Maintenance Team Member

Workstream; El Paso (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Sundays off

Flexible scheduling

Advancement opportunities

Employee meals/food benefits

Job summary

Chick-fil-A North Hills Crossing is seeking a Maintenance Team Member to keep our restaurant safe, clean, and fully functional for Guests and Team Members. You will perform routine maintenance, repairs, cleaning, and inspections to support daily operations.

The ideal candidate is dependable, mechanically inclined, safety-conscious, and eager to learn. This role offers hands-on growth, teamwork, and the chance to contribute to a high‑quality Chick-fil-A experience.

Qualifications

• Must be dependable and punctual.
• Must demonstrate a strong work ethic.
• Must be able to work independently with limited supervision.
• Must be willing to learn and follow established procedures.
• Must demonstrate good judgment and common sense.
• Must be able to communicate effectively with Team Members and leadership.
• Must be safety-conscious and willing to follow safety procedures.
• Must be able to perform physical tasks associated with restaurant and property maintenance.
• Must be able to work in a kitchen environment, outside areas, and varying temperatures as needed.
• Must be willing to maintain confidentiality regarding restaurant operations and information.
• Must demonstrate honesty, integrity, and a commitment to doing quality work.

Responsibilities

• Perform routine maintenance and minor repairs throughout the restaurant.
• Inspect equipment, fixtures, facilities, and property for signs of wear, damage, or malfunction.
• Identify potential maintenance issues before they become major problems.
• Respond promptly to maintenance requests from restaurant leadership.
• Assist with troubleshooting equipment and facility issues.
• Replace light bulbs, filters, batteries, hardware, and other routine maintenance items.
• Perform basic plumbing repairs and troubleshooting when qualified.
• Perform basic electrical troubleshooting and repairs when qualified and legally permitted.
• Maintain doors, locks, hinges, handles, shelving, cabinets, and other fixtures.
• Assist with HVAC-related maintenance and report problems to leadership or qualified contractors.
• Assist with preventive maintenance schedules and documentation.
• Coordinate with approved vendors and contractors when outside expertise is required.
• Help maintain kitchen equipment in safe and proper working condition.
• Perform routine cleaning and preventive maintenance on equipment as trained.
• Identify unusual sounds, leaks, temperatures, odors, or performance issues.
• Report equipment problems that require specialized service.
• Help minimize equipment downtime by addressing problems promptly.
• Follow manufacturer instructions and restaurant procedures when servicing equipment.
• Never perform repairs beyond the Team Member’s training, qualifications, or authorization.
• Follow all Chick-fil-A safety procedures and restaurant policies.
• Use appropriate personal protective equipment when required.
• Maintain tools and equipment in safe working condition.
• Immediately report unsafe conditions, damaged equipment, or potential hazards.

Skills

Dependable

Punctual

Strong work ethic

Independent

Willing to learn

Good judgment

Effective communication

Safety-conscious

Physical tasks

Kitchen environment

Confidentiality

Integrity

Ownership

Initiative

Attention to detail

Teamwork

Servant leadership

Safety procedures

Tools

Hand tools

Power tools

Job description

Maintenance Team Member

Chick-fil-A North Hills Crossing

Position Summary

The Maintenance Team Member is responsible for helping maintain a clean, safe,

attractive, and fully functioning restaurant environment for our Guests and

Team Members. This position supports the daily operation of the restaurant by

performing routine maintenance, preventative maintenance, repairs, cleaning,

inspections, and property upkeep.

The ideal candidate is dependable, hardworking, mechanically inclined,

safety-conscious, and takes pride in caring for the restaurant as if it were

their own. This Team Member should be able to identify potential problems

before they become costly repairs and communicate maintenance needs to

restaurant leadership in a timely manner.

At Chick-fil-A, we believe our restaurant is more than a place to serve great

food. It is an opportunity to serve people. Every Team Member contributes to our

corporate mission “To be the world’s most caring company by Winning Hearts

Every Day,” and our local vision “To be the best restaurant FOR our

community."

Why Work at Chick-fil-A?

Working at Chick-fil-A provides an opportunity to become part of a team that values

people, personal growth, leadership, hospitality, and service. As a

Maintenance Team Member, you will have the opportunity to:

• Work in a positive, team-oriented environment.
• Develop valuable maintenance, mechanical, and troubleshooting skills.
• Work alongside leaders who are committed to helping Team Members grow.
• Take ownership of an important part of the restaurant’s success.
• Build relationships with Team Members and Guests.
• Develop skills that can benefit you both personally and professionally.
• Be part of a restaurant that seeks to make a positive difference in the community.
• Grow into additional responsibilities and leadership opportunities as your skills and performance develop.

Benefits and Perks

Benefits may vary based on position, eligibility, hours worked, and restaurant policy.

Potential benefits may include:

• Competitive pay.
• Flexible scheduling.
• Sundays off.
• Free or discounted Chick-fil-A meals/food benefits, where applicable.
• Opportunities for advancement and leadership development.
• Team Member recognition and appreciation programs.
• Educational assistance or scholarship opportunities, where applicable.
• Employee college assistance or wellness resources, where applicable.
• A positive and respectful work environment.
• Opportunities to learn valuable technical and professional skills.

Primary Responsibilities

Restaurant Maintenance

• Perform routine maintenance and minor repairs throughout the restaurant.
• Inspect equipment, fixtures, facilities, and property for signs of wear, damage, or malfunction.
• Identify potential maintenance issues before they become major problems.
• Respond promptly to maintenance requests from restaurant leadership.
• Assist with troubleshooting equipment and facility issues.
• Replace light bulbs, filters, batteries, hardware, and other routine maintenance items.
• Perform basic plumbing repairs and troubleshooting when qualified.
• Perform basic electrical troubleshooting and repairs when qualified and legally permitted.
• Maintain doors, locks, hinges, handles, shelving, cabinets, and other fixtures.
• Assist with HVAC-related maintenance and report problems to leadership or qualified contractors.
• Assist with preventive maintenance schedules and documentation.
• Coordinate with approved vendors and contractors when outside expertise is required.

Kitchen Equipment

• Help maintain kitchen equipment in safe and proper working condition.
• Perform routine cleaning and preventive maintenance on equipment as trained.
• Identify unusual sounds, leaks, temperatures, odors, or performance issues.
• Report equipment problems that require specialized service.
• Help minimize equipment downtime by addressing problems promptly.
• Follow manufacturer instructions and restaurant procedures when servicing equipment.
• Never perform repairs beyond the Team Member’s training, qualifications, or authorization.

Building and Property

• Maintain the appearance and functionality of the restaurant’s interior and exterior.
• Inspect walls, ceilings, floors, doors, windows, parking areas, sidewalks, landscaping, and other property areas.
• Assist with minor drywall, painting, caulking, patching, and general repairs.
• Help maintain exterior lighting, signs, trash areas, and other property features.
• Assist with landscaping and seasonal property tasks and maintenance as needed.
• Help maintain parking lot and sidewalk areas in a clean and safe condition.
• Identify and report safety hazards immediately.

Cleanliness and Sanitation

• Support the restaurant’s high standards of cleanliness and appearance.
• Assist with deep-cleaning projects and scheduled maintenance cleaning.
• Clean and maintain areas that may not be part of the normal daily cleaning routine.
• Properly handle cleaning chemicals and maintenance supplies.
• Follow all safety data sheet (SDS), chemical handling, and personal protective equipment requirements.
• Maintain an organized and safe work space and storage areas.

Safety and Compliance

• Follow all Chick-fil-A safety procedures and restaurant policies.
• Use appropriate personal protective equipment when required.
• Maintain tools and equipment in safe working condition.
• Immediately report unsafe conditions, damaged equipment, or potential hazards.
• Follow applicable OSHA, health department, fire code, and other regulatory requirements.
• Never bypass safety devices, guards, or manufacturer safety features.
• Use ladders, power tools, chemicals, and other equipment only as trained and authorized.

Teamwork and Hospitality

• Treat Team Members, Guests, vendors, and contractors with honor, dignity, and respect.
• Communicate maintenance concerns clearly with restaurant leadership.
• Respond to requests from restaurant leadership in a timely and professional manner.
• Protect the Guest experience by addressing maintenance issues that could affect safety, cleanliness, appearance, or service.
• Demonstrate Chick-fil-A’s hospitality standards in every interaction.
• Maintain a positive attitude and willingness to help wherever needed.

Qualifications and Requirements

Required

• Must be dependable and punctual.
• Must demonstrate a strong work ethic.
• Must be able to work independently with limited supervision.
• Must be willing to learn and follow established procedures.
• Must demonstrate good judgment and common sense.
• Must be able to communicate effectively with Team Members and leadership.
• Must be safety-conscious and willing to follow safety procedures.
• Must be able to perform physical tasks associated with restaurant and property maintenance.
• Must be able to work in a kitchen environment, outside areas, and varying temperatures as needed.
• Must be willing to maintain confidentiality regarding restaurant operations and information.
• Must demonstrate honesty, integrity, and a commitment to doing quality work.

Preferred

• Previous maintenance, facilities, construction, HVAC, plumbing, electrical, automotive, or mechanical experience.
• Experience using basic hand and power tools.
• Basic knowledge of plumbing and electrical systems.
• Experience with preventative maintenance.
• Experience troubleshooting mechanical equipment.
• Previous restaurant or commercial maintenance experience.
• Relevant certifications or technical training.

Physical Requirements

The Maintenance Team Member should be able to:

• Stand and walk for extended periods.
• Bend, stoop, kneel, climb, reach, and work in confined or awkward positions.
• Safely use hand tools and approved power tools.
• Work from ladders when properly trained and authorized.
• Work indoors and outdoors in varying weather conditions.
• Work around heat, cold, grease, water, cleaning chemicals, and restaurant equipment.
• Maintain sufficient mobility and strength to safely perform assigned maintenance duties.
• Lift and carry materials and equipment within the restaurant’s established safety limits (50lbs) on a regular basis.

Personal Characteristics

The successful Maintenance Team Member will demonstrate:

Dependability — Shows up on time and follows through.

Ownership — Takes responsibility for the condition of the restaurant and does not wait for someone else to notice a problem.

Integrity — Does the right thing even when no one is watching.

Initiative — Looks for ways to improve the restaurant rather than simply waiting for assignments.

Attention to Detail — Notices small problems before they become major problems.

Safety Mindset — Protects Team Members, Guests, equipment, and property.

Teamwork — Understands that maintenance is part of the restaurant team and directly impacts the Guest experience.

Servant Leadership — Looks for opportunities to help others and make the restaurant better.

Performance Expectations

A successful Maintenance Team Member will:

1. Keep the restaurant safe, functional, clean, and attractive.
2. Respond promptly to maintenance concerns.
3. Complete assigned maintenance tasks correctly and thoroughly.
4. Identify and communicate potential problems before they become costly repairs.
5. Maintain tools, supplies, and maintenance areas in an organized condition.
6. Follow all company policies, safety procedures, and applicable regulations.
7. Demonstrate reliability, integrity, and personal ownership.
8. Support the restaurant’s Team Members and protect the Guest experience.
9. Represent Chick-fil-A’s values through attitude, work ethic, and interactions with others.
10. Continually look for ways to improve the condition, efficiency, and appearance of the restaurant.

Our Standard

If something is broken, unsafe, dirty, damaged, or not working as it should, we

don’t simply walk past it—we take ownership.

The Maintenance Team Member plays an important role in creating an environment

where Team Members can do their best work and Guests can enjoy an exceptional

Chick-fil-A experience.

Position: Maintenance Team Member

Reports To: Restaurant Leadership / Director of Operations

Starting Pay: $13 Per Hour

Employment Type: Full-Time

Location: Chick-fil-A North Hills Crossing

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.