Maintenance Technician

Brighthaven; Beaverton (OR); On-site; USD 42,000 - 56,000; Full time

Job summary

Avanath is seeking a Maintenance Technician to keep our communities well-maintained and welcoming for residents. You will handle preventive maintenance, respond to service requests, and complete make-readies for new moves.

Join a team that values safety, reliability, and exceptional customer service as you help preserve the property's curb appeal and functionality for residents and staff alike.

Qualifications

• 2 years of multifamily maintenance experience is highly desired.
• Hands-on maintenance skills including plumbing, electrical, carpentry, HVAC, appliances, pools.
• EPA Type II or Universal certification is highly desired; CPO is a plus.
• Availability to be on-call for emergencies.
• Reliable transportation and strong customer service skills.

Responsibilities

• Provide exceptional customer service with every interaction and maintain high-quality maintenance service.
• Complete work orders from resident requests and preventive maintenance, diagnosing and repairing issues per safety standards.
• Complete make-readies for vacant homes for leasing and move-ins, including inspections and scheduling vendors.
• Maintain grounds, common areas, and amenities; perform cleaning and painting as needed.
• Support cost-control by repairing parts when possible and managing materials efficiently.
• Assist in property inspections to identify safety needs and communicate concerns to management.
• Follow procedures to obtain materials, track inventory, and notify supervisor when re-orders are needed.
• Adhere to safety policies and attend routine safety meetings and OSHA trainings.

Skills

Multifamily maintenance

Customer service

On-call availability

Team player

Basic computer skills

Job description

Overview

Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.

Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities' home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.

The Role

As a Maintenance Technician, you will create an environment where people will want to live. You will maintain the property to ensure good working order and pleasant curb appeal while providing excellent customer service to your residents.

The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.

An Aptitude for Connecting – Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners, and regulatory and social services partnerships. This includes adopting a collaborative approach to create consistently favorable circumstances that foster success and effectiveness for the Organization and the communities.

An Authentic Attitude – Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This includes but is not limited to seeking resources throughout the organization via the organization's support services and senior leadership.

An Approach that is positive and Professional – Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff member feels seen, heard, and valued as you and the staff work to resolve challenges.

Qualifications

• 2 years of multifamily maintenance experience is highly desired.


• Hands-on maintenance skills, including plumbing, electrical, general carpentry, HVAC, appliances, pools, etc.


• EPA Type II or Universal certification is highly desired; CPO is a plus.


• Availability to be on-call to address any emergencies.


• Reliable Transportation.


• A positive attitude and the desire to learn and develop your skills.


• Superior customer service and verbal communication skills.


• Able to work both independently and as a member of a team.


• Basic computer knowledge, Windows (Word, Excel), internet, and e-mail.

Key Accountabilities

• Customer Service and Maintenance
  
  Provides exceptional customer service with every Interaction and delivers high-quality maintenance service.
  
  Complete assigned work orders generated from resident requests for service, as well as preventive maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
  
  Completes the \"make-ready\" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a \"punch\" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
  
  Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
  
  Supports cost-cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment. Assists in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management.
  
  Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property's maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs.


• Adherence to Property Management Rules, Regulations, and Guidelines
  
  Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to the appropriate individual(s).
  
  Complies with Avanath's safety and risk-management policies by attending and participating in the property's routine safety meetings, completing required training on OSHA and