Maintenance Supervisor - Magnolia Heights + Cedar Flats

Greystar; Charlotte (NC); On-site; Full time

Job summary

A leading real estate company is seeking a Maintenance Supervisor to oversee maintenance operations at two properties in Charlotte, NC. The role involves ensuring high standards of cleanliness and functionality, managing work orders, and conducting inspections. The ideal candidate will have strong maintenance skills and customer service experience, ensuring compliance with safety standards and company policies.

Benefits

Medical, Dental, Vision Insurance

Generous Paid Time Off

401(k) with Company Match

Paid Sabbatical

Onsite Housing Discounts

Qualifications

• Experience in maintenance and technical work.
• Ability to oversee and inspect work performed by others.

Responsibilities

• Oversees maintenance at multiple sites, ensuring cleanliness and functionality.
• Conducts inspections and manages work orders from residents.

Skills

Customer Service

Safety Compliance

Maintenance

Job description

Maintenance Supervisor - Magnolia Heights + Cedar Flats

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION

*This is a multi-site position that will oversee maintenance at both Magnolia Heights and Cedar Flats in Charlotte, NC*

• Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure they reflect high quality and Greystar standards.
• Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
• Periodically inspects work performed by contractors, vendors, and other service providers to verify the work, materials, and services meet quality standards, scope, and specifications as required.
• Maintains adequate inventory of spare parts and maintenance materials and works with the Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
• Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
• Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing correct use of tools and equipment.
• Conducts regularly scheduled safety meetings, ensures all MSDS sheets are current and accessible, and keeps up to date on OSHA and other safety laws to ensure community compliance.
• Demonstrates customer service skills by treating residents and others with respect, answering questions, responding to complaints about maintenance services, and handling work orders efficiently and with urgency.

The hourly range for this position is $32.00 - $33.00.

Additional Compensation:

• Many factors influence pay within this range, including business requirements, experience, skills, and location.
• Corporate Positions: May participate in quarterly or annual bonus programs based on performance.
• Onsite Property Positions: May participate in weekly, monthly, and quarterly bonus programs.

Robust Benefits Offered*:

• Medical, Dental, Vision, Disability & Life insurance benefits, with low or free basic employee coverage and discounts after certain years of service.
• Generous Paid Time Off: starting with 15 days of vacation, 4 personal days, 10 sick days, 11 holidays, plus your birthday off after 1 year, with additional vacation with tenure.
• Onsite housing discounts at Greystar-managed communities, subject to availability.
• 6-Week Paid Sabbatical after 10 years of service, every 5 years thereafter.
• 401(k) with Company Match up to 6% after 6 months.
• Paid Parental Leave and fertility benefits up to $10,000.
• Employee Assistance Program and additional insurance options.
• Charitable giving programs and benefits.

*Benefits are for full-time employees; benefits may vary for union or prevailing wage roles due to agreements and local laws.

Greystar considers qualified applicants with arrest and conviction records for employment.