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Job Summary
The Team Lead, Maintenance (Facilities) is an advanced skilled role responsible for providing day‑to‑day work leadership and advanced technical support for facility maintenance operations. This role performs hands‑on maintenance work while coordinating daily activities, prioritizing tasks, reinforcing safety and quality standards, and serving as a first point of escalation for facility maintenance issues.
Job Description
Role Overview
The Team Lead, Maintenance (Facilities) performs skilled maintenance work across building systems while providing informal leadership and coordination for maintenance technicians or trades personnel. The role focuses on task assignment, troubleshooting, safety reinforcement, and operational readiness, without formal people‑management responsibilities such as performance reviews, hiring, or disciplinary actions.
This position typically reports to a Facilities Supervisor, Maintenance Supervisor, or Facilities Manager (M1).
Key Responsibilities
- Perform skilled maintenance, repair, and troubleshooting of building systems
- Support electrical, mechanical, HVAC, plumbing, and general facility repairs
- Respond to corrective, preventive, and emergency maintenance needs
Day‑to‑Day Team Leadership
- Coordinate daily maintenance work orders and task assignments
- Serve as first‑level escalation for technical or operational issues
- Reinforce safe work practices, job planning, and proper use of tools and PPE
Preventive Maintenance & Reliability
- Support execution of preventive maintenance schedules
- Identify recurring issues and recommend corrective actions
- Assist in improving equipment reliability and facility performance
Safety, Compliance & Housekeeping
- Ensure work is performed in compliance with safety policies and regulations
- Promote proper lockout/tagout, confined space, and hazard awareness practices
- Maintain clean, organized, and safe work areas
Work Order & Documentation Support
- Update work orders with accurate labor, materials, and completion details
- Support documentation of repairs, inspections, and asset conditionslis>li>Assist with closeout of work orders and follow‑up actions
Issue Resolution & Stakeholder Support
- Troubleshoot facility issues and coordinate timely resolution
- Communicate status and priorities with Operations, EHS, and occupants
- Escalate risks, delays, or system failures as needed
Training & Knowledge Sharing
- Support onboarding and training of maintenance technicians
- Share best practices and technical knowledge
- Provide hands‑on guidance during complex or non‑routine repairs
Process Improvement & Readiness
- Identify opportunities to improve maintenance efficiency and effectiveness
- Support standardized procedures, PM optimization, and spare parts usage
- Assist with shutdowns, inspections, and facility improvement projects
Qualifications
Education & Experience
- High school diploma or equivalent required; technical or trade schooling preferred
- Typically 5-10 years of experience in facilities maintenance, skilled trades, or industrial maintenance
- Prior experience acting as lead technician or senior maintenance resource preferred
Certifications & Skills (role‑dependent)
- Trade certifications or licenses (electrical, HVAC, plumbing, etc.) preferred
- Familiarity with CMMS systems and work order management
- Ability to read technical manuals, drawings, and schematics
Knowledge, Skills & Abilities
- Strong knowledge of building systems and maintenance practices
- Ability to diagnose and resolve complex maintenance issues
- Strong safety awareness and attention to detail
- Effective communication and teamwork skills
- Ability to lead work through influence rather than authority
- Physical ability to perform maintenance tasks
Additional Job Details
Support & Production - S4
Organizational Impact
- Works to achieve operational targets within job area, with significant impact on achievement of results for the team
- Work consists of tasks that are typically not routine
- Works independently under limited supervision
- Frequently required to apply discretion within broad operational boundaries and procedures
Communication & Influence
- Communicates with contacts typically within the department on matters that involve obtaining or providing information on matters of significant importance to the team
- Explains practices, procedures, and policies in order to reach agreement
Innovation & Complexity
- Responsible for making moderate changes in systems and processes