Maintenance Supervisor - River Highlands

Elmington; Columbia (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

Elmington is seeking a Maintenance Supervisor in Columbia, TN, to oversee all maintenance processes for the property. This role requires oversight of service requests, diagnosing maintenance issues, and a background in HVAC, plumbing, and carpentry.

Candidates should possess relevant certifications and exhibit strong customer service skills while leading the maintenance team.

Qualifications

• Minimum of one certification in HVAC required.
• Experience in supervisory roles is preferred.
• Ability to respond to work orders efficiently.

Responsibilities

• Oversee maintenance staff and delegate tasks.
• Ensure all service requests are handled promptly.
• Maintain compliance with company policies.

Skills

Customer service

HVAC knowledge

Plumbing skills

Electrical knowledge

General carpentry

Problem diagnosis

Leadership

Education

EPA Section 608 Certification

HVAC Certification

Tools

Hand tools

Power tools

Computers

Job description

Position Summary

As the Maintenance Supervisor, you will oversee the entire maintenance process for the property by ordering supplies, diagnosing maintenance problems, and performing service requests while having a strong background in HVAC, plumbing, electrical, and general carpentry.

Knowledge/Skills/Abilities

• Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all.
• Supervises the maintenance of the physical condition of the property.
• Utilizes hand tools and power tools to participate in upkeep.
• Oversees the removal of debris and other objects from the property.
• Responds to issues outside of normal work schedule when required.
• Professional and timely responses to all work orders.
• Ensures the adherence to all company policies and procedures.
• Performs all other duties as assigned.

Essential Job Functions

• Supervises the workflow for the service staff and delegates workload to staff.
• Meets and exceed budget expectations for expenditures.
• Orders supplies, materials, and tools as needed.
• Ability to diagnose problems and repair major appliances, HVAC, plumbing, electrical (when no license is required), general carpentry, pool care, and roof and gutter repairs.
• Address issues with landscaping and snow/ice removal.
• Communicate effectively with residents and coworkers even in difficult situations.
• Perform service requests correctly and promptly.
• Operating computers and other technological devices to access email, and company-utilized software.
• Successfully execute Bedrock's non-negotiables for service work orders and vacant turn times.
• Proven leader, forward thinker, innovative, and driven.
• Performs all other duties as assigned.

Specific Education or Experience

• Required:
  • Candidates must hold at least one of the following certifications. If not currently certified, the selected candidate must obtain the required certification within 60 days of employment.
  • EPA Section 608 Certification (HVAC): Required for technicians handling refrigerants in HVAC systems. Ensures compliance with federal environmental regulations.
  • HVAC Certification: May include certifications such as HVAC Excellence or equivalent that validate HVAC-specific technical skills.
• Preferred:
  • OSHA 10 or OSHA 30 Certification: Demonstrates general workplace safety knowledge, particularly valuable in construction and technical environments.
  • CPO (Certified Pool Operator): Beneficial for roles involving pool and spa maintenance; includes training in water quality, safety, and mechanical systems.
  • Plumbing or Electrical Licenses: Depending on state requirements, licenses or certifications in plumbing or electrical work are advantageous and support a broader range of maintenance capabilities.

Physical Demands and Work Environment

• Frequently sit, stand and walk.
• Regularly required to talk or hear.
• Frequently required to use hands or fingers to handle or feel objects, tools or controls.
• Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
• Occasionally lift and/or move up to 75 pounds.
• Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus.
• The noise level in the work environment is usually moderate to high.
• Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is required.

Travel Requirements

• Travel up to 10% of the time.

Bedrock Property Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.