Willow Creek Apartments
6 Willow Creek Ln
Jonesboro, AR 72404, USA
Description
Maintenance Supervisor
CLK Multifamily Management is hiring a hands‑on Maintenance Supervisor to lead maintenance operations across two apartment communities, reporting to the Property Manager. This role is both a working supervisor technician and a team leader — you'll be diagnosing and fixing issues yourself while also coordinating the team, managing work orders, and keeping both properties running smoothly.
Responsibilities
- Supervise and coordinate daily maintenance operations
- Perform repairs in HVAC, plumbing, electrical, and general carpentry
- Manage unit turnovers across both sites to meet move-in timelines
- Track work orders, inspections, and maintenance logs in the property management software
- Track equipment and appliance warranties
- Personally perform and complete work orders, in addition to overseeing the team's
- Complete and close out work orders digitally via tablet for real‑time reporting
- Maintain tool and supply inventory
- Respond to emergency maintenance requests, including on‑call rotation
- Respond to resident maintenance requests within 24 hours
- Complete weekly preventative maintenance assessments
- Keep accurate records as required by local, state, and federal law
- Report to and partner with the Property Manager to prioritize work across both sites
- Build relationships with outside vendors
- Support hiring, training, and scheduling for the maintenance team
- Join monthly safety meetings and maintenance calls
Qualifications
- HVAC certification (Universal preferred)
- 2+ years of apartment maintenance experience
- Working knowledge of plumbing, electrical, and HVAC systems
- Familiarity with tools, common appliances, and applicable building codes
- Strong problem‑solving and organizational skills
- Comfort with Microsoft Office and property management software
- Comfortable using a tablet or mobile device for work order and reporting software
- High school diploma or equivalent
- Valid driver's license
- Ability to lift 25 lbs and perform physical repair work
- Must pass background check and drug screening
Benefits
- 401(k)
- 401(k) matching
- Medical/Dental/Vision insurance
- Life insurance
- Paid time off
- Supplemental benefits (short-term disability, life insurance, etc.)
- Potential housing discount
- Training & development
Schedule
- Monday to Friday
- On call
- Weekend availability
Supplemental Pay
- NCI bonus eligibility, quarterly
This is an on‑site, in‑person position.
CLK is an Equal Opportunity Employer and participates in E‑Verify in applicable states.
Licenses & Certifications
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.