Maintenance Supervisor, Multifamily

cw; Raleigh (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid Time Off

Sick Time

Volunteer Days

Company Holidays

Parental Leave

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Job summary

The Grove Raleigh is seeking a Maintenance Supervisor for multifamily communities. You will oversee maintenance operations, respond to service requests, and ensure high resident satisfaction by delivering quality move-in readiness and timely service.

Responsibilities include performing trades, maintaining grounds and common areas, and adhering to safety and housing regulations. On-call duties and coordination with the property manager are required.

Qualifications

• High School Diploma or equivalent required.
• 3+ years of related maintenance experience.
• EPA 608 Type II or CPO certification may be required by city/state.
• Valid Driver's License required.

Responsibilities

• Prepare market-ready apartments including painting, carpet cleaning/repair, general repairs, and housekeeping.
• Complete resident service requests in a timely manner.
• Perform maintenance across plumbing, pool maintenance, HVAC, carpentry, electrical, painting, and life-safety tasks.
• Maintain grounds, pools, common areas, and dog parks; address safety issues.
• Respond to on-call emergencies as needed.
• Report budget-impacting maintenance issues to the manager.
• Schedule and perform preventative maintenance and document activities.

Skills

EPA 608 Type II

CPO

Driver's License

Education

High School Diploma / GED

Tools

EPA 608 Type II

CPO

Job description

Job Title

Maintenance Supervisor, Multifamily

The Grove (http://www.thegroveraleigh.com/)

Job Description Summary

The Maintenance Supervisor provides maintenance support and is accountable for delivering on our commitments to our residents. This includes quality move-in, resident satisfaction, quality and timely service and personal attention to our residents. The Maintenance Supervisor responds to our resident's service request and is instrumental in helping Cushman and Wakefield deliver superior customer service to our residents.

ESSENTIAL JOB DUTIES:

• Prepares all market-ready apartments, which may include painting, carpet cleaning/repair, general repairs, and housekeeping to ensure a quality product to our residents.
• Completes resident service request in a timely manner.
• Has knowledge of various maintenance functions including and not limited to plumbing, pool maintenance, air conditioning, heating, general carpentry skills, appliance, electrical, painting, caulking, snow removal, scheduling, and life safety issues.
• Maintains grounds, pools/ hot tubs, common areas, and dog parks to keep them clean, free of trash, debris, and other safety issues.
• Performs on-call emergency procedures as required.
• Reports any maintenance issues that affect the budget such as life safety, vacant repairs, property damages, and common area needs to the manager.
• Schedules and performs preventative maintenance and records such activities.
• Is knowledgeable of state, local, and federal housing laws, codes, policies, and systems regarding maintenance.
• Attends and participates in training programs as required by Cushman & Wakefield and local city and state jurisdictions.
• Provide superior customer service and represents the company in a professional manner at all times.

COMPETENCIES:

• Must be able to work any shift Sunday-Saturday to support the company's business needs.
• Knowledge of safe use of cleaning agents and equipment used to perform job duties
• Ability to add, subtract, multiply, and divide in all units of measure, whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
• Must possess a valid Driver's License.
• CPO if required by city or state.
• EPA 608 - Minimum of Type II
• Follow all Cushman & Wakefield safety policies and procedures

IMPORTANT EDUCATION

• High School Diploma, GED, Trade, Technical, or Vocational school

IMPORTANT EXPERIENCE

• 3+ years of related experience
• EPA 608 - Minimum Type II, or CPO, or local city required certificate

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 10 % of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 100 pounds occasionally, and/or up to 100 pounds frequently, and/or up to 100 pounds of force constantly to lift, carry, push, pull, or move objects.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

COMPANY BENEFITS

• 120 Hours Paid Time Off annually; prorated upon hire
• 40 Hours Sick Time annually; prorated upon hire
• 2 Volunteer Days annually to give back to causes important to you and your community
• 12+ Company Holidays annually
• Paid Parental Leave to support you and your family
• Medical, Dental, Vision & Life Insurance, along with supplementary benefit options, including pet insurance, pre-tax spending accounts, and early access to pay, to support your health and wellbeing
• Company Discounts Program offering savings with many major retailers and service providers
• Personal & Professional Development Resources, including access to LinkedIn Learning, for continued learning and growth
• Employee Assistance Program & Counseling Services offering confidential guidance and resources when you need them
• Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accoun