Maintenance Tech I

Sonder; Chicago (IL); On-site; USD 36,026 - 43,680; Full time

Benefits offered by this job

Competitive compensation

Medical, dental and vision insurance

Flexible vacation

Wellness and volunteering days

Annual free credits for Sonder stays

Job summary

Sonder in Chicago, Illinois, is seeking a Maintenance Technician responsible for maintaining guest rooms and spaces, ensuring high-quality service and adherence to safety regulations. The ideal candidate will have at least 2 years of operations or maintenance experience, and strong knowledge of skilled trades such as HVAC and electrical.

The role includes performing handyman tasks and coordinating with contractors to ensure effective maintenance and repair processes. The position also comes with various employee perks, including travel benefits and medical insurance.

Qualifications

• Minimum 2 years of experience in operations and/or maintenance.
• Certifications in carpentry, electrical, HVAC, or plumbing are a plus.
• Background in construction, hospitality, or operations is a plus.

Responsibilities

• Complete various tasks related to maintenance and repairs in guest spaces.
• Perform handyman repairs to a high level finish in guest rooms.
• Coordinate and support 3rd party contractors.

Skills

HVAC knowledge

Electrical skills

Carpentry skills

Problem-solving

Relationship building

Technology adaptation

Organizational skills

Education

High school diploma or equivalent

Tools

Google Suite

Job description

The Opportunity:

• Complete a variety of tasks related to maintenance of guest spaces and rooms, including troubleshooting and light repairs - plumbing, electrical, heating and air conditioning, structural features
• Complete periodic maintenance of HVAC, electrical, plumbing and other building and room equipment
• Perform handyman repairs to a high level finish in guest rooms and guest spaces, including furniture, doors, windows and other hardware
• Ensure adherence to all relevant federal and local guidelines for safety and productivity including OSHA, ADA and other required regulations
• Maintain a clean and organized work area while completing tasks related to maintenance, repair or installation
• Coordinate, meet and support our 3rd party contractors including painters, wallpaper installers, furniture builders, photographers, housekeepers, and other specialized trades
• Conduct thorough apartment walkthroughs and maintenance checks
• Organize and document project information and updates
• Instruct and supervise contractors as they paint, build furniture, hang art, photograph and clean
• Travel to various buildings/cities as required
• Assume a holistic approach to providing our guests the highest level of service and the best possible experience, including leaning-in to assist in resolving guest issues and/or supporting our property onboardings based on market/team needs

Who We Look For:

• Minimum 2 years of experience working in operations and/or maintenance
• High school diploma or equivalent
• Strong knowledge of skilled trades, such as HVAC, electrical or carpentry
• Certifications in operations and maintenance (e.g., carpentry, electrical, HVAC, plumbing is a plus)
• A perfectionist that obsesses over all the details
• Ability to take the initiative and problem solve independently
• Professional demeanor and strong ability to establish positive relationships with others
• Motivated to adopt new and emerging technologies, and comfortable using multiple mobile apps
• Knowledgeable with Google Suite
• Ability to lift/carry items and stand/walk for extended periods of time
• A background in construction, hospitality, or operations is a plus
• Must have a flexible schedule and open to working some weekends as business requires
• Support the Hospitality/Building Manager in regards to safety & security of the building along with Fire, Life Safety concerns
• Role requires regular access to a reliable smartphone, reliable transportation and willingness to travel between properties on a daily basis when working (reliable transportation includes biking, walking, public transportation, scooter and/or other forms of transit that provide reasonable work associated transit times between locations)

The pay range for this role is between $36,026.00 - $43,680.00 annually. Actual pay within the range is dependent on multiple factors, including your geographic location. Equity, benefits, and discretionary bonus may be additional forms of compensation for this role and are not included in the provided pay range.

Benefits

We offer attractive employee travel perks for any Sonder location as well as health and lifestyle benefits. For eligible employees, benefits may include:

• Competitive compensation
• Medical, dental and vision insurance (where applicable)
• Flexible vacation
• Wellness and volunteering days
• Annual free credits and discounts to stay in Sonder spaces
• Workplace flexibility (for remote-specified positions only)

Equal Opportunity

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other classification protected by applicable state, federal or local law. Extend Hospitality To All is one of Sonder’s Leadership Principles. Living up to that principle means fully embracing diversity: ensuring that all of our employees, guests, partners, and communities feel safe, respected, included, cared for, and empowered.