Maintenance Supervisor- Solana Lakewood

Greystar; Denver (CO); On-site; USD 54,000 - 82,000; Full time

Job summary

A leading property management company seeks a Service Supervisor to oversee maintenance operations in an active adult community. The role involves enhancing living experiences by maintaining standards of quality in buildings and grounds, leading a team, and ensuring compliance with safety regulations.

Qualifications

• Experience in maintenance operations and staff supervision.
• Ability to maintain safety and quality standards.
• Strong customer service orientation.

Responsibilities

• Lead and execute maintenance operations in a community.
• Coordinate service requests and oversee staff.
• Conduct inspections and ensure standards are met.

Skills

Leadership

Customer Service

Mechanical Skills

Budget Management

Job description

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The Service Supervisor is responsible for leading and executing the technical, mechanical, and maintenance operations of an active adult community. This role ensures that all interior and exterior areas—including buildings, grounds, amenities, and common spaces—are maintained to the highest standards of cleanliness, safety, appearance, and functionality. The Service Supervisor plays a key role in delivering a superior living experience by overseeing maintenance staff, coordinating service requests, and upholding company and regulatory standards. Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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