Maintenance Tech

AG Living; Garland (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

AG Living in Garland, TX seeks a Maintenance Technician to keep our multi-family properties safe and well-maintained. You will diagnose issues, perform plumbing, electrical, HVAC, carpentry repairs, and handle unit turnover to ensure move-in readiness.

You will respond to emergencies, uphold safety standards, document activities, and collaborate with property management and vendors to deliver excellent resident service.

Qualifications

• Experience performing multi-trade maintenance tasks including plumbing, electrical, HVAC, and carpentry.
• Strong focus on safety compliance and documentation of work orders.
• Excellent customer service skills for resident interactions.

Responsibilities

• Perform maintenance tasks across plumbing, electrical, HVAC and carpentry.
• Diagnose issues and implement effective repairs to maintain property functions.
• Respond to emergencies promptly to ensure resident safety.
• Conduct preventive maintenance and unit turnover to readiness standards.
• Document all maintenance activities and hours worked.
• Collaborate with property management and contractors for projects.

Skills

Customer service

Troubleshooting

Documentation

Safety compliance

Tools

Hand tools

Electrical testing

Job description

JOB SUMMARY: As a Maintenance Technician at AG Living, you play a pivotal role in ensuring the optimal functioning, safetmulti-family property. Your technical expertise, problem-solving abilities, and commitment to excellent customer service are essential in addressing maintenance requests, performing repairs, and upholding a high standard of living for our residents. Your responsibilities will encompass a diverse range of maintenance tasks, emergency response, preventive maintenance, unit turnover, customer service, safety and compliance, documentation, vendor and partner relationships, and team collaboration.

VALUES MODELED

• RESPECT: Treat people with courtesy and kindness, valuing inclusion and diversity.
• ACCOUNTABILITY: Honor commitments, focus on delivering solutions, and take ownership of responsibilities.
• INTEGRITY: Act with honesty, honor, and transparency in all activities.
• SERVICE: Be socially conscious, proactive thinkers, committed to improving well-being.
• EXCELLENCE: Strive for excellence, adapt, innovate, and exceed expectations

Essential Duties And Responsibilities

Maintenance and Repairs

• Execute a variety of maintenance and repair tasks, covering plumbing, electrical, HVAC, carpentry, appliance repairs, and general building systems.
• Diagnose and troubleshoot issues to implement effective solutions for maintaining property functionality.

Emergency Response

• Respond promptly to maintenance emergencies, ensuring resident safety and property integrity.
• Address urgent issues such as plumbing leaks and electrical outages with efficiency and professionalism.

Preventive Maintenance

• Conduct routine inspections and preventive maintenance tasks to identify and address potential issues.
• Uphold proper upkeep of property equipment, systems, and common areas.

Unit Turnover

• Prepare vacant units for new residents by completing repairs, replacements, and cosmetic improvements.
• Ensure move-in readiness, addressing plumbing, electrical, painting, and other maintenance needs.

Customer Service

• Provide exceptional customer service, addressing maintenance requests, inquiries, and concerns promptly.
• Foster positive interactions to ensure resident satisfaction.

Safety And Compliance

• Adhere to safety protocols, property policies, building codes, and regulations.
• Maintain a safe work environment, utilizing appropriate personal protective equipment.
• Inform appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests, and others.

Documentation

• Document all maintenance activities, including repairs, inspections, and preventive maintenance tasks.
• Maintain accurate records of work orders, materials used, and hours worked.

Vendor And Partner Relationships

• Collaborate with external contractors and vendors for specialized repairs, ensuring quality work and timely completion.

Team Collaboration

• Work closely with property management, leasing staff, and other team members to coordinate maintenance efforts and prioritize tasks.