Maintenance Supervisor for Luxury Condominium

Guest Services, Inc.; Naples (FL); On-site; USD 68,000 - 92,000; Full time

Job summary

Guest Services, Inc. maintains and operates complex hospitality facilities, seeking a Maintenance Manager to oversee all mechanical and electrical systems within the unit. The role ensures safety, reliability, and efficient operations for guest facilities.

The position requires leading maintenance staff, coordinating inspections, and partnering with contractors while managing budgets and delivering high-quality service to guests and stakeholders in a hospitality environment.

Qualifications

• High School Diploma or GED; Bachelor's or trade certification preferred.
• 2-4 years hotel maintenance management experience.
• Strong technical knowledge/background in HVAC, Electrical, and/or Plumbing. Pool maintenance certification.
• Computer proficiency with the ability to utilize MS Outlook.
• Demonstrated talent for interacting with a wide variety of people.
• Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.

Responsibilities

• Receive direction from the Unit Manager and manage the unit's maintenance operations. Assist in analyzing and ensuring compliance with established budget with regards to maintenance procedures. Schedule, supervise, and participate in the maintenance duties specific to the unit.
• Recruit, supervise, train, schedule, discipline, review, and direct the maintenance staff.
• Conduct scheduled inspections of designated buildings and equipment; check and repair equipment malfunctions.
• Make major repairs to electrical, plumbing, heating, air conditioning and refrigeration equipment as needed.
• Respond immediately and resolve emergency facility needs/issues regarding safety/security/business requirements, including fire alarm systems; disengage electrical, water, or gas systems to protect building occupants and property.
• Lock and secure all buildings and facilities; monitor, activate and reset automatic security systems as appropriate; repair broken locks and maintain keys to the unit.
• Work with contractors for HVAC/Plumbing/Electrical as needed to fulfill the needs of the hotel.
• Ensure inventory/security of supplies is adequate for the maintenance of the hotel.
• Maintain and ensure safe facility environment including standards for maintenance and upkeep of facility's equipment. Notify General Manager of all unusual events, circumstances, or other safety or quality control issues.
• Represent the company in a professional and positive manner at all times. Maintain and enhance the company's image when interacting with clients, guests, associates, and vendors.
• Maintain awareness of safety issues, and report them immediately to your manager.

Skills

HVAC knowledge

Electrical knowledge

Plumbing knowledge

Outlook proficiency

Customer service

Team leadership

Multi-tasking

Communication

Education

High School Diploma or GED

Bachelor's or Trade School Certification

Tools

MS Outlook

Job description

Job Summary

The Maintenance Manager assists the Unit Manager by performing all aspects of maintenance and repair work on all mechanical and electrical equipment and systems within the unit.

Compensation Amount

80,000.00 USD Annual

Job Summary

The Maintenance Manager assists the Unit Manager by performing all aspects of maintenance and repair work on all mechanical and electrical equipment and systems within the unit.

Job Description

ESSENTIAL FUNCTIONS

• Receive direction from the Unit Manager and manage the unit's maintenance operations. Assist in analyzing and ensuring compliance with established budget with regards to maintenance procedures. Schedule, supervise, and participate in the maintenance duties specific to the unit.
• Recruit, supervise, train, schedule, discipline, review, and direct the maintenance staff.
• Conduct scheduled inspections of designated buildings and equipment; check and repair equipment malfunctions.
• Make major repairs to electrical, plumbing, heating, air conditioning and refrigeration equipment as needed.
• Respond immediately and resolve emergency facility needs/issues regarding safety/security/business requirements, including fire alarm systems; disengage electrical, water, or gas systems to protect building occupants and property.
• Lock and secure all buildings and facilities; monitor, activate and reset automatic security systems as appropriate; repair broken locks and maintain keys to the unit.
• Work with contractors for HVAC/Plumbing/Electrical as needed to fulfill the needs of the hotel.
• Ensure inventory/security of supplies is adequate for the maintenance of the hotel.
• Maintain and ensure safe facility environment including standards for maintenance and upkeep of facility's equipment. Notify General Manager of all unusual events, circumstances, or other safety or quality control issues.
• Represent the company in a professional and positive manner at all times. Maintain and enhance the company's image when interacting with clients, guests, associates, and vendors.
• Maintain awareness of safety issues, and report them immediately to your manager.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• High School Diploma or GED. Bachelor's or Trade School Certification preferred.
• 2-4 years of hotel maintenance management experience.
• Strong technical knowledge/background in HVAC, Electrical, and/or Plumbing. Pool maintenance certification.
• Computer proficiency with the ability to utilize MS Outlook.
• Demonstrated talent for interacting with a wide variety of people.
• Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.

PHYSICAL AND MENTAL REQUIREMENTS

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire workday and to climb steps regularly.
• Withstanding temperature extremes in indoor and outdoor environments.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees in a fast-paced environment.
• Physical presence at the job site is essential to perform job duties.
• Valid Driver's License required.

EQUIPMENT USED

• Standard commercial HVAC, Electrical, and/or Plumbing repair equipment and typical office equipment (computer, fax, telephone, copier, scanner, among others).
• Field transportation vehicles, including golf carts, Gators, 15 passenger vans, and other motorized vehicles.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.