Maintenance Tech III

Mainsail Lodging & Development; Fayetteville (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

Mainsail Lodging & Development in Fayetteville, GA is seeking energetic maintenance professionals to support hotel operations. You will handle guest maintenance requests, perform repairs, conduct safety checks, and conduct exterior property tours, ensuring clean, safe, and efficient service for guests and colleagues.

Ideal candidates have hands-on trade experience (plumbing, electrical, HVAC), strong communication and teamwork, willingness to work long hours, and a high school diploma.

Qualifications

• License or hands-on experience in plumbing, electrical, HVAC, or refrigeration.
• Experience with hotel building systems or hospitality maintenance.
• Excellent written and verbal communication skills.
• Strong customer service abilities.
• Proficiency using tablets, iPads, and computers.
• Team-oriented with ability to complete projects.
• Basic knowledge of HVAC, refrigeration, electrical, plumbing and related systems.
• Willingness to work long hours when needed.
• Ownership mindset in all duties.
• High school diploma, equivalent, or higher.

Responsibilities

• Handle and complete guest maintenance requests promptly.
• Conduct periodic property tours and exterior checks for debris, lighting issues, and irrigation checks.
• Perform repair and preventative maintenance on plumbing, HVAC, laundry equipment, exhaust fans, vacuum, and other hotel equipment.
• Report emergencies and safety hazards immediately and assist with safety concerns.
• Maintain the maintenance area or department in a clean and orderly state, including tools and supplies.
• Promote safety and safe work practices across departments and hotel-wide.
• Communicate daily activities and work orders to other shifts using approved methods.
• Interact with hotel guests to resolve maintenance issues professionally and courteously.
• Comply with company standards and regulations to ensure safe, efficient hotel operations.
• Perform other duties as assigned.

Skills

Trade license/experience

Hotel maintenance experience

Communication skills

Customer service

Technology skills

Teamwork

Willingness to work long hours

Education

High school diploma or higher

Tools

Tablets

iPads

Computers

Job description

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

What you have

• License or experience in one or more trade including: plumbing, electrical, HVAC, air conditioning, and refrigeration units
• Experience in hotel building systems, or hospitality related maintenance field
• Excellent communication skills, in written and verbal formats
• Strong customer service skills
• Technology skills. The ability to use tablets, iPads, and computers
• Eagerness to work on a team and achieve goals and complete projects together
• Basic knowledge in air conditioning, refrigeration, electrical, mechanical, plumbing, electronic systems, fire alarm systems, carpentry, kitchen equipment, and energy conservation.
• Ability to work long hours if needed
• A strong sense of ownership in everything that you do
• High school diploma, equivalent, or higher

What you’ll do

• Handle and complete guest maintenance requests in a timely fashion
• Do periodic property tours and exterior perimeter for debris and trash removal, lighting examination, and irrigation check up
• Perform repair and preventative maintenance on plumbing, HVAC, laundry equipment, exhaust fans, vacuum, and other equipment throughout the hotel
• Report emergencies and safety hazard immediately and assist with safety concerns
• Maintain the maintenance area or department in a clean and orderly state, to include cleaning, inspection, and inventory of tools, parts, and supplies
• Actively engage and promote safety and safe work practices, interdepartmentally and hotel wide
• Communicate daily activities and work orders to other shifts using approved communication methods and standards
• Interact with hotel guests to resolve maintenance issues in a professional and courteous matter that is align with Mainsail standards
• Comply with Mainsail Lodging and Development’s standards and regulations to encourage safe and efficient hotel operations
• Other necessary duties as assigned by reasonably assigned

Physical Demand

• Ability to sit or stand for extended periods of time
• Ability to bend
• Ability to lift, pull 50 lbs
• Ability to communicate clearly
• Ability to work long hours as needed

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress towards deadlines
• Able to work independently, take direction, and provide direction to others
• Manage differing personalities within the property, the resort, and the community
• Maintain the highest degree of confidentiality
• Ability to work effectively in stressful, high pressure situations
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.