work nights, weekends, and holidays as operational needs require.
• Must possess a valid Texas driver’s license.
• Must be self-motivated, organized, dependable, and able to work independently or as part of a team with effective verbal and written communication skills.
• Successful candidates must pass pre-employment drug screening, background check, and TB test.