Maintenance Supervisor I (Fort McCoy)

WinnCompanies LLC; Washington (District of Columbia); On-site; USD 50,000 - 65,000; Full time

Job summary

WinnCompanies is seeking a motivated Maintenance Supervisor I to support military housing maintenance in Fort McCoy, WI. Responsibilities include coordinating maintenance tasks, providing training to staff, and managing service requests to ensure quality living conditions. The ideal candidate will demonstrate strong customer service and technical skills, working in a fast-paced, rewarding environment while contributing positively to the communities served.

Benefits

Paid holidays

401(k) with company match

Medical, dental, and vision plans

Flexible Spending Accounts

Disability and life insurance options

Tuition reimbursement

Employee Assistance Program

Employee discounts

Qualifications

• 3-5 years of relevant work experience in maintenance.
• Less than 1 year of supervisory experience sought.
• Valid driver’s license in good standing.

Responsibilities

• Respond to service calls and complete maintenance work.
• Communicate with technicians and subcontractors.
• Conduct Quality Control checks on service requests.

Skills

Communication

Customer Service

Proficiency in electrical

Plumbing

Appliance repair/install

HVAC

Education

High school diploma or GED

Vocational or technical training

Tools

Microsoft Office

Job description

WinnCompanies is searching for a motivated Maintenance Supervisor I to join our military housing team located in Fort McCoy, WI.

In this role, you will assist in coordinating subcontracted activities and provide training and coaching to maintenance staff. The ideal candidate will also perform maintenance functions such as completing service requests and Change of Occupancy Maintenance (COM) activities across the community, including rental units, office buildings, residential areas, grounds, and parking lots.

Work Schedule: Monday through Friday, 7:00 AM to 4:00 PM, with a rotating on-call schedule.

Responsibilities

• Respond to service calls, complete COM work, and other property maintenance requirements.
• Resolve maintenance issues with residents regarding the condition of their homes.
• Escalate issues to the supervisor as needed.
• Handle sensitive issues requiring high customer service skills.
• Maintain close communication with technicians, subcontractors, and residential service coordinators to meet service and COM requirements.
• Adjust technician schedules to ensure timely completion of work requests.
• Support the development and training of technicians.
• Assist with technician training, inventory management, vacation planning, and meetings.
• May perform duties of Maintenance Technicians, Service Order Coordinators, or Field Supervisors in their absence.
• Conduct Quality Control checks on service requests and subcontracted work to ensure quality and timeliness.
• Coordinate investigations of resident complaints and schedule specialized work outside normal appointments.
• Estimate scope, time, and costs for COM tasks and coordinate contractor work.

Requirements

• High school diploma or GED.
• 3-5 years of relevant work experience.
• Less than 1 year of supervisory experience.
• Valid driver’s license in good standing.
• Proficiency in electrical, plumbing, appliance repair/install, and HVAC.
• Experience with Microsoft Office.
• Excellent communication and customer service skills.
• Availability for on-call work outside regular hours.
• Ability to work with diverse groups.

Preferred Qualifications

• Vocational or technical training.
• Certifications in carpentry, painting, plumbing, electrical, HVAC, or appliances.

Benefits include:

• Paid holidays, accrued time off, sick leave, and more.
• 401(k) with company match.
• Medical, dental, and vision plans.
• Flexible Spending Accounts and HSA with employer contributions.
• Disability and life insurance options.
• Reimbursement programs for health expenses, gym memberships, and more.
• Tuition reimbursement and training opportunities.
• Wellbeing programs, Employee Assistance Program, and commuter benefits.
• Employee discounts and flexible/hybrid schedules.
• Employee Relief Program for hardships.
• More details at winnbenefits.com.

Why WinnCompanies?

• Meaningful work: Leading in affordable housing, making a positive impact.
• Challenging environment: Fast-paced, rewarding workplace.
• Growth opportunities: Leadership and professional development.
• Supportive team: Valuing diversity, teamwork, and recognition.

About Us:

WinnCompanies manages top-quality affordable housing across 27 states, D.C., and Puerto Rico, with over 4,300 employees dedicated to community service and excellence in housing.

We welcome applicants from all backgrounds and skill sets, including operations, maintenance, leasing, compliance, marketing, IT, HR, accounting, and finance.

For California residents, see our Notice of Collection.

Salary varies based on responsibilities, location, experience, and other factors.

Current employees should apply through this internal link.