Maintenance Tech and Primary HVAC Specialist

Concord Hospitality Enterprises; New Orleans (LA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with company match

Tuition assistance

Discounted hotel stays

Training and development

Performance bonus

Job summary

Concord Hospitality Enterprises is seeking a Maintenance Technician to join our Engineering team. You will maintain and repair hotel equipment—HVAC, plumbing, electrical systems—and ensure all facilities operate safely and efficiently for guests and associates.

You will document daily activities, troubleshoot issues, and support preventative maintenance programs while upholding our Great Place to Work culture and standards.

Qualifications

• Previous experience in general maintenance, facility repair, or a similar role.
• Strong problem-solving skills with a hands-on approach.
• Knowledge of HVAC, electrical, plumbing, and mechanical systems preferred.
• Reliable, team-oriented, and customer-focused with a positive attitude.

Responsibilities

• Report to work on time and in full uniform.
• Maintain and repair hotel equipment and systems, including plumbing, electrical, and HVAC.
• Diagnose problems, analyze options, and implement effective solutions.
• Clean, lubricate, and protect tools and equipment; maintain logs of daily activities.
• Operate as an independent mechanic and read various meters and gauges.
• Lead safety-focused practices and maintain a safe work environment.

Skills

General maintenance

Problem solving

HVAC knowledge

Electrical systems

Team oriented

Customer focused

Tools

HVAC equipment

Job description

Description

We are hiring a Maintenance Technician to join our Engineering team! In this role, you’ll be responsible for ensuring all hotel equipment and systems operate safely and efficiently. You’ll assist with preventative maintenance, repairs, and upkeep of the property’s facilities—helping to provide a safe, comfortable environment for our guests and team members.

As a Concord Leader you will be responsible to:

• Inspire greatness in your team.
• Encourage and support team members to reach their full potential.
• Create a work environment that is a Great Place to Work for all.
• Lead with integrity, transparency, respect, and professionalism.
• Care for your team and their families.

Key Responsibilities

• General Hotel Maintenance & Operations:
• Report to work on time and in full uniform.
• Plunging toilets, unclogging drains, repairing all types of hardware, plumbing, and electrical equipment including
• lamps, air conditioners, and cosmetic items.
• Operate as an independent mechanic by analyzing problems, identifying courses of action, and implementing
• solutions with available resources and to a high degree of quality.
• Clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel.
• See that all tools used are returned to the shop and secured in proper storage area.
• Protect and otherwise maintain your assigned tool pouch and its tools at the discretion of the Engineering
• Management.
• Read, log, track, and interpret readings from meters, gauges, and other measuring units.
• Maintain a thorough log of each day's activities and problems that occur and ensure this information is passed on to
• other shifts.
• Keep accurate completion and task records in the project files.
• Clean all engineering areas as directed by Engineering Management.
• Primary HVAC & Split System Service:
• Serve as the primary subject matter expert for diagnosing, servicing, repairing, and maintaining all aspects of standard split-system A/C units, air handlers, heat pumps, and condensing units across the property.
• Execute mechanical and electrical diagnostics by analyzing operating pressures, superheat, subcooling, line
• temperatures, and electrical draw to identify and resolve system failures or performance issues.
• Perform routine preventive maintenance on split systems, including coil cleaning, blower assembly servicing,
• condensate drain clearing, airflow balancing, filter management, and electrical component inspections (contactors,
• capacitors, relays, and control boards).
• Perform leak detection, system evacuations (pulling deep vacuums), refrigerant recovery, and precise charging
• according to manufacturer specifications and federal EPA guidelines.
• Maintain complete and accurate refrigerant tracking logs in compliance with federal, state, and local environmental
• regulations.
• Diagnose, repair, and calibrate thermostats, low-voltage control circuits, and hotel room climate controls.
• Safety, Energy & Emergency Response:
• Monitor systems as necessary, to be fully informed of system operation and to handle emergencies involving the
• systems.
• Serve as the primary engineering response for critical HVAC equipment failures to swiftly restore cooling or heating
• and minimize guest disruption.
• Be available for any emergencies and act in an engineering capacity to protect our guests and associates, and
• preserve the building and its systems during emergencies.
• Act as quickly and responsibly as possible to return the building to its normal operating status and inform Engineering Management of any such emergencies.
• Have a working knowledge of fire sprinkler and emergency power systems.
• Observe and analyze energy and utilities usage in the hotel and on the grounds, actively looking for ways to conserve energy and reporting ideas to Engineering Management.
• Be aware of all existing departmental Job Safety Analysis, strive to work in an accident-free manner, and create a safe work environment for others.
• Continuously look for conditions which may endanger associates or guests of the hotel and take immediate action to correct any hazardous conditions found.
• Leadership & Professional Development:
• Train and instruct other members of the staff through sharing knowledge and skills, providing technical guidance on
• general maintenance and basic HVAC troubleshooting.
• Set an example of continuous self-development.

Qualifications

• Previous experience in general maintenance, facility repair, or a similar role.
• Strong problem-solving skills with a hands‑on approach.
• Knowledge of HVAC, electrical, plumbing, and mechanical systems preferred.
• Reliable, team-oriented, and customer-focused with a positive attitude.

Benefits

We offer competitive wages and a comprehensive benefits package for full-time associates, including:

• Medical, dental, vision, life, and disability insurance
• 401(k) with company match
• Tuition assistance
• Discounted hotel stays
• Training, development, and career advancement opportunities
• Eligibility for a performance-based bonus upon attainment of objectives

Why Concord?

Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

We are Concord!

Equal Opportunity Employer