Maintenance Supervisor

Northgate Resorts; Waco (TX); On-site; USD 40,000 - 64,000; Full time

Job summary

Northgate Resorts is seeking a Maintenance Supervisor (age 18+) to lead daily maintenance directives for our Camp-Resort facilities. This is a seasonal, full-time role reporting to the Facilities Manager, with responsibilities across administrative, daily, and project-based duties.

The ideal candidate has general maintenance and construction experience, strong leadership, and excellent communication. Evening, weekend, and holiday shifts are required to ensure guest satisfaction and safety.

Qualifications

• General maintenance, construction experience required.
• Experience in construction, electrical, plumbing, HVAC, water and sewage treatment, machinery operation, general maintenance, and janitorial skills are preferred.

Responsibilities

• Administrative duties: schedule staff, monitor payroll, and maintain compliance with labor budget; participate in recruitment for the department.
• Daily duties: monitor facilities and equipment, respond to maintenance requests on time.
• Other duties: plan and oversee projects, collaborate with park and home office departments, respond to guest inquiries per service guidelines.

Skills

Leadership

Communication

Customer service

Problem solving

Multi-tasking

Attention to detail

Time management

Tools

Basic computer skills

Job description

Northgate Resorts owns and manages the most awarded Camp-Resort portfolio in the nation. Our passion is creating family camping memories for our guests – memories that will last a lifetime! We don’t do this as individuals, but as a passionate team that cares about making a difference in our guests’ lives. We endeavor to be a highly effective, lean, and fast-moving organization.

Maintenance Supervisor (age 18+)

is responsible for leading the daily directives of our Maintenance staff. This is a SEASONAL, full-time position and reports to the Facilities Manager.

Duties & Responsibilities

• Administrative Duties
  • Comply with local, state, and federal safety regulations and procedures
  • Complete required reports on a timely basis
  • Assist with scheduling staff, monitoring payroll, and maintaining compliance with labor budget
  • Participates in the recruitment process and selection of talent for the department
• Daily Duties
  • Monitor and maintain the condition of the Camp-Resort’s facilities and equipment
  • Respond to maintenance requests on time
• Other Essential Duties
  • Assist in planning, coordinating, and overseeing projects from start to finish
  • Collaborate with park and home office departments
  • Coordinate and oversee various projects from start to finish
  • Respond to guest inquiries using the company’s service recovery guidelines
  • Participate in other projects and activities as assigned

Education/Training/Experience

• General maintenance, construction experience required
• Experience in construction, electrical, plumbing, HVAC, water and sewage treatment, machinery operation, general maintenance, and janitorial skills are preferred.

Qualifications/Requirements

• Basic computer skills
• Strong organizational, motivational, and leadership skills
• Excellent communication, customer service, and problem-solving skills
• Strong attention to detail, speed, and accuracy
• Ability to multi-task and work in a fast-paced environment
• Strong work ethic and a positive attitude
• Required to work nights, weekends, and holidays
• Work with minimal supervision
• Maintain a positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, coworkers, and management
• Valid driver’s license

Essential Physical Demands

• Able to lift up to 80 lbs
• Must be able to remain in a stationary position
• Regularly move throughout the park
• Continuously climb, balance, stoop, kneel, bend, crouch, and crawl
• Able to manipulate fingers, hands, and arms to reach, carry, lift, etc.
• Constant exposure to outside weather conditions

Northgate provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Northgate is also a proud participant of the E-Verify Program.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Employment with Northgate Resorts is contingent upon a successful completion of any background or reference checks requested by the company.