Maintenance Supervisor - Graduate by Hilton East Lansing

Schulte Hospitality Group; East Lansing (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading hospitality group is seeking a Maintenance Supervisor to oversee engineering operations at the Graduate by Hilton East Lansing. This role involves managing maintenance tasks, leading a team, and ensuring compliance with safety and efficiency standards. Candidates should have hotel maintenance experience and a passion for service excellence, alongside strong leadership and communication skills.

Benefits

Work today, get paid today, with Daily Pay!

Free telemedicine and virtual mental health care access

Multiple health insurance and life insurance options

401k plan + company match

Paid time off for eligible team members

Holiday pay/p paid holidays

Pet insurance

Employee Assistance Program

Discounted hotel rooms

Savings Marketplace discounts

Qualifications

• Minimum of 2 years in Maintenance position, preferably within hotels.
• Preferred: Two years of college or trade school equivalent in a mechanical, electrical, and/or technical disciplines.

Responsibilities

• Assumes administrative, financial, and operational aspects of the Engineering department.
• Maintains high morale for the engineering shift and coaches staff.
• Tracks ALICE Response Time metrics and implements SOPs.

Skills

Leadership

Communication

Time Management

Detail-oriented

Technical Skills

Education

High School education

Post-high school education

Two years of college or trade school equivalent

Job description

Description

Collegiate Hotel Group is seeking a Maintenance Supervisor to join Graduate by Hilton East Lansing and its brilliant team of hospitality enthusiasts.

JOB DUTIES AND RESPONSIBILITIES

• In the absence of the Director of Engineering, the Supervisor will assume the administrative, financial, and operating aspects of the hotel for the Engineering department

• Maintains high morale for engineering shift, teaching engineering staff how to maintain and repair equipment, soliciting suggestions or input from other members of the Engineering team as well as coaching or counseling team members effectively

• Champions ALICE Metrics and regularly checks “Maintenance and Housekeeping Top 20’s Report” to track defects and create processes to proactively resolve top reported issues in Guest Rooms through the Preventative Maintenance Process.

• Tracks ALICE R esponse T ime metric and creates operational efficiency/ awareness through the creation/ implementation of SOP’s (Training, weekly/ daily focus areas, reporting, etc.)

• Ensures fulfillment of proactive preventative maintenance programs to brand standards including laundry equipment, heating and air conditioning units, ice machines, fire extinguishers/smoke alarms, plumbing

• Reports, responds to, repairs and/or inspects and p erforms general maintenance in guest units, buildings, pools, and common areas

• Will have a working knowledge of the use of hand tools and power tools, as well as for repairing and troubleshooting carpentry, plumbing, electric, and HVAC issues

• Performs maintenance to plumbing such as pipes, drains, faucets, disposals, showers, tubs, etc.

• Prevents and troubleshoots electrical issues on equipment, fixtures, outlets and switches

• Assists the Director of Maintenance with m aintain ing a current inventory of all supplies

• Assists the Director of Maintenance with m aintain ing a work order assignment program for completed and pending work orders.

• Prioritizes and completes work orders in a timely manner . Monitors all deficiencies .

• Ensures swimming pool and spa maintenance duties are performed according to brand standar d and health department regulations

• Maintains the hotel grounds, curb appeal and building exteriors

• Assists other departments in fulfilling guest requests and resolving guest concerns

• Educates hotel personnel on emergency procedures and safety precautions

• Assists the Director of Maintenance with training /supervision of Maintenance Technician’s on day-to-day repairs and engineering needs on property

• Participate in a consistent and regularly scheduled property walk through and report/ fix identified deficiencies within an appropriate time

• Function as a member of the emergency organization team and become an expert on life safety

• Be aware of fire, safety, and protection equipment/hazards

• Understand the engineering records and filing system to support R ooms and M aintenance Budget, PM Programs, Capital Budget, Capital Projects, Life Safety Systems, and Inspections, etc.

• Acts as Manager on Duty when assigned

• Other duties as assigned

EDUCATION AND EXPERIENCE

• Minimum of High School education, post-high school education preferred

• Minimum of 2 years in Maintenance position, preferably within hotels

• Preferred but not necessary: Two (2) years of college or trade school equivalent in a mechanical, electrical, and/or technical disciplines

KNOWLEDGE, SKILLS AND ABILITIES

• Basic math skills

• Ability to communicate effectively verbally and in writing

• Strong leadership skills

• Ability to exceed expectations of guests and team members

• Excellent time management skills

• Detail oriented; strives for excellence in all assignments

• Comfortable working in and assisting others through computer software such as Alice, in addition to other technological programs

BENEFITS/ PERKS

• Work today, get paid today, with Daily Pay!

• Free telemedicine and virtual mental health care access for all team members starting day one!

• Multiple health insurance and life insurance options

• 401k plan + company match

• Paid time off for eligible team members

• Holiday pay/ paid holidays

• Pet insurance

• Employee Assistance Program

• Discounted hotel rooms

• Savings Marketplace discounts on event tickets, electronics, gym memberships + more!

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Collegiate Hotel Group is an Equal Opportunity Employer .