Maintenance Technician

11residential; Bozeman (MT); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with a 4% company match

30% employee rental discount

Paid time off including vacation and holidays

Job summary

11Residential is seeking a dedicated Maintenance Technician to ensure the apartment homes and facilities in Bozeman, MT, are well-maintained. You will respond promptly to service requests, conduct general maintenance tasks, and ensure properties meet quality standards.

A successful candidate will have at least 1 year of experience in property maintenance, strong communication skills, and a commitment to customer service. This role offers an hourly pay rate between $22 to $25, depending on experience.

Qualifications

• 1+ years of experience in property maintenance or related field.
• Must possess a valid driver’s license and reliable transportation.
• Ability to work in varying weather conditions.

Responsibilities

• Complete maintenance tasks including service requests and make-ready activities.
• Respond to resident service requests with minimal callbacks.
• Inspect building exteriors and common areas for maintenance needs.

Skills

General maintenance experience

Customer service

Communication skills

Teamwork

Education

High School Diploma/GED

Experience in property maintenance

Tools

Property maintenance software (HappyCo)

Microsoft Office Suite

Job description

Important Details

This position supports three properties in Bozeman, MT: Madison Park, Gallatin Trails, and Copper Pines. 11Residential provides a quality living environment for residents.

Sign-On Bonus

All new on-site maintenance hires receive a one-time $1,000 bonus paid on the first paycheck following six months of continuous employment.

Job Summary

As a Maintenance Technician, you will work to ensure apartment homes and facilities for your designated community are in good working order and maintained to quality standards. Primary responsibilities include prompt and courteous responses to service requests, ensuring there is an adequate supply of market-ready apartments to meet leasing demand, and maintaining property appearance which meets or exceeds standards.

What you’ll be doing

• Complete general maintenance tasks, including service requests, unit turns, and ensuring property curb appeal in a timely manner.
• Respond, coordinate, and complete resident service requests for occupied units with minimal callbacks.
• Complete make-ready activities for vacant units, ensuring repairs are completed; units meet standards, and all trash is removed before, during, and after completion.
• Troubleshoot and repair most major and all minor mechanical systems.
• Regularly communicate with the on-site office team and update appropriate systems when work orders and make-readies are completed and ready to be shown.
• Conduct daily property walks to inspect building exteriors, parking lots, and common areas to identify and address maintenance needs.
• Ensure property, vacant apartments and common areas are clean and appealing to current and prospective residents.
• Always provide professional customer service.
• May support other properties in the area per business needs.
• Respond and resolve maintenance emergencies, during and after scheduled work hours.
• Fulfill any other duties assigned by management based on business needs.

Education and Qualifications

• 1+ years of experience in property maintenance, general maintenance/construction, or a related field.
• Multi-family property management experience is highly preferred.
• Experience using HappyCo or another similar property maintenance software is a plus.
• Familiarity with Microsoft Office Suite to communicate efficiently with management, teammates, and residents.
• Strong verbal and written communication skills.
• Must possess a high level of integrity and compassion with an emphasis on teamwork, inclusion, growth, and customer service.
• Must be able to meet the physical requirements of the job and work with paints, pool chemicals, and other potentially hazardous materials in compliance with safety standards.
• Ability to work both indoors and outdoors in varying weather conditions, including exposure to heat, cold, and other environmental elements.
• Available to be on a rotating on-call schedule for emergencies outside of normal working hours.
• A High School Diploma/GED is required.
• Must hold and maintain a valid driver’s license and reliable transportation.
• Must be able to work on-site and travel between properties; this position is not eligible for remote work.

Compensation

• The compensation range for this position is $22 to $25 per hour (depending on experience and skills).
• In addition to the base pay, this role offers performance-driven bonuses.
• Exact compensation may vary based on skills, experience, and location.

Benefits

• Medical, dental, and vision insurance coverage.
• Health savings account.
• 401(k) with a 4% company match.
• 30% employee rental discount based on availability.
• Mileage stipend for travelling positions.
• Education/tuition reimbursement.
• Paid time off – vacation, sick, paid holidays, service day, and health & wellness day.
• Exciting growth and development opportunities.

Physical Requirements

• Lift, push, and pull up to 100 pounds.
• Walk the properties several times daily, up to 10 miles a day.
• Walk on uneven surfaces and climb several flights of stairs on a regular basis.
• Visually and audibly observe and detect signs of emergency.
• Sit, stand, reach, bend, and stoop for extended periods of time.
• Use standard maintenance equipment.
• Ability to work in indoor and outdoor environments with exposure to varying weather conditions, including heat, cold, ice, snow, dry conditions, and other inclement weather.
• Speak, express, or exchange ideas by means of written and spoken word.
• Convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

The above statements are intended to describe the general nature and level of requirements for the work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

EEO Statement

11Residential is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.

You must pass a background check and drug test for this role. A positive result of Marijuana/THC does not disqualify candidates in states where it is legal.