Maintenance Technician

Fortis Property Management; Calabash (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Medical/Dental/Vision

Life Insurance

401(K)

Referral Program

Rent Discounts (where applicable)

Job summary

Fortis Property Management is seeking a Maintenance Technician to support the Maintenance team across the assigned community. You will assist the Community Manager and Maintenance Supervisor to maintain the property and meet service standards.

Role requires knowledge of HVAC systems and basic repairs, with a focus on resident service, safety, and timely completion of work orders. Training and growth opportunities are provided to advance within the Fortis family.

Qualifications

• 2 years of property maintenance experience or related field.
• EPA Certification required.
• CPO Certification preferred.
• Must have own tools.

Responsibilities

• Assist in maintaining the community and units to meet goals.
• Complete work orders promptly and ensure quality workmanship.
• Provide superior customer service to residents and staff.
• Maintain professional image and adhere to Fortis policies.
• Attend required training and participate in on-going maintenance tasks.

Skills

HVAC knowledge

Appliance repair

Plumbing

Electrical

Pool care

Bilingual (English/Spanish)

Education

High School diploma or equivalent

Vocational/Technical school or college

Tools

Yardi

PO Purchase System

Microsoft Office

Own tools

Job description

Description

Fortis Property Management Job Description

Job Title: Maintenance Technician

Weekly Hours: 40

Department: Maintenance

Prepared by: Human Resources

Reports to: Maintenance Supervisor

Position Overview:

The Maintenance Technician is responsible for assisting the Community Manager and Maintenance Supervisor in areas of the assigned Community.

Why work for us?

Here, you don't work for us, you work with us. At Fortis, our success is the result of people like you filling out job applications like this. From your first day in the office, you are a Fortis team member. We pride ourselves on employing thoughtful, innovative, and outgoing people, just like you.

And we put our money where our mouth is; we take care of our team. We maintain a competitive commission and bonus structure to recognize your hard work, we guarantee paid time off, and we provide employee rental discounts on our properties because we know that your family at home is and should be your first priority. We also promote internal advancement to further your life in our Fortis family because we believe that our leaders of tomorrow come from the workers of today.

Principal Duties and Responsibilities (Essential Functions**)

You assist in your community's goal to effectively and efficiently lease the property, while also promoting excellence in resident care and service. You work alongside a team of leasing agents in the office and maintenance technicians, groundskeepers, and a maintenance supervisor on your property, all under the direction of your property/community manager. There, your contribution to the team is specifically:

Financial

• Assist in achieving budgeted maintenance expenses
• Assist in the achievement of the annual budget plan
• Advise the Maintenance Supervisor as to stock levels of supplies and equipment

Facility Management

• Physical condition of the community, including the condition of vacation apartments
• Advise the Maintenance Supervisor of maintenance problems and solutions
• Ensure all work orders are completed in a timely fashion
• Provide same day services on work orders
• Walk the community daily noting needed repairs
• Knowledge of all utility cut offs
• Daily communication with the Maintenance Supervisor to discuss progress, follow-up, or complications regarding maintenance activities
• Produce 5 day turns on vacant units
• Assume emergency on-call duty status as scheduled
• Assist in the maintenance of the maintenance shop

Resident Relations

• Provide superior customer service
• Complete all work orders and ensure the highest quality of customer satisfaction

Administration

• Maintain a professional image and attitude
• Attend instructional training classes as scheduled by the Maintenance Supervisor
• Adherence to and proper implementation of all Fortis Properties Management policies and procedures

Knowledge of and adherence to the following:

• Fair Housing policies and procedures
• ADA, OSHA, and EPA policies and procedures

Other duties as needed or required

Supervision Received:

The Maintenance Technician will report to the Maintenance Supervisor and/or Community Manager.

Supervision Exercised:

None

Qualifications & Skills:

Education

• High School graduate or equivalent
• Some Vocational/Technical school and/or college

Experience

• 2 years prior property maintenance experience or related field
• Prior experience in a multifamily lease-up phase strongly preferred
• EPA Certification required
• CPO Certification preferred
• Strong knowledge of HVAC systems, appliance repair, plumbing, electrical, and pool care
• Must have own tools
• Computer skills to include Microsoft Office (Word, Excel) property management software (Yardi, PO Purchase System) preferred
• EPA certification preferred; CPO certification is a plus
• Bilingual proficiency in English and Spanish preferred

Benefits (Full-Time Employees)

• Paid Time Off
• Medical/Dental/Vision
• Life Insurance
• 401(K)
• Referral Program
• Rent Discounts (where applicable)

Disclaimer

This job description is not intended to be all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice. The company provides reasonable accommodations in accordance with the Americans with Disabilities Act (ADA).

This Property Management Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.