Maintenance Technician

The Morgan Group; Austin (TX); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Training

Health Savings Account

401K with Company Match

Vacation

Referral Bonus Program

Quarterly Bonus Program

Job summary

The Morgan Group, a Houston-based property management company with 70+ multifamily properties, is hiring a Maintenance position in Austin, TX. Join a team that values safety, reliability, and strong resident service to keep communities well-maintained.

You will perform HVAC, plumbing, electrical and general repairs, support with turnover, and coordinate with vendors while upholding the company’s manuals and safety standards. This full-time role offers benefits and opportunities for growth.

Qualifications

• High school diploma or better.
• Experience with HVAC, plumbing, electrical, and maintenance systems preferred.
• Experience with computers, Internet and email required.
• Strong customer service and communication skills.

Responsibilities

• Adhere to MORGAN's Maintenance, Emergency Procedures, Leasing and Marketing, Management and Operations manuals along with the Team Member Handbook.
• Perform all tasks in a safe manner and provide customer service.
• Handle service requests, apartment turnovers and assist with outside vendors as assigned by the Lead Maintenance.
• Assist in all phases of apartment and property maintenance, including plumbing, carpentry, appliance repair, electrical and heater maintenance, painting, etc.
• Maintain an organized work place and shop.
• Report parts or supplies that need to be ordered to the Lead Maintenance.
• Inventory supply shipments and puts away stock, giving packing slip to the Community Manager.
• Report issues involving safety, property maintenance and unresolved maintenance issues to Lead Maintenance in a timely manner.
• Assist in the upkeep of the exterior and interior of the property.
• Responsible for vehicle (golf carts) and pool/spa maintenance and upkeep.
• Ensures lighting replacement and trash maintenance of outside grounds.
• Comply with all training requirements set forth for this position.

Education

High School or better

Strong customer service skills

Good organizational and verbal skills

Experience with computers, Internet and email

Job description

This helps us understand how you work best and ensures alignment with the role and our culture.

At The Morgan Group, we are more than our 70+ multifamily properties - we are a community built on people. We believe in treating everyone with respect and dignity, from our team members and partners to our residents, clients, subcontractors, and vendors. We strive to foster an inclusive environment where every idea, perspective, and contribution is valued, and where everyone feels heard and appreciated. Our Core Values are the foundation of our success - they guide how we hire, reward, and evaluate every member of the Morgan team.

Morgan Core Values We are Self-Starters

• In it to win it
• We take initiative
• Be accountable

One Morgan

• We are team players
• We are inclusive
• No Drama

We Get it Done

• We are reliable
• We are effective

Raise the Bar

• We learn from our mistakes
• We strive to improve
• Hold ourselves to high standards

Keep on Truckin'

• Embrace challenges & be optimistic
• We are resilient
• Choose positivity
• We are level-headed

Reputation is Earned Daily

• Do the right thing
• We are honest and have high integrity
• We make good decisions

We attract and retain top talent by offering full-time team members a comprehensive range of benefits designed to support their well-being and success:

• Training
• Flexible Spending Accounts (Medical, Limited Purpose)
• Health Savings Account
• Voluntary Life Insurance
• Long-Term Disability Insurance
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• 401K (Traditional & Roth) with Company Match
• Employee Assistance Program
• Vacation
• Sick
• Floating Holiday
• Holiday Schedule
• Referral Bonus Program
• Quarterly Bonus Program and Renewal Bonuses

How does Morgan Group benefit you?

Joining Morgan Group means more than just a job - it's a chance to learn, grow, and build a career you’re proud of. From property management and maintenance to construction and development, we provide the tools, training, and team support to help you reach your full potential.

What You'll Do

Essential Job Functions:

• Adhere to MORGAN's Maintenance, Emergency Procedures, Leasing and Marketing, Management and Operations manuals along with the Team Member Handbook.
• Perform all tasks in a safe manner and provide customer service.
• Handle service requests, apartment turnovers and assist with outside vendors as assigned by the Lead Maintenance.
• Assist in all phases of apartment and property maintenance, including plumbing, carpentry, appliance repair, electrical and heater maintenance, painting, etc.
• Maintain an organized work place and shop.
• Report parts or supplies that need to be ordered to the Lead Maintenance.
• Inventory supply shipments and puts away stock, giving packing slip to the Community Manager.
• Report issues involving safety, property maintenance and unresolved maintenance issues to Lead Maintenance in a timely manner.
• Assist in the upkeep of the exterior and interior of the property.
• Responsible for vehicle (golf carts) and pool/spa maintenance and upkeep.
• Ensures lighting replacement and trash maintenance of outside grounds.
• Comply with all training requirements set forth for this position.

Non-Essential Job Functions:

Other tasks as assigned by your supervisor, not listed as essential job functions.

Physical Requirements:

• Will need to be on feet (66% to 100%).
• Will need to perform the following physical activities (66% to 100%).

  Example:

  bend/stoop/squat/kneel

  Perform routine maintenance/repair duties such picking up debris.

  climb stairs

  Routine duties require access to upper floor apartments and interior apartments with multiple levels. Will need to climb and work off a ladder.

  push or pull

  Move equipment, appliances, and open/close doors.

  reach above shoulders

  Perform routine maintenance repairs, paint, stock, and remove equipment.

  grasp/grip/turning and finger dexterity

  Handle maintenance tools, nails, and open/close ladders, perform routine maintenance/repairs, use telephone, pager, 2-way radio.

• Over 150 lbs Rare need (less than 1%)
• Between 75 - 150 lbs Occasional need (1% to 33%)
• Between 25 - 75 lbs Frequent need (33% to 66%)
• Between 1 - 25 lbs Constant need (66% to 100%)

NOTE: Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons. Examples of heaviest items lifted include washers, dryers, air conditioning units, abandoned sofas, and refrigerators. Wear Personal Protective Gear such as provided back brace, when necessary. Vision Requirements:

• Will need to observe areas needing attention/correction.
• Read cautionary labels, respond to written instructions from staff.
• There will be a frequent need to see things clearly beyond arm’s reach.

Hearing, Speaking and Written Requirements:

• Constant requirement to give information and receive instructions from residential management (33% to 66%).
• Ability to read, write and understand English.

Driving Requirements:

• There may be an occasional need to utilize personal transportation to pick up replacement parts and supplies from vendors (1% to 33%).
• Ability to be on-call and be on the property on short notice.
• Must have a valid driver's license, insurance and car registration if driving for business purposes.
• Constantly outdoors, in all weather conditions, often for extended periods of time (66%-100%).
• Frequently indoors in all weather conditions that may make the environment uncomfortable (hot in summer, cold in winter). (33% to 100%)
• Occasional exposure to paint fumes, solvents adhesives, etc. (33% -100%). Example – apartment during painting and/or immediately during or after turnover. Team Member must wear Personal Protective Equipment (N-95 Mask), rubber gloves and eye protection, when necessary.
• Occasional need to work in awkward confining positions (1% to 33%).
• Ability to organize, prioritize, and complete multiple tasks concurrently in a dynamic work
• Ability to shift attention between duties and adapt to changing business needs with minimal notice.
• Ability to maintain concentration, accuracy, and productivity while experiencing frequent interruptions.
• Ability to make sound business decisions and exercise independent judgment in a timely manner.
• Ability to communicate effectively with residents, prospects, team members, vendors, and other stakeholders in person, by telephone, and through written communications.
• Ability to effectively use computer systems, property management software, email, and other technology platforms while managing multiple priorities

The work environment and essential functions described above are representative of those that a team member encounters and must be able to perform successfully, with or without reasonable accommodation

Qualifications

Education

Preferred

High School or better.

Experience

Preferred

Working knowledge of HVAC, plumbing, electrical, fire protection, energy management systems and EPA certification are required with experience in maintenance in the property management industry or similar industry.

Experience with computers, Internet and email. In addition, proven experience in the following is required:1. Ability to interact well with co-workers, supervisors, guests, vendors, contractors, residents and the public in a professional and pleasant manner.2. Good organizational and verbal skills.3. Ability to accurately perform basic mathematical functions.4. Strong customer service skills.

Licenses & Certifications

Required

EPA Certification

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.